4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Ceuta Puerta de Africa leaves guests with a mixed impression when it comes to its four-star rating, facilities, and services. While some visitors express disappointment in the rating, feeling that it falls short of four-star standards, others affirm its status as a four-star establishment. Feedback includes remarks about the hotel’s outdated rooms and issues with air conditioning, suggesting room for improvement in the facilities offered. Comfort also seems to be a concern as guests have reported uncomfortable bedding and less than optimal mattresses, which are surprising for a hotel that belongs to the Meliá chain. Overall, while the hotel strives to maintain a certain standard, there are areas that could benefit from upgrades to truly meet the expectations associated with a four-star hotel experience.
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