InfoSummary of reviewsSonesta Hotel Arequipa offers a highly commendable stay experience characterized by its exceptional service, cleanliness and comfort. Guests praise the spacious and modern rooms equipped with luxurious amenities and comfortable beds, though a few found the mattresses too soft for their liking. The panoramic city views and serene environment, removed from the bustling city center, further enhance the appeal. Despite being located away from central attractions, the hotel's proximity to Arequipa International Airport and its quiet setting outweighs the accessibility challenges and ongoing construction around the area.
Breakfast at the hotel is a celebrated highlight, offering a varied and extensive buffet that includes high-quality traditional and local dishes. The staff, particularly at the Micaela restaurant and lobby café, earn high praise for their friendly, attentive and professional service. Visitors also appreciate the organized and clean breakfast setting, which adds to the pleasant dining experience.
Cleanliness throughout the hotel is noted as impeccable with frequent compliments on the spotless conditions of the rooms, dining areas and common spaces. The high standards of hygiene are maintained by a diligent housekeeping team, ensuring a fresh and comfortable stay.
Overall, the friendliness and efficiency of the staff significantly contribute to the positive environment at Sonesta Hotel Arequipa. Guests often express intentions to return, highlighting the excellent service, modern comforts and delightful views as key reasons for their satisfaction. The hotel's blend of modern amenities, exceptional cleanliness and warm service makes it a highly recommended choice for travelers seeking a memorable stay in Arequipa. Show more
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