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Universal Hotel

Cervia , Lungomare Deledda 118 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsUniversal Hotel garners praise from its guests for several standout features that create a memorable experience. Its exceptional beachfront location not only offers stunning sea views but also places guests conveniently close to both the sandy shores and the vibrant town center, making it an ideal choice during events like IRONMAN Cervia. The hotel is well-maintained with a welcoming atmosphere and professional staff, who contribute significantly to the positive experience enjoyed by visitors.

Dining at Universal Hotel is a treat, with the breakfast buffet receiving excellent reviews for its diverse and sumptuous offerings. Guests can enjoy fresh pastries, bread, cold cuts, and an abundance of fresh fruit, all of which ensure a delicious start to their day. The dinner menu is equally impressive, with flavorful and well-prepared dishes that offer a rich and varied selection. The courteous and helpful service from the staff further enhances the dining experience.

Accommodations at Universal Hotel are noted for their cleanliness and comfort, with some rooms boasting scenic sea views and balconies. While the rooms are clean and cozy, they are described as small and may have outdated furnishings, which could be challenging for larger groups or those expecting more spacious luxury. Despite this, the hotel's commitment to cleanliness is unwavering, with regular cleaning that contributes to a fresh and welcoming environment.

The staff receives high praise for their friendliness, professionalism, and attentiveness in delivering exceptional service. Their kindness and readiness to assist ensure a memorable stay for guests. The pool area at Universal Hotel is another highlight, offering a generous size, heated options, and amenities like a jacuzzi, which provide a relaxing and enjoyable experience. The proximity of the pool to the beach enhances guests' leisure options.

Though parking facilities come with varied costs, guests appreciate the secure garage option and occasionally available free parking. However, the inconsistencies in pricing and perceived expense are noted by some reviewers. Despite these parking concerns and the perception that the hotel's overall offering may better align with a superior three-star standard rather than the four-star rating, Universal Hotel remains a highly recommended choice for those seeking a clean, comfortable, and well-positioned stay with attentive service and excellent dining options.
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Hotel near Golf Courses

Listed as a golf hotel in Cervia. Provides a comfortable stay with easy access to golfing facilities.

Hotel with Spa

The Universal Hotel is listed among the best spa hotels in Cervia. It is a popular choice for guests seeking spa facilities and comfortable accommodations.

Family Friendly Hotel

Located in Cervia, this hotel provides family-friendly accommodation with convenient access to the beach. The hotel offers comfortable rooms and services suitable for families. Its central location allows for easy exploration of local attractions.

Hotel with Swimming Pool

Hotel Universal offers excellent facilities and is located very close to the beach. The hotel is a popular choice among families, featuring spacious rooms and easy access to the beach, perfect for a fun-filled family vacation.

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

The hotel offers modular conference rooms and a meeting room that can accommodate up to 200 guests. It also provides spa services, a swimming pool, fitness facilities and free Wi-Fi. Desks and phones are available.

4-Star Hotel

Located near the beach, this hotel provides bright, modern rooms with satellite television and balconies. It features a great outdoor area and a swimming pool.

Hotel with Outdoor Pool

Universal Hotel offers an outdoor pool facility for the enjoyment of its guests.

Hotel with Indoor Pool

The Universal Hotel boasts a spacious, inviting, and temperature-controlled indoor pool. This facility is also available for guests of Hotel Diplomatic, and includes a whirlpool and a fitness room.

Hotel with Heated Pool

The Universal Hotel is identified as having a heated pool. It provides a comfortable stay with positive reviews and is well-located.

Dog Friendly Hotel

Hotel with Parking

Hotel with Gym

Room Types

Classic Double or Twin Room Decorated in pastel colours, with ceramic tiles, a balcony and bath or shower. Free Wi-Fi is available. Please specify bed preference when booking.

Superior Double or Twin Room With fine ceramic tiles and a balcony, some overlooking the beach or the swimming pool (if in the new wing). Free Wi-Fi is available. Please specify bed preference when booking.

Classic Single Room The balcony overlooks the swimming-pool. Free Wi-Fi is available.

Classic Triple Room Decorated in pastel colours, with ceramic tiles, a balcony and bath or shower. Free Wi-Fi is available.

Superior Quadruple Room With fine ceramic tiles and a balcony, some overlooking the beach or the swimming pool (if in the new wing). Free Wi-Fi is available.

Superior Triple Room With fine ceramic tiles and a balcony, some overlooking the beach or the swimming pool (if in the new wing). Free Wi-Fi is available.

About Universal Hotel

License: 039007-AL-00031, IT039007A14MEQE76W

Guest Reviews

8.2

Very Good

Location

Universal Hotel boasts an exceptional location that is lauded across numerous reviews. Nestled right on the beachfront, it offers stunning views of the sea and positions guests just a stone's throw from the sandy shores, making it incredibly convenient for beach lovers. The hotel’s seafront setting is not only beautiful but also puts guests within a short distance of the town center, providing easy access to the vibrant happenings in Cervia. This prime location is particularly praised during events like IRONMAN Cervia, where its closeness proves advantageous. Though described as a bit dated, the structure is well-maintained and welcoming, complemented by professional and kind staff, enhancing the overall experience. For those arriving by train, it's easily reachable from the Cervia M.M. station. While some mention the slight distance from the town center, this is offset by the convenient, paid parking available and the central positioning for exploring the surrounding area. Overall, the hotel’s strategically excellent position makes it a favored choice for those wishing to enjoy the beachfront and the local attractions.

Breakfast

The breakfast experience at Universal Hotel consistently receives glowing remarks from guests, setting a high standard with its impressive array of options. Described as sumptuous and stunning, the breakfast buffet offers a diverse and hearty selection that caters to both sweet and savory preferences. Fresh pastries, including the particularly praised bomboloni, various types of bread, cold cuts, and an abundance of fresh fruit highlight the extensive spread. The quality of food is consistently noted as excellent, ensuring guests have a delicious start to their day.

The buffet's wide range facilitates both abundant and varied breakfast choices, which are repeatedly commended for their richness and completeness. Such a generous offering not only satisfies the taste buds but also provides an exhaustive array of options to suit every palate, from traditional continental selections to more diverse culinary delights.

In addition to the impressive breakfast, guests appreciate the hotel's advantageous beachfront location and commend the staff for their courteous and helpful service, further enhancing the overall experience.

Dinner

Universal Hotel impresses with its evening dining options, offering a rich and varied buffet that leaves guests satisfied. The dinner menu stands out for its quality and diversity, consistently mentioned as very good, with tasty and well-prepared selections. Many visitors highlight the flawless and perfect nature of the food, appreciating the large selection available. The location of the dinner venue is also noted as ideal, adding to the overall dining experience. While some may point to better dining options in the neighborhood or express concerns about undisclosed prices, the hotel's restaurant remains a praised choice for its excellent cuisine and well-executed dishes. Overall, the hotel provides a commendable dining experience, appealing to those who value variety and quality.

Rooms

Universal Hotel offers clean and comfortable accommodations, with some rooms providing scenic sea views and balconies. While the hotel prides itself on maintaining a well-kept and quiet environment, guests have noted that the rooms can be on the smaller side, with some furnishings appearing outdated for a four-star hotel. Those accustomed to more space might find the room dimensions and limited counter space challenging, especially for larger groups. Despite this, the hotel ensures cleanliness and practical furnishings, making it an acceptable option for travelers who prioritize cleanliness and views over spacious luxury.

Cleanliness

Universal Hotel consistently impresses guests with its remarkable standards of cleanliness. Travelers frequently commend the hotel for its immaculate conditions, highlighting that both rooms and common areas are maintained with perfect cleanliness. They note that the rooms are not only very clean, but also cozy, spacious, and welcoming, making for a comfortable stay. The hotel's commitment to cleanliness is exemplified by daily cleaning and regular changes of towels, ensuring a fresh environment.

Guests also appreciate the hotel's clean structure and the added convenience of its prime location, which enhances the overall experience. The staff receives accolades for their impeccable service and excellent kindness, further contributing to an enjoyable stay. In summary, Universal Hotel sets a high bar with its outstanding focus on cleanliness and service, making it a highly recommended choice for travelers seeking a tidy and well-cared-for accommodation.

Staff

Universal Hotel's staff consistently garners praise from guests for their friendliness, professionalism, and attentiveness. Visitors often highlight the team's readiness to assist, noting their welcoming demeanor and competence. The hospitality at the reception is frequently described as excellent, with staff being particularly accommodating and courteous. Guests appreciate their efficient service and top-notch hygiene practices. The overall treatment guests receive is described as exceptional, with a genuine kindness consistently noted. Despite some remarks about the hotel's need for renovation, the overwhelmingly positive feedback regarding the staff's performance plays a crucial role in ensuring a memorable stay for all visitors.

Pool

Visitors to Universal Hotel can expect an enjoyable poolside experience that consistently receives praise for its size, comfort, and amenities. The pool is recognized not only for its generous proportions but also for the added convenience of a heated option, allowing guests to enjoy a swim even during colder months. Several reviews highlight the cleanliness and upkeep of the pool area as a positive feature, providing assurance of a well-maintained environment. Guests appreciate the presence of a jacuzzi, which enhances the relaxation facilities available, as well as the pool's proximity to the beach for an ideal blend of pool and seaside enjoyment.

The surrounding outdoor area complements the pool experience with ample relaxation spaces, allowing guests to unwind comfortably. For those seeking leisure without overcrowding, the pool tends to provide a peaceful atmosphere. The attentive bar service adds an extra layer of convenience, enabling guests to refresh with their favorite beverages during their poolside retreat.

In addition to the pool amenities, visitors praise the hotel's abundant breakfast and diverse cuisine, indicating a well-rounded hospitality experience. The professional staff further contributes to the satisfaction of guests, ensuring their stay is enjoyable and comfortable. Overall, the Universal Hotel stands out for its appealing pool features and attentive services, making it a desirable destination for travelers seeking both relaxation and engaging facilities.

Parking

Universal Hotel offers a mixed experience when it comes to parking facilities, predominantly focusing on a garage-based option. Many guests appreciate the convenience of having internal and private garage parking available, adding a layer of security and ease during their stay. The underground garage is noted for being a great option, though space can be limited, so it's wise to plan ahead. However, the cost associated with this service has elicited diverse opinions. Reviewers have pointed out varying charges, with rates commonly cited at €20 per day for cars and €18 for motorcycles, although some guests encountered a lower fee of €15 per day. This inconsistency in price, along with the overall expense, was a point of concern for some visitors who found the parking charges excessive for a short stay. Despite these concerns, the hotel does garner appreciation for effectively managing parking through a recommended service and offering occasional free parking, enhancing the overall guest experience with a welcoming touch.

4 Star

Universal Hotel, often described as an Italian establishment with a four-star rating, presents a mixed picture in terms of its facilities and services. While it holds the promise of a 4-star experience, many reviews suggest a more modest reality that aligns closer with a superior 3-star standard. Visitors frequently comment on the size and condition of the rooms and bathrooms, noting that they are small and the furnishings appear outdated, which seems inconsistent with the expectation for a higher-tier hotel. The limited space becomes particularly noticeable for solo travelers, as the single rooms provided seem more suitable for younger guests who require less space.

Despite the hotel's four-star classification, there's a prevalent sentiment that the overall experience does not match the category. Guests find the amenities and room standards to fall short, highlighting issues that detract from a truly four-star designation. This has led to recommendations for potential guests to reconsider their stay if adhering strictly to what a four-star experience traditionally entails. The disparity between the indicated rating and the actual offering suggests that while the hotel maintains some positive attributes, improvements are needed to align more closely with the expectations set by a four-star rating.

Yes, Universal Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Universal Hotel.

Yes, Universal Hotel welcomes dogs.

Yes, parking facilities are available at Universal Hotel.

Yes, Universal Hotel has a gym.

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