Charlevoix Inn & Suites SureStay Collection by Best Western
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Summary of reviewsCharlevoix Inn & Suites SureStay Collection by Best Western garners praise for its strategic location, making it an ideal choice for travelers exploring Charlevoix and nearby areas like Boyne City and Petoskey. Its proximity to both Lake Michigan and Lake Charlevoix adds to the appeal, allowing guests access to beautiful lake views. The hotel's setting is peaceful yet conveniently close to downtown attractions, shopping, golfing locations, and other amenities, contributing to its strong value for money.
Guests enjoy a complementary breakfast featuring a variety of fresh options, including popular hot items like waffles and biscuits with gravy, adding a satisfying start to their day. The breakfast area is consistently clean, with friendly staff like Natalya enhancing the welcoming atmosphere. Despite some minor limitations, breakfast is a appreciated aspect of the hotel experience.
Rooms at the Charlevoix Inn & Suites are noted for their cleanliness and comfort, with many guests appreciating the spaciousness and coziness of the suites. Amenities like refrigerators and microwaves in the rooms add to guest convenience. While certain facilities may need updates, the hotel reliably provides a comfortable stay, enhanced by its friendly staff.
Overall cleanliness is a standout feature, with daily housekeeping services ensuring tidy accommodations. Staff members consistently exhibit friendliness and professionalism, contributing to guests' positive experiences. The indoor pool and hot tub facilities offer enjoyable relaxation, though occasional maintenance issues are noted. Despite mixed feedback on bed comfort, the abundance of plush pillows supports a restful night's sleep.
For pet owners, the hotel offers a warm and welcoming atmosphere with enclosed grassy areas for pets to enjoy. The staff's helpfulness complements the dog-friendly environment, rendering Charlevoix Inn & Suites a practical choice for families, pet owners, and business travelers alike seeking a straightforward, inviting stay.
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Guests enjoy a complementary breakfast featuring a variety of fresh options, including popular hot items like waffles and biscuits with gravy, adding a satisfying start to their day. The breakfast area is consistently clean, with friendly staff like Natalya enhancing the welcoming atmosphere. Despite some minor limitations, breakfast is a appreciated aspect of the hotel experience.
Rooms at the Charlevoix Inn & Suites are noted for their cleanliness and comfort, with many guests appreciating the spaciousness and coziness of the suites. Amenities like refrigerators and microwaves in the rooms add to guest convenience. While certain facilities may need updates, the hotel reliably provides a comfortable stay, enhanced by its friendly staff.
Overall cleanliness is a standout feature, with daily housekeeping services ensuring tidy accommodations. Staff members consistently exhibit friendliness and professionalism, contributing to guests' positive experiences. The indoor pool and hot tub facilities offer enjoyable relaxation, though occasional maintenance issues are noted. Despite mixed feedback on bed comfort, the abundance of plush pillows supports a restful night's sleep.
For pet owners, the hotel offers a warm and welcoming atmosphere with enclosed grassy areas for pets to enjoy. The staff's helpfulness complements the dog-friendly environment, rendering Charlevoix Inn & Suites a practical choice for families, pet owners, and business travelers alike seeking a straightforward, inviting stay.
Dog Friendly Hotel
This hotel welcomes both dogs and cats and provides treats. There is also a courtyard with a pet station behind the property, making it a convenient choice for pet owners.
Hotel with Swimming Pool
Charlevoix Inn & Suites SureStay Collection by Best Western offers both indoor and outdoor pool options. Guests appreciate the friendly staff and clean, comfortable rooms.
Indoor Pool
Hotel with Parking
This hotel provides free parking for guests. It is located minutes away from Lake Charlevoix and Lake Michigan.
3-Star Hotel
This hotel offers free breakfast, free WiFi, and free parking. It also features an indoor pool and hot tub. Guests appreciate the helpful staff, and its location provides easy access to nearby attractions.
Hotel with Indoor Pool
The Charlevoix Inn & Suites includes an indoor pool, offering guests a convenient option for swimming and relaxation regardless of the weather. It provides a reliable and comfortable stay.
Hotel near Golf Courses
Hotel for Honeymoon
Business Hotel
Guest Reviews
Charlevoix Inn & Suites SureStay Collection by Best Western is celebrated for its strategic and convenient location, making it an ideal choice for travelers visiting Charlevoix. Positioned close to downtown, guests appreciate the ease of access to the town's main attractions and amenities while enjoying a peaceful setting away from the bustling center. The hotel is also favorably situated for exploring nearby areas such as Boyne City and Petoskey, with many reviews highlighting its proximity to both Lake Michigan and Lake Charlevoix.
Visitors frequently mention the convenience of having a restaurant and gas station nearby, as well as the hotel’s nearness to shopping and golfing locations. The property's value for money is commended, especially given its location benefits. Guests report satisfactory experiences with clean and comfortable accommodations, and friendly, attentive staff further enhance the appeal of staying here.
Though the immediate vicinity offers limited walking options, the short drives to scenic spots and local attractions make it a practical base for both leisure and work travel. Whether for a marathon race, quiet getaway, or business trip, this hotel offers a dependable choice with the added charm of beautiful lake views.
Charlevoix Inn & Suites SureStay Collection by Best Western offers a complementary breakfast that guests generally appreciate for its variety and freshness. Travelers have noted the selection includes hot breakfast items such as waffles and biscuits with gravy, which were especially popular. Many praise the presence of breakfast sandwiches as a convenient option, even though they sometimes require microwaving. The coffee consistently receives positive feedback for being fresh and tasty, contributing to a satisfying start to the day.
The breakfast area is frequently described as clean, with staff members earning commendations for their friendliness and helpfulness. Natalya, often mentioned by name, contributes to the welcoming atmosphere with her cheerful demeanor. The buffet offers a range of offerings, including Belgium waffles, pancakes, breakfast burritos, and Bob Evans sandwiches, ensuring there are plenty of choices available.
While the breakfast generally meets guests' expectations, some reviews express disappointment over certain aspects, such as the lack of gluten-free options or variability in the selection. Nonetheless, the breakfast experience is often highlighted as one of the pleasant aspects of staying at the hotel, complemented by an accommodating service that starts early in the morning for guests who need to head out before the official breakfast time.
Charlevoix Inn & Suites SureStay Collection by Best Western offers a mix of experiences in its room accommodations, with many positive aspects highlighted by guests. The rooms are consistently noted for being clean and comfortable, with several guests appreciating the spaciousness of the suites. Cleanliness is a recurring theme, as many visitors mention the cleanliness of both the rooms and the pool area. The presence of amenities such as a refrigerator and microwave in the rooms is appreciated, contributing to the convenience of the stay.
Guests often find the rooms to be cozy, with pleasant design features, although room sizes vary and some rooms are described as a bit small or tight. Beds generally receive positive feedback for comfort, though there are mixed opinions on the pillows. The hotel is described as affordable and located within walking distance to downtown Charlevoix, making it a convenient choice for visitors.
While the facilities are mentioned as needing some updates, the overall sentiment is that the accommodation provides a comfortable and clean environment for a brief stay, particularly for those attending events nearby or looking for a quiet family hotel experience. Friendly staff and a good location add to the appeal of the hotel, making it a pleasant and practical option for travelers.
Charlevoix Inn & Suites SureStay Collection by Best Western receives mixed reviews concerning its beds, although most guests highlight the positives. Many visitors find the beds to be very comfortable, often described as super comfy, with a particular emphasis on the abundance of cushy pillows contributing to a restful night's sleep. Several reviews specifically note the cleanliness of the bedding, though a few mention a strong smell of bleach. While some guests encountered hard or unsatisfactory mattresses, others enjoyed the comfort of the Serta mattresses, particularly appreciating the quiet atmosphere complementing their rest. This suggests that although experiences may vary, many guests appreciate the overall comfort and cleanliness offered in the sleeping arrangements.
Charlevoix Inn & Suites SureStay Collection by Best Western offers travelers a comfortable and welcoming stay, particularly noted for its cleanliness and friendly staff. The rooms are often highlighted as being clean with comfortable beds, providing a cozy atmosphere for guests. The staff consistently receive praise for their friendliness and helpfulness, contributing to a pleasant and accommodating experience.
While some areas of the hotel, such as the hot tub and pool, have received mixed reviews, the overall cleanliness of the property meets guest expectations, with daily housekeeping services ensuring that rooms maintain a tidy appearance. Guests also appreciate the location's convenience, especially its proximity to the lake and the peacefulness provided by being slightly out of town.
The hotel offers a variety of breakfast options, enhancing the overall guest experience. Additionally, pet-friendly policies make it an appealing choice for pet owners. While the decor and certain features of the hotel may feel outdated to some, the combination of cleanliness, comfort, and a dedicated staff makes Charlevoix Inn & Suites a recommended choice for travelers seeking a straightforward and inviting stay.
The Charlevoix Inn & Suites SureStay Collection by Best Western boasts an overwhelmingly positive reputation when it comes to its staff, noted for their friendly and accommodating nature. Guests frequently describe the team as helpful, efficient, and eager to assist, which includes providing excellent customer service and helping with various inquiries. The front desk personnel, in particular, receive high praise for their friendly demeanor and readiness to assist with check-ins and any issues that arise. Guests express appreciation for individuals like Natalya, Kendyl, Amanda, Jesse, and Joslyn, who go above and beyond to ensure a pleasant stay. Overall, the hotel staff's warmth and professionalism contribute significantly to the positive experience of staying at this establishment, leaving guests satisfied and likely to return.
Charlevoix Inn & Suites offers a mixed experience when it comes to its indoor pool and hot tub facilities. Many guests appreciated the convenience of the 24-hour access, which allows for a relaxing dip after a long day. The pool and hot tub are often described as clean, enjoyable, and nicely maintained, contributing positively to the overall hotel stay. For those who appreciate a warm swim or soaking in a jacuzzi, these facilities generally met expectations. Despite positive remarks, some guests noted concerns about cleanliness, with mentions of algae and bugs in certain areas, indicating occasional maintenance lapses. However, the friendly staff is attentive to keeping the environment managed, and many guests found the pool to be a significant draw during their visit.
Charlevoix Inn & Suites SureStay Collection by Best Western offers a delightful experience for travelers with pets. The hotel's dog-friendly atmosphere is evident as pets are greeted warmly, making them feel like true guests. It features spacious, enclosed grassy areas and a charming garden out back, ideal for dogs to play and explore, while owners can enjoy the scenic views of the lake. Situated conveniently close to town, the hotel provides a clean and comfortable stay at a reasonable price. Guests appreciate the welcoming atmosphere that caters to both families and pets. The staff is noted for their helpfulness and friendliness, enhancing the overall experience. A nice breakfast further complements the stay, although some rooms could benefit from updates and occasional pet-related cleanliness issues. Overall, Charlevoix Inn & Suites is an accommodating choice for travelers seeking a pet-friendly environment.
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Location
Visitors frequently mention the convenience of having a restaurant and gas station nearby, as well as the hotel’s nearness to shopping and golfing locations. The property's value for money is commended, especially given its location benefits. Guests report satisfactory experiences with clean and comfortable accommodations, and friendly, attentive staff further enhance the appeal of staying here.
Though the immediate vicinity offers limited walking options, the short drives to scenic spots and local attractions make it a practical base for both leisure and work travel. Whether for a marathon race, quiet getaway, or business trip, this hotel offers a dependable choice with the added charm of beautiful lake views.
Breakfast
The breakfast area is frequently described as clean, with staff members earning commendations for their friendliness and helpfulness. Natalya, often mentioned by name, contributes to the welcoming atmosphere with her cheerful demeanor. The buffet offers a range of offerings, including Belgium waffles, pancakes, breakfast burritos, and Bob Evans sandwiches, ensuring there are plenty of choices available.
While the breakfast generally meets guests' expectations, some reviews express disappointment over certain aspects, such as the lack of gluten-free options or variability in the selection. Nonetheless, the breakfast experience is often highlighted as one of the pleasant aspects of staying at the hotel, complemented by an accommodating service that starts early in the morning for guests who need to head out before the official breakfast time.
Rooms
Guests often find the rooms to be cozy, with pleasant design features, although room sizes vary and some rooms are described as a bit small or tight. Beds generally receive positive feedback for comfort, though there are mixed opinions on the pillows. The hotel is described as affordable and located within walking distance to downtown Charlevoix, making it a convenient choice for visitors.
While the facilities are mentioned as needing some updates, the overall sentiment is that the accommodation provides a comfortable and clean environment for a brief stay, particularly for those attending events nearby or looking for a quiet family hotel experience. Friendly staff and a good location add to the appeal of the hotel, making it a pleasant and practical option for travelers.
Beds
Cleanliness
While some areas of the hotel, such as the hot tub and pool, have received mixed reviews, the overall cleanliness of the property meets guest expectations, with daily housekeeping services ensuring that rooms maintain a tidy appearance. Guests also appreciate the location's convenience, especially its proximity to the lake and the peacefulness provided by being slightly out of town.
The hotel offers a variety of breakfast options, enhancing the overall guest experience. Additionally, pet-friendly policies make it an appealing choice for pet owners. While the decor and certain features of the hotel may feel outdated to some, the combination of cleanliness, comfort, and a dedicated staff makes Charlevoix Inn & Suites a recommended choice for travelers seeking a straightforward and inviting stay.
Staff
Pool
Dog Friendly
Yes, Charlevoix Inn & Suites SureStay Collection by Best Western has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Charlevoix Inn & Suites SureStay Collection by Best Western.
Yes, Charlevoix Inn & Suites SureStay Collection by Best Western welcomes dogs.
Yes, parking facilities are available at Charlevoix Inn & Suites SureStay Collection by Best Western.
No, Charlevoix Inn & Suites SureStay Collection by Best Western doesn't have a gym.
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