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Summary of reviewsGreenTree Hotel & Extended Stay I-10 FWY Houston, Channelview, Baytown garners positive reviews for providing a comfortable and convenient lodging experience. Located near the I-10 freeway, the hotel presents easy access for travelers looking to explore local attractions. While the neighborhood might lack vibrancy, many guests appreciate the strategic positioning for getting around town and the budget-friendly accommodations it offers.
Guests have generally favorable opinions about the complimentary breakfast. The spread includes traditional American breakfast items like waffles, scrambled eggs, and biscuits, which many find abundant and satisfying. Although some wish for a wider variety, the breakfast's quality and the attentive staff, particularly Manager Mike, enhance guests' satisfaction.
The rooms receive commendation for their exceptional cleanliness, spaciousness, and layouts suitable for extended stays, with features like full bathrooms and kitchen areas. Room upgrades and welcome drinks add a personal touch, complemented by thoughtfully prepared amenities such as snacks and bottled water. Despite minor maintenance issues and outdated features, the clean and secure premises uphold the hotel's reputation as a favorable last-minute booking option.
Cleanliness throughout the property is consistently highlighted, with guests appreciating the neat rooms and grounds. The staff, particularly the manager and Mr. Mike, play a pivotal role in enriching the guest experience with their friendliness and professionalism. The team's attentive service ensures a welcoming environment, making GreenTree a preferred choice for travelers seeking comfort and outstanding customer service. Overall, the combination of convenient location, quality breakfast, clean rooms, and exceptional staff contribute to a positive and enjoyable stay at the hotel. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room with Two Double Beds - Non SmokingFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has a flat-screen TV, air conditioning, a tea and coffee maker, as well as heating. The unit has 2 beds.
Superior King Room - Non SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, parquet floors, heating and a flat-screen TV. The unit has 1 bed.
Deluxe Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, parquet floors, heating, as well as a flat-screen TV. The unit has 2 beds.
Standard King RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit offers 1 bed.
Standard Queen RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit offers 1 bed.
Queen RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled conveniently near the I-10, GreenTree Hotel & Extended Stay is strategically positioned for travelers seeking easy highway access. Despite the surrounding area having a run-down vibe, the hotel's location is still regarded as advantageous by many. Guests have found it well-suited for accessing various local attractions. While some review it as being somewhat distant from downtown Houston and essential services like grocery stores and restaurants, others appreciate the overall convenience for getting around town. The hotel itself is praised for cleanliness, attentive staff, and a bilingual environment where Spanish is spoken. While it may leave some longing for a more vibrant neighborhood, GreenTree offers a budget-friendly option with room upgrades and sufficient charm for those passing through or staying longer.
Breakfast
At GreenTree Hotel & Extended Stay I-10 FWY Houston, Channelview, Baytown, guests generally appreciate the breakfast provided as part of their stay. Many reviews highlight the inclusion of a good selection of traditional American breakfast items such as waffles, scrambled eggs, sausages, biscuits, grits, and cereal. The breakfast is often described as abundant and varied, with guests enjoying the presence of a full range of meats, eggs, dairy, and both hot and cold beverages.
The breakfast offerings such as pan sausage, eggs, white country gravy, and bagels are mentioned positively, contributing to a satisfying start to the day. The availability of proteins and grains, along with yogurt, is appreciated by guests looking for a fulfilling meal. Breakfast is a complimentary feature of the stay, valued by many as a nice perk.
While there are praises for the breakfast's quality, some guests feel that the variety could be improved, wishing for additional options like fruit or better coffee. Despite these notes, the inclusion of breakfast is a favorable aspect for visitors, with notable commendation for staff members like Manager Mike, who enhance the overall guest experience.
Rooms
Nestled near the I-10 FWY in the vibrant areas of Houston, Channelview, and Baytown, GreenTree Hotel & Extended Stay offers guests a varied experience that ticks many boxes for convenient and comfortable accommodations. Many guests speak highly of the cleanliness of the rooms, which are a key feature, ensuring a comfortable stay. The hotel is appreciated for its spacious rooms, some offering lovely garden views, and a compelling layout that includes two full bathrooms and a handy kitchen area, perfect for extended stays.
Compliments are extended to the friendly and attentive staff, notably the manager and Mr. Mike, whose warm hospitality stands out. The room upgrades upon arrival, alongside welcome drinks, add a welcoming touch to the experience. Comfortable beds and thoughtfully prepared amenities like soap, towels, snacks, and bottled water contribute to a pleasant stay.
Despite these positives, guests do note some areas needing improvement, such as outdated room features and minor maintenance issues. However, for those aligning with budget-friendly accommodations, the hotel remains an apt choice. The combination of good room rates and clean, secure premises outweighs the occasional minor hiccup, making it a suitable option for last-minute bookings.
Cleanliness
GreenTree Hotel & Extended Stay I-10 FWY Houston offers a blend of cleanliness and friendly service, ensuring a pleasant stay for its guests. The rooms stand out for being exceptionally clean, with many guests noting that they are neat from top to bottom. Despite the hotel and its pool showing signs of aging, the overall hygiene is commendable. The property grounds maintain a high standard of cleanliness, enhancing the overall experience. Guests also appreciated the friendliness of the staff, complementing the tidy environment. Although the hotel’s facilities are not the newest, rooms have been thoughtfully upgraded and decorated, providing travelers with the essentials. While some guests pointed out a few stained sheets and the need for pool maintenance, these are overshadowed by the consistently positive remarks regarding room cleanliness.
Staff
GreenTree Hotel & Extended Stay in Houston receives high praise for its exceptional staff and management. Guests consistently highlight the friendliness and helpfulness of the team, making visitors feel welcome and cared for throughout their stay. Many note the manager, Mike, for his excellent service, genuine concern for guests' well-being, and his ability to go above and beyond to assist wherever needed. The staff is described as super friendly, courteous, and professional, ensuring a pleasant experience from check-in to check-out. The front desk associates and other team members provide attentive service, responding promptly to guest inquiries and requests. The young lady at check-in is particularly commended for her professionalism and welcoming demeanor. Overall, the warm and personable approach of the staff contributes significantly to the hotel's inviting atmosphere, making it a preferred choice for travelers seeking comfort and excellent customer service.
Yes, GreenTree Hotel & Extended Stay I-10 FWY Houston, Channelview, Baytown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at GreenTree Hotel & Extended Stay I-10 FWY Houston, Channelview, Baytown.
No, GreenTree Hotel & Extended Stay I-10 FWY Houston, Channelview, Baytown doesn't allow dogs.
No, parking facilities aren't available at GreenTree Hotel & Extended Stay I-10 FWY Houston, Channelview, Baytown.
Yes, GreenTree Hotel & Extended Stay I-10 FWY Houston, Channelview, Baytown has a gym.