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Summary of reviewsHotel Lucerna enjoys an exceptional location, providing easy access to both the city center and the seashore, making it convenient for exploring attractions such as restaurants, cafés, the marina and historical sites in Castiglione della Pescaia. The central yet quiet setting offers a serene environment and additional amenities like fenced parking, complimentary bicycles and sunshades, adding to the overall convenience and pleasantness of the stay.
The hotel's breakfast is highly praised for its variety and quality with an abundant selection catering to various dietary needs, including gluten-free options. Guests appreciate the diverse choices of sweet and savory foods, along with the unique charm of dining under a lemon tree. The breakfast buffet maintains its excellence and variety, even with COVID-19 restrictions. Despite minor critiques about the room size and potential repetitiveness over longer stays, the breakfast experience remains a standout feature.
Guest reviews consistently describe the rooms as clean, cozy and beautifully decorated, featuring modern furnishings and bright decor. While some rooms are smaller and may not be ideal for longer stays, the overall cleanliness, functional design and lovely views from balconies or terraces contribute to a comfortable and pleasant stay. The exceptional levels of cleanliness extend beyond the rooms to the entire property with meticulous upkeep and sanitary conditions noted throughout, making the hotel a highly recommended option for cleanliness-conscious travelers.
The hotel's staff receives glowing reviews for their friendliness, kindness and helpfulness. The team consistently demonstrates a professional and attentive demeanor with special mentions of the warm service from the reception and breakfast service teams, particularly an employee named Laura. The staff's dedication significantly enhances the overall guest experience.
Parking at Hotel Lucerna is another well-appreciated feature with convenient and accessible on-site parking that's both secure and complimentary. Despite some remarks about the limited number of parking spaces, the availability and added value of free vehicle and bike parking contribute positively to the stay.
Guests generally report comfortable and satisfactory sleeping experiences with many highlighting the beds' comfort and large size. However, a few guests found the mattresses and pillows too hard or somewhat saggy. Overall, the consensus suggests that most guests enjoy a restful sleep at the hotel.
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