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1 room2 guests1 room, 2 guests
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Family Friendly Hotel
Located in Castione della Presolana, this hotel offers a family-friendly atmosphere. The surroundings provide opportunities for outdoor activities suitable for families.
What percentage of your guests are families?Between 50% and 90%
Please suggest which room type a family with one child should choose and where the child will sleep: Extra bed, couch.
Please suggest which room type a family with two children should choose and where the children will sleep: Extra bed, couch, bunk bed.
Please suggest which room type a family with three children should choose and where the children will sleep: 3 single beds.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Cots are available for free for children under 2 years old.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: 1 extra bed and cot available for free for children under 2 years old.
Baby cot details:Max age: 2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel Des Alpes provides a large private parking area for guests. Covered parking is available for motorbikes. The hotel is located in Castione della Presolana.
Location of parking spaces:
At the basement(s). Number of spaces: 30
Outdoors, not covered (inside the premises). Number of spaces: 30
Number of parking spaces reserved for people with disabilities:4
Cost of parking:Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Should the guests notify you about reserving a parking space before checking in?Not necessarily
Hotel Des Alpes is well-regarded for its location, amenities, and customer service. It provides a comfortable base for exploring Castione della Presolana and its surroundings.
Hotel where Extra Health & Safety Measures Have Been Taken
Located in a mountain region, this hotel likely emphasizes cleanliness and safety for outdoor activities. Hotel Des Alpes likely provides sanitization stations, follows cleaning protocols for equipment, and offers guidance on safe hiking practices. They may also have health and safety certifications.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: May, 28 2021
Triple Room with Balcony and Mountain ViewEn suite room with a mountain-view balcony, free Wi-Fi and TV. Please specify bed preference when booking.
Family Room With Balcony and Mountain View (2 Adults + 2 Children)En suite room with a mountain-view balcony, free Wi-Fi and TV.
Attic Double RoomSet in the attic, this en suite room has a mountain-view balcony, free Wi-Fi and TV.
Please specify bed preference when booking.
Double Room with Balcony and Mountain ViewRefurbished en suite room with a mountain-view balcony, free Wi-Fi and TV.
Please specify bed preference when booking.
Attic Quadruple Room with Mountain ViewProviding free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room provides a wardrobe, a sofa, a carpeted floor, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.
Family Room with BalconyThis family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit has 3 beds.
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a carpeted floor as well as mountain views. The unit has 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a carpeted floor as well as a quiet street view. The unit has 3 beds.
About Hotel Des Alpes
License: 016064-ALB-00014, IT016064A1OZ9SL2TC
Guest Reviews
8.7
Very Good
No, Hotel Des Alpes doesn't have any pool.
No, a spa isn't available at Hotel Des Alpes.
No, Hotel Des Alpes doesn't allow dogs.
Yes, parking facilities are available at Hotel Des Alpes. For more information, read the answers to the Parking questionnaire