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Hilton East Midlands Airport

Castle Donington , Junction 24, M1 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton East Midlands Airport hotel is a great choice for those looking for a convenient and easily accessible location with free parking and proximity to the airport. Guests have praised its great connectivity, making various activities and locations easily accessible. The breakfast offered at the hotel is fantastic with a generous selection and accommodating staff. The dinner experience is hit or miss for guests with some enjoying lovely food while others found it too pricey for the poor quality of their meal. The rooms are clean, tidy and offer a good night's sleep, although some guests noted that they could benefit from a refresh. The hotel's cleanliness and helpful staff have been mentioned in positive reviews with exceptional customer service being a highlight. The spa and pool facilities are well-kept and enjoyable, although some guests found the pool too cold or too shallow. Families are well catered for with spacious family rooms and activities for kids. While some guests found the beds uncomfortable, others had fantastic stays with comfortable beds. Overall, the Hilton East Midlands Airport hotel offers a lovely, convenient and clean stay with great facilities and helpful staff.
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Hotel with Spa

Escape the hustle and bustle of travel and immerse yourself in the tranquil atmosphere of the Hilton East Midlands Airport spa. This rejuvenating haven boasts a sauna, a steam room, and a beauty room for guests to unwind and pamper themselves. Indulge in a peaceful and relaxing experience as you melt away stress and rejuvenate your mind and body. Let the experts at the spa help you to achieve ultimate relaxation and pampering, all in a comfortable and stylish environment. Whether you are looking to unwind after a long flight or simply treat yourself to some much-needed me-time, the spa at Hilton East Midlands Airport has got you covered.

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Room Types

Double Room This spacious room offers a seating area and an LCD TV with on-demand movies. It also includes a work desk, access to WiFi (surcharge), and an en suite bathroom.

Deluxe Double Room This spacious room offers a seating area and an LCD TV with on-demand movies. It also includes a work desk, access to WiFi (surcharge), and complimentary mineral water. The en suite bathroom has bathrobes and slippers.Snacks and wine voucher given at check in.

Twin Room This spacious room offers a seating area and an LCD TV with on-demand movies. It also includes a work desk, access to WiFi (surcharge), and an en suite bathroom.

Family Twin Room with Sofa Bed This spacious room offers a seating area and an LCD TV with on-demand movies. It also includes a work desk, access to WiFi (surcharge), and an en suite bathroom. The room includes twin beds and a sofa bed, suitable for up to 2 adults and 2 children.

Double Hilton Family This spacious room offers a seating area and an LCD TV with on-demand movies. It also includes a work desk, access to WiFi (surcharge), and an en suite bathroom. The room includes a double bed and a sofa bed. It can accommodate up to 2 adults and 2 children.

Deluxe Queen Room Elegant room with an LCD TV, on-demand movies, large desk, and en suite bathroom with fluffy bathrobe and slippers.

Double Deluxe Family Room This spacious room offers a seating area and an LCD TV with on-demand movies. It also offers a work desk, access to WiFi (surcharge), and complimentary mineral water. The en suite bathroom has slippers and bathrobes.Snacks and wine voucher given at check in The room includes a double bed and a sofa bed, suitable for up to 2 adults and 2 children.

Hilton Suite The unit offers 1 bed.

Deluxe King Room Special touches include complimentary slippers, bathrobes, mineral water and a deluxe selection.Snacks and wine voucher given at check in. Located on the top floor, this room features opening roof windows with blinds.

About Hilton East Midlands Airport

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Guest Reviews

8.3

Very Good

Location

The Hilton East Midlands Airport hotel is a great choice for those looking for a convenient and easily accessible location. Situated near the M1 and A50, this hotel is perfect for travelers looking for a handy stopover before continuing their journey. With free parking and its proximity to the airport, it's a great choice for those needing easy access. Beyond this, the hotel is also well-placed for visiting the nearby university, for a family get-together or to meet for a wedding. Guests have praised its great connectivity, making various activities and locations easily accessible. With a location that is both easy to find and offers no traffic sound, it is clear why some travelers have described the location as "wonderful" and "excellent". The good location sets the stage for an easy check-in and a comfortable stay.

Breakfast

Guests of Hilton East Midlands Airport raved about the breakfast offered at the hotel with many describing it as great, excellent and fantastic. The breakfast selection was praised as being generous with lots of variety and choices and guests especially loved the kids' breakfast station. The staff were described as very good, particularly with accommodating guests with dietary requirements, although some noted a lack of vegan-friendly options or that the vegan options were not very tasty. However, lactose-free options were available and enjoyed by guests. Overall, breakfast service was well-organized and plentiful and the inclusive breakfast was of a high quality. Although some noted that the bread did not taste too fresh, the food was generally considered beautiful and delicious. While some guests felt they paid too much for breakfast or that there was a lack of options, others enjoyed breakfast enough to have it twice during their stay. Overall, guests found the hotel to be lovely, convenient and clean with nice rooms, a pool and a great breakfast.

Dinner

Guests have had mixed experiences with the dinner at Hilton East Midlands Airport. While some have enjoyed lovely food in the restaurant and praise both dinner and breakfast for being of excellent quality, others have found the restaurant too pricey for the poor quality of their meal. Many guests have noted that the evening meal menu was limited and not worth the high prices with some describing their food as terrible or awful. Some guests have also had issues with cold food or chaotic service during dinner time. However, there have been some positive mentions of decent food and a lively bar and one guest was excited to find their favorite dish was being served as a special. Overall, it seems that Hilton East Midlands Airport's dinner experience is hit or miss for guests.

Rooms

The rooms at Hilton East Midlands Airport vary in decor and furnishings with some guests mentioning that they could benefit from a refresh. However, many highlight the cleanliness and spaciousness of the rooms with some even commenting on the size and suitability for families. While some guests note a few dated elements of the rooms, most agree that they are comfortable and well equipped. Some noise issues are mentioned, such as walls and ceilings being thin and the position of the TV in relation to the bed. However, overall, the rooms are described as clean, tidy and offering a good night's sleep.

Beds

If you're looking for a comfortable night's sleep, you'll find mixed reviews of the beds at Hilton East Midlands Airport. While many guests had lovely, comfortable stays and found the beds to be very comfortable, others found them to be too hard or uncomfortable. Some rooms had comfortable double beds, but other guests noted small beds even in deluxe rooms.

One guest's sofa bed needed an extra mattress and was bit uncomfortable for the kids. Additionally, some comments about the pillows were mixed - while some found them too thin and uncomfortable, others noted thicker pillows that went flat when their head hit them.

Despite some comments about uncomfortable beds and pillows, some guests had fantastic stays with comfortable beds. Be aware that quantities of towels may also be an issue, as one guest found only one face and bath towel provided for a couple in the room. However, many guests noted spacious and quiet rooms with comfortable beds, making for a restful stay.

Cleanliness

Guests have praised the cleanliness of Hilton East Midlands Airport with many describing the hotel as 'clean and modern', 'welcoming' and 'well-kept'. The hotel's cleanliness and helpful staff have also been mentioned in positive reviews. While most guests found their rooms to be clean and spacious, a few reviewers noted some areas that could have been cleaner or needed better attention, such as dusty spots, unclean furniture or linen and even blood stains on the bed sheets. Nevertheless, the majority of guests found the hotel exceptionally clean with extra hygiene stations throughout the property. Overall, guests were satisfied with the cleanliness and tidiness of the hotel.

Staff

If you're looking for a hotel with exceptional staff, look no further than Hilton East Midlands Airport. From the moment you arrive, you'll be greeted by welcoming and friendly staff who will make you feel right at home. Carlos, the manager, is particularly noteworthy for his helpful and professional approach. The reception and restaurant staff are knowledgeable and attentive, while the lady at reception is great. Anca and Adrian also stood out as being particularly friendly and helpful.

Everywhere you turn, you'll find staff who are approachable, articulate and absolutely brilliant, going above and beyond to ensure that your stay is comfortable and enjoyable. Many guests commented on the exceptional customer service they received with some saying it was the best they'd ever experienced in a hotel.

The staff are also great with children and families with many going out of their way to ensure everyone was looked after. And if you need anything during your stay, staff are always on hand to help.

Overall, the staff at Hilton East Midlands Airport are courteous, well-informed and go out of their way to make your stay enjoyable. With their help and attention to detail, you're sure to have a wonderful stay at this hotel.

Spa

Guests have mixed opinions about the spa at Hilton East Midlands Airport. Some found the leisure facilities to be great and the swimming pool was lovely with a nice jacuzzi, sauna and steamer. Others were disappointed with the spa, citing that it closed early and opened too late in the morning. However, most guests found the pool and spa facilities to be immaculate and described the property as beautiful with great facilities. Additionally, some guests were pleasantly surprised by the spa facilities, which they found to be better than expected with the pool, Jacuzzi, sauna and very-hot steam room being excellent. Overall, the hotel's location in addition to its spa facilities makes for a lovely stay with good facilities.

Pool

The Hilton East Midlands Airport hotel boasts a great pool and gym area for guests to enjoy. The pool is lovely, well-kept and fresh with a beautiful mosaic hot tub. The pool area is also great, offering a jacuzzi, sauna and steam room. The temperature of the pool is good and the facilities, including the sauna and jacuzzi, are clean and working well. However, some guests reported that the pool was too cold or too shallow for their liking. Overall, guests enjoyed the pool and spa facilities with some even saying they were better than expected. Families with children also appreciated having a pool on site, though one guest did mention that the depth of the pool was too deep for their daughter. If you’re looking for a convenient and enjoyable stay, the Hilton East Midlands Airport hotel’s pool and facilities won’t disappoint.

Parking

Looking for a hotel near East Midlands Airport with easy parking options? Look no further than Hilton East Midlands Airport! With masses of parking spaces available right outside the main entrance, you won't have to worry about finding a spot. However, be aware that there is a hefty charge for parking and some guests were disappointed that this wasn't made more obvious on the booking page. Additionally, while the hotel rooms are small and outdated, they are well-maintained and very clean. And while some guests found the pillows uncomfortable, the hotel's secure location and ease of parking and access make it a great choice for those flying in and out of East Midlands Airport. Just be sure to budget for the cost of parking!

Family

Families looking for a comfortable and fun stay are sure to enjoy the Hilton East Midlands Airport hotel. This hotel offers a variety of activities for kids, including a lovely swimming pool and free meals for children in the restaurant, which also includes a breakfast station just for kids. The hotel also provides activity packs upon arrival to keep the young ones entertained. The family rooms are spacious and well suited for families with young children and the location is ideal for family get-togethers. The staff at the hotel are accommodating and helpful, going above and beyond for the children's needs. However please note that as per rules, there are certain restrictions on family gatherings at the hotel. Regardless, kids are sure to have a great time here and parents can relax knowing their children are well taken care of.

Yes, Hilton East Midlands Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Hilton East Midlands Airport.

Yes, Hilton East Midlands Airport welcomes dogs.

Yes, parking facilities are available at Hilton East Midlands Airport.

Yes, Hilton East Midlands Airport has a gym.

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