Info
Summary of reviewsPalace Hotel Astúrias & Spa offers a tranquil setting for guests seeking a peaceful escape. Its location, integrated beautifully into the picturesque countryside and close to the Carvalhal thermal baths, receives significant praise for providing a serene environment. The hotel serves as an excellent base for travelers navigating the N2 route, ensuring accessibility without sacrificing quietude. Many guests commend the staff's attentiveness, friendliness, and professionalism, contributing to a welcoming atmosphere throughout their stay.
The spacious rooms are a standout feature, consistently praised for their cleanliness, comfort, and modern amenities. The large bathrooms and cozy beds enhance the overall experience, despite minor issues like furniture wear and noisy mattresses. The cleaning service maintains high standards, ensuring rooms and common areas remain tidy, bolstered by fresh linens. Although some maintenance issues were noted, the commitment to cleanliness leaves most guests satisfied.
The breakfast at the hotel provides a variety of fresh fruits, nuts, and lactose-free options, although guests suggest improvements could be made in the selection and presentation to meet four-star expectations. Dinner experiences at the hotel are mixed, with many enjoying the quality and variety, while others feel the menu is overpriced and lacking in certain areas. Nonetheless, the friendly service compensates for these shortcomings for several guests.
The spa offers a large, well-equipped area for relaxation, despite occasional operational inconsistencies and high service pricing. The pool's various water jets and massage options are appreciated, but access costs and outdated facilities seem to detract from the experience, necessitating improvements. Beds receive mixed reviews, noted for their size and cleanliness but criticized for firmness and discomfort.
Overall, while Palace Hotel Astúrias & Spa excels in certain aspects like its location, spacious rooms, cleanliness, and attentive staff, there remain opportunities for improvement in amenities and services to align better with the expectations of a four-star designation.
Show moreRead review summaries for all categories
Categories
