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Summary of reviewsHotel AV Apartamentos Lobios consistently receives praise for its excellent location and well-equipped accommodations, making it a popular choice for families and travelers seeking a restful getaway. Situated next to thermal baths and with private parking, the hotel is ideally positioned for exploring the local spas, scenic walks and attractions such as a natural reserve, Roman ruins and an artificial beach. Guests appreciate the proximity to restaurants and a mini supermarket, as well as the short distance to Gerês and other nearby points of interest. The convenience, cleanliness and well-maintained facilities ensure a welcoming and comfortable stay.
The hotel offers a comfortable self-service breakfast experience with complimentary coffee, tea, mini cakes, mini croissants and juices. While simple and leaning towards pre-packaged food, the free breakfast is well-received. Guests also have access to a communal living room equipped with a TV and pool table, creating a relaxing environment for refreshments. Thoughtful gestures, such as allowing bike storage and using facilities after check-out, further enhance the guest experience.
Accommodations are described as spacious, sunny and well-kept with most guests noting the new and comfortable furnishings. Suitable for families and groups of up to three people, the dining area is especially praised for its ample space and availability of board games. While some reviews mention minor absences such as a television and hair dryer, the overall sentiment is positive. The friendly and helpful staff contribute significantly to the pleasant atmosphere.
Cleanliness receives mixed feedback; many guests find the apartments to be stylish, fresh and welcoming, praising the cleanliness upon arrival. However, some reviews highlight issues such as dust, hair, dirty walls and uncleaned kitchen utensils, indicating inconsistencies in cleaning standards. Complaints about dirty spare blankets, poorly washed cutlery and mould in the fridge suggest that more thorough maintenance efforts could enhance guest satisfaction.
The staff at Hotel AV Apartamentos Lobios are widely praised for their exceptional service. Guests frequently commend their helpfulness and friendly demeanor, especially highlighting figures like Mr. Francisco and Elena for their outstanding hospitality. Despite a few isolated remarks about inappropriate behavior from the owner, the majority of reviews depict a positive and welcoming atmosphere.
While issues with the hotel's Wi-Fi are noted with many reviews mentioning weak, unstable connections and poor signal strength, particularly on the 2nd floor, the overall experience remains positive due to the other amenities and services provided. The pool area, although occasionally requiring better upkeep, is praised for its beauty and potential, making it an excellent spot for families. Its clean and appealing design is appreciated, although operational status sometimes does not meet expectations.
Parking facilities receive favorable comments with guests appreciating the secure, private and spacious parking options provided at no extra cost. The convenience of having parking within the hotel premises is a significant plus, enhancing the overall guest experience. Overall, Hotel AV Apartamentos Lobios with some improvements in maintenance and WiFit connectivity, offers a comfortable, well-located and family-friendly stay.
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Aparthotel with Swimming Pool
