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Crowne Plaza Charleston, an IHG Hotel

Charleston , 4831 Tanger Outlet Boulevard (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCrowne Plaza Charleston, an IHG Hotel, is a great choice for travelers due to its prime location near the airport, outlet shopping and multiple restaurants. The hotel's affordable price point compared to accommodations downtown is also noted as a plus. Guests appreciate the hotel's great location and convenience for both leisure and business travelers. The breakfast options available during the stay are exceptional and delicious with a wide range of good breakfast items to choose from. The hotel's staff is accommodating and helpful, providing excellent customer service. The hotel offers convenient and easy parking for guests and the beds are comfortable and provide a good night's sleep. While some guests have reported issues with the cleanliness of the rooms and inconsistent COVID-19 sanitation standards, overall, the hotel is generally clean and comfortable with friendly and accommodating staff. Overall, Crowne Plaza Charleston is a decent four-star hotel that offers good value for the price.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room This room features a flat-screen TV with cable and tea- and coffee-making facilities.

King Room - Disability Access This room features a flat-screen TV with cable and tea- and coffee-making facilities. Room also includes a roll-in shower.

Queen Room with Two Queen Beds This room features a flat-screen TV with cable and tea- and coffee-making facilities.

Standard Room This room features a flat-screen TV with cable and tea- and coffee-making facilities. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Executive King Suite This room features a flat-screen cable TV and seating area.

King Room with Roll in Shower - Hearing Accessible/Non-Smoking This accessible room features visual telephone and door alarms. A roll-in shower is also included.

Executive King Room - Hearing Accessible/Non-Smoking This accessible room features visual telephone and door alarms. A flat-screen cable TV and seating area are also included.

Double Room with Two Double Beds with Bath Tub - Disability Access/Non-Smoking This accessible room features a bath tub, flat-screen cable TV, and seating area.

King Feature Room - Non-Smoking This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking The unit offers 2 beds.

Twin Room - Mobility Access/Hearing Accessible The unit offers 2 beds.

About Crowne Plaza Charleston, an IHG Hotel

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Guest Reviews

8.0

Very Good

Location

The location of Crowne Plaza Charleston, an IHG Hotel, is highly praised by guests. Many reviewers highlight the hotel's convenience with a prime location near the airport, outlet shopping and multiple restaurants. Some even mention being able to walk to nearby shops and eateries. While a few guests found the location too far from certain attractions, overall, the hotel's proximity to various historical sites, downtown Charleston and Walmart make it an ideal choice for travelers. Additionally, the affordable price point compared to accommodations downtown is noted as a plus. Overall, guests appreciate the hotel's great location and convenience for both leisure and business travelers.

Breakfast

Guests of the Crowne Plaza Charleston, an IHG Hotel, are raving about the breakfast options available during their stay. Some describe it as exceptional and delicious with a wide range of good breakfast items to choose from. Others appreciate the variety but suggest there could be more options for the price. Guests particularly enjoyed the cooked-to-order breakfast and the delicious buffet, including bacon and sausage, fruit, toast, bagels and yogurt. However, some guests were disappointed in the lack of variety and quality of the breakfast offerings. Despite this, many appreciated the polite waitstaff and excellent restaurant food, including the shrimp and grits. Overall, guests agree that the breakfast at this hotel is wonderful with some hailing it as great and even complimentary.

Rooms

The guests staying at the Crowne Plaza Charleston had mixed experiences with the hotel's rooms. However, most guests had positive feedback for the cleanliness and comfort of the rooms. Some guests appreciated the spaciousness, cozy atmosphere and well-appointed rooms. Others had issues with outdated decor, uncomfortable beds and unclean rooms. Some guests had negative experiences with bugs, stains and odors in the rooms. Additionally, a few guests had trouble with unresponsive staff and malfunctioning amenities like air conditioning and hot water. However, there were still some positive comments regarding the beautiful lobby and quiet atmosphere of the rooms.

Beds

The beds at Crowne Plaza Charleston, an IHG Hotel, have received mixed reviews from guests. Despite some negative comments, most guests have reported that the beds were very comfortable and provided a good night's sleep. Some guests have reported issues with squeaky beds and uncomfortable mattresses, while others have found hair in their beds. However, the majority of guests have complimented the comfortable and well set-up beds with some describing them as soft and luxurious. While some guests have not received the room they booked, many have praised the quality of the beds provided. Overall, guests can expect a comfortable and restful sleep during their stay at Crowne Plaza Charleston.

Cleanliness

Guests have had mixed experiences with the cleanliness of Crowne Plaza Charleston, an IHG Hotel. While some have noted the rooms and hotel to be clean and well-maintained, others have reported issues including mold, stains and uncleaned surfaces. Some guests have also expressed concerns about the hotel's COVID-19 sanitation standards with reports of inconsistent mask-wearing and social distancing. However, overall, it seems that the hotel is generally clean and comfortable with friendly and accommodating staff.

Staff

If you're looking for a hotel with excellent customer service, you might want to check out Crowne Plaza Charleston. Guests raved about the friendliness and professionalism of the staff, who many described as accommodating and helpful. From Kayla at the front desk to the bartender in room service, the staff went above and beyond to make their guests feel welcome. While some guests encountered issues with certain staff members or housekeeping, these were quickly resolved by management who was eager to take care of any concerns. Plus, the hotel provided complimentary coffee and even fruit trays for special occasions! Overall, guests praised the hotel's lovely atmosphere and friendly staff, which made for a comfortable and enjoyable stay.

Parking

The Crowne Plaza Charleston, an IHG Hotel, offers convenient and easy parking for guests. With plenty of space and the option for private parking at a reasonable price, guests can feel at ease leaving their cars. The hotel even offers a free shuttle from the airport to make transportation hassle-free. However, it is important to note that the limited number of parking spaces may require some guests to carry their luggage a bit further. Despite one guest's unfortunate experience with car theft, the majority of reviews praised the hotel's parking amenities and proximity to outlets and the airport.

4 Star

If you're planning a trip to Charleston, you might want to consider staying at Crowne Plaza, an IHG Hotel. Many guests have left positive reviews, using words such as "exceptional", "superb" and "very good" to describe the hotel's services and facilities. Some guests even said that they found it to be a good value for the price they paid.

The cleanliness and charm of the hotel were also mentioned positively. Despite some guests saying that their rooms were not up to par, others thought that the hotel was descent.

The hotel's location was also appreciated by guests. It's close to the outlets and many restaurants, making it a convenient place to stay.

As expected, some guests found some aspects of their stay to be just "okay" or "passable". However, many guests mentioned the staff's attentiveness and the quality of the food as definite strong points.

Overall, Charleston's Crowne Plaza is a decent four star hotel that offers good value for the price.

Yes, Crowne Plaza Charleston, an IHG Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Crowne Plaza Charleston, an IHG Hotel.

No, Crowne Plaza Charleston, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Charleston, an IHG Hotel.

Yes, Crowne Plaza Charleston, an IHG Hotel has a gym.

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