Accessible HotelThis hotel offers facilities for disabled guests, and its policy for respecting PRM reservations is well-regarded by guests.
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Summary of reviews related to the 'Accessible' categoryThe ibis budget Caen Hérouville receives positive mentions for its accessibility and location, making it a suitable option for travelers seeking convenience. Guests highlight the hotel's accessible and safe parking, which adds to the ease of access. The staff are often praised for their accommodating nature and making special efforts to meet guests' expectations, enhancing the overall experience. Additionally, the hotel’s location serves as an ideal stop for those on cycling routes, emphasizing its convenience for outdoor enthusiasts.
However, some reviews pointed out the absence of a lift, which posed a challenge for guests staying on higher floors. This factor may affect those with mobility issues or heavy luggage. While the hotel's structure could use some renovations to improve its basic and somewhat worn appearance, the courteous and welcoming nature of the staff often makes up for this shortfall. Despite some minor issues, guests seem inclined to return, highlighting the significance of the hotel's location and pleasant interactions with staff.
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