'Oh Nice Ulises Ceuta' enjoys a prime location in the heart of Ceuta, right on the main shopping street and pedestrian zone with easy access to major attractions, shops, restaurants and the beach. Many guests appreciate the proximity to the port and the magnificent views from the higher floors with some rooms offering vistas of Gibraltar and the sea. The hotel is praised for its cleanliness and comfortable environment, along with spacious rooms and the attentive, friendly staff who ensure efficient check-in and check-out processes. These factors make it an excellent choice for travelers visiting Ceuta.
However, the breakfast experience at the hotel falls short of expectations for a 4-star establishment, as many guests felt the offerings lacked diversity and quality. Issues like missing essential items, poor food quality and slow service were noted. Despite some finding the breakfast acceptable, the overall feedback concerning it was predominantly negative.
The room experiences are mixed: guests praise the spaciousness, comfort and availability of modern amenities with particular mention of large, comfortable beds in some suites. Nonetheless, issues such as inconsistent cleanliness, outdated furniture and malfunctioning amenities were highlighted. Families do commend the suitability of the rooms, including additional sleeping areas and baby cots, for a pleasant stay.
The WiFi service also garnered mixed reviews with some guests reporting a decent connection while many others experienced poor and inconsistent access, especially in the rooms. Additionally, the pool had consistent feedback about being closed or non-operational, even during peak seasons, leading to disappointment for guests who had specifically booked for this facility.
While the hotel's cleanliness drew a variety of comments with some guests appreciating the spotless rooms and reliable daily cleaning service, others encountered significant cleanliness issues. Reports of dust, dirt odor, even cockroaches, significantly impacted the experience for some guests.
Staff interactions were generally positive with many guests finding the team friendly, helpful and professional, though there were some instances of unwelcoming attitudes and inefficiency. The positive demeanor and assistance from the staff generally contribute significantly to the hotel’s appeal.
Despite its commendable attributes, such as location, views and room comfort, 'Oh Nice Ulises Ceuta' seems to fall short of the consistent four-star standard that guests expect. Some facilities appear outdated and in need of refurbishment and there are significant critiques about the breakfast and pool availability. Nevertheless, the hotel maintains a certain charm due to its comfortable rooms and excellent service, offering an overall pleasant but not uniformly luxurious experience.
Categories
Gym
Family
Pool
Outdoor Pool
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1 hotel in Ceuta