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Summary of reviewsHotel Le Clos Raymi consistently receives accolades for its prime location in the heart of Épernay, offering easy access to the prestigious Avenue de Champagne and prominent champagne houses like Moët & Chandon. The historic charm of the beautifully furnished, old chateau with its elegant decor creates a serene oasis amidst the bustling city, allowing guests to explore Épernay's attractions conveniently on foot. Secure off-road parking adds to the convenience, making it simpler for guests to enjoy their stay without any parking hassles.
Breakfast at Hotel Le Clos Raymi is a highlight, praised for its delicious, generous and high-quality offerings. Guests appreciate the extensive buffet, which includes fresh and homemade options, excellent coffee and the delightful ambiance of dining in the garden. Despite a few mentions of the breakfast being overpriced or overhyped, the overall experience is positively received, aligning well with the hotel's charm.
The rooms at Hotel Le Clos Raymi are noted for their comfort and charm, combining modern amenities with the character of a traditional, historic building. Guests enjoy the unique decor, spaciousness and cleanliness of the rooms and bathrooms, which often feature luxurious fittings. While some concerns such as limited ventilation or minimal facilities are occasionally mentioned, the overall response highlights the beautifully maintained interiors and restful environment.
Cleanliness is another standout feature at Hotel Le Clos Raymi with guests frequently praising the immaculate state of the rooms and linens. The daily cleaning service contributes to a consistently clean and pleasant experience, although minor issues like dirty carpets or garden furniture are noted by some.
The friendly and helpful staff at Hotel Le Clos Raymi significantly enhance the guest experience. The warm reception, attentive service and the personal touch from staff members like Marcella and Valerie are repeatedly praised. Though the limited presence of staff and early reception closure might pose minor inconveniences, the overall service remains commendable.
Free wifi at the hotel meets the basic needs of guests, providing secure and unlimited access, though some instances of slow or disconnecting connections are reported. The secure and convenient parking facilities are highly valued, offering peace of mind and ease of access right in front of the building or within the courtyard.
Beds at Hotel Le Clos Raymi receive generally positive feedback for their comfort, contributing to a restful night's sleep for most guests. While some comments suggest improvements in bed size or mattress condition are needed, the majority appreciate the cosy sleep environment provided.
Finally, the hotel's historic charm and elegance are a significant draw. The vintage manor with its classic architecture and old-world decor, provides a unique, museum-like experience. Beautifully restored both inside and out, the property retains its 1930s style, creating an ambiance rich in character and history, making it a captivating retreat for guests.
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