City Express by Marriott Ensenada enjoys an excellent and central location, making it a convenient choice for both work and leisure travelers. The hotel is situated in the heart of the city, close to the beach and popular dining and entertainment spots, which many guests found highly practical. Visitors appreciated the quiet environment, which allowed for a restful stay without the noise of the bustling city life and the modern room furnishings and reliable parking options added to the convenience.
The breakfast offerings at the hotel received generally positive feedback with guests praising the quality, good service and the convenience of a continental breakfast that many found tasty and a pleasant start to their day. Although some guests felt that more variety could enhance the breakfast experience, the inclusion of breakfast and free coffee was well-received. The excellent location further complemented the breakfast experience.
The rooms at City Express by Marriott Ensenada were noted for being comfortable and clean with necessary amenities for a peaceful stay. Guests highlighted the friendly and professional staff who provided good service. While some reviews mentioned minor issues such as small showers or occasional smells, the overall cleanliness and quiet environment were appreciated by many.
The hotel's cleanliness received mixed reviews. While many guests praised the friendly staff and clean environment, some noted specific issues like hair upon arrival and occasional unpleasant smells. However, the overall sentiment leaned towards a positive assessment of the property's cleanliness.
The staff at the hotel were frequently described as friendly, attentive and professional, contributing significantly to a welcoming atmosphere and high customer satisfaction. Housekeeping staff, in particular, received commendation for their thorough service which maintained the hotel's cleanliness.
The pool was highlighted positively for being clean, warm and of a good size with many guests, especially children, enjoying the facility. However, some noted limitations such as the pool closing early and lacking features for disabled access.
Parking at the hotel was generally considered secure with an appreciated safe parking garage in sight. Nonetheless, some guests found the parking lot to be small and occasionally overcrowded, leading to mixed reviews about the parking experience.
Guest feedback on the beds was varied; many found the mattresses hard and uncomfortable and issues were noted with the quality and cleanliness of bedding. Despite this, some guests found the beds to be very comfortable, indicating individual preferences played a significant role in the mixed feedback.
In summary, City Express by Marriott Ensenada is a centrally located, clean and quiet hotel with friendly staff and convenient breakfast offerings, making it a good choice for travelers. Minor issues with room size, cleanliness details, pool hours and bed comfort did not significantly detract from the overall positive guest experience.
Hotel Paraiso Las Palmas is often praised for its outstanding location, offering easy access to various attractions, which makes it a favored choice for both leisure and business travelers. With close proximity to the beach, historic center, and boardwalk, guests appreciate the vibrant surroundings filled with restaurants, bars, cafes, and convenience stores. The central placement contributes to an inviting atmosphere enhanced by friendly staff, despite occasional noise from the area.
The rooms at the hotel are consistently lauded for their spaciousness and comfort, featuring large, clean areas that are conducive to a restful night. Particularly noted are the modern rooms on the third floor, equipped with air conditioning, though other rooms lack some standard amenities like refrigerators and microwaves. Despite mentions of occasional maintenance issues, the overall charm and size of the rooms leave a lasting positive impression.
Cleanliness at Hotel Paraiso Las Palmas delivers a satisfactory experience, with accommodations noted for being spotless and comfortable. Guests highlight the attentiveness of the staff, despite the need for some updates and remodeling. The overall emphasis on comfort and cleanliness is acclaimed by visitors, contributing to the hotel's appeal.
The hotel staff is generally lauded for their friendliness and accommodating nature, creating a warm and welcoming atmosphere. However, reviews point out the need for improved service from the reception team to enhance the guest experience further. The reception area occasionally faces criticism for its lack of empathy and effective communication.
Unfortunately, Wi-Fi service at Hotel Paraiso Las Palmas is a noted drawback, with many guests reporting slow, unreliable, or non-existent internet connections. This inconsistency in connectivity can be a significant inconvenience for those relying on internet access during their stay.
The pool is a positive aspect of the hotel, offering guests a spacious area to relax. Although the pool is well-received, it is suggested that regular cleaning and maintenance would enhance the overall enjoyment. Guests also express dissatisfaction with the jacuzzi being frequently out of service and the cold water temperatures.
Lastly, the bedding at Hotel Paraiso Las Palmas receives high praise for its comfort, contributing significantly to the restful environment of the rooms. Pillows complement the cozy mattresses, though preferences vary, with a few guests experiencing issues with mattress firmness. Overall, the quality of the beds is a major factor in recommending the hotel for those seeking a comfortable and tranquil stay.
Best Western El Cid is highly praised for its enviable central location in Ensenada, which makes it an ideal base for exploring the city and accessing a variety of dining options, bars, clubs and convenience stores. Its proximity to the malecón and vibrant city center further adds to its appeal, allowing guests to enjoy lively surroundings within walking distance. The hotel is also commended for its cleanliness, friendly staff and spacious rooms with pleasant views.
The rooms at Best Western El Cid are noted for their generous size, comfortable layouts and cleanliness. Guests appreciate the airy, well-decorated accommodations, some of which feature a cozy, rustic charm that aligns well with the local area. Balconies provide a nice touch, offering views of the avenue and an opportunity to enjoy the surroundings from the comfort of one’s room. While there were minor issues such as a damp smell or an unappealing jacuzzi, these were isolated incidents. Overall, the rooms are seen as a clean, comfortable and spacious environment that enhances guests’ experiences.
The staff's friendliness and service are standout features of the hotel, consistently praised by guests for their attentiveness, professionalism and willingness to help. This level of service contributes significantly to the welcoming atmosphere and overall positive experience at the hotel.
The pool area is described as beautiful and relaxing, adding to the enjoyment of the hotel's amenities, though some guests noted that the lack of a heater made it less enjoyable during certain times. The parking situation received mixed reviews due to its limited space and tight conditions, posing challenges for larger vehicles.
While the beds had mixed feedback—from being very comfortable to issues with noisy frames and cleanliness concerns—the overall guest experience remained positive, thanks in large part to the excellent service provided by the staff.
In summary, Best Western El Cid offers a central and convenient location, spacious and clean rooms, a friendly and attentive staff and a generally pleasant stay, despite some minor drawbacks such as parking limitations and bed comfort variability.
Santerra, Valle de Guadalupe, offers a delightful retreat frequently praised for its exceptional breakfast offerings, which include delicious options such as enchiladas, chilaquiles, French toast and fried eggs. The homemade quality and variety of the breakfast menu significantly enhance guests' overall experience, providing a comforting and satisfying start to the day.
The hotel features impressively clean, beautifully designed rooms that exude a minimalist and rustic charm. Guests appreciate the cozy and spacious accommodations with unique lodging options like geodesic domes and suites with spheres. The comfort of the beds and the quiet nature of the rooms ensure restful nights, enhanced by amenities like air conditioning and stunning views.
Cleanliness stands out as a hallmark of Santerra with consistently high reviews for exceptionally maintained rooms and bathrooms. Fresh white towels and the overall quality of accommodations contribute to a safe, friendly and comfortable retreat.
Santerra's staff adds to the exceptional experience, offering remarkable hospitality characterized by friendliness and attentiveness. Guests feel genuinely welcomed by the team, who are also accommodating to pets, creating a cozy, safe and inclusive atmosphere. The staff's dedication to excellent service leaves a lasting positive impression.
While the hotel's wifi connectivity has been noted as an area needing improvement with reports of poor signal and internet issues, other practical aspects such as the convenient and secure parking receive praise. Guests appreciate the ease of parking next to their units, adding to the overall convenience.
Santerra is also highlighted as a romantic escape, perfect for couples seeking tranquility and charm in a serene valley setting. The peaceful ambiance and dog-friendly policies, including the presence of two friendly resident dogs, further enhance the inviting environment.
In summary, Santerra, Valle de Guadalupe, is celebrated for its delicious breakfast, clean and comfortable rooms, exemplary staff and tranquil, romantic ambiance. While there are minor areas for improvement, the overall experience is highly positive, making it a memorable and inviting destination.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 25 hotels in and around Chapultepec