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Summary of reviewsAloft Charlotte City Center is celebrated for its prime location in the heart of downtown Charlotte, making it a favored choice for both leisure and business travelers. Its proximity to the Spectrum Center and a variety of dining, bar, and shopping options creates an ideal setting for exploring the city's vibrant atmosphere. Public transportation is easily accessible, and the nearby CTC bus station provides excellent connectivity, while views of the city skyline enhance the urban experience.
The breakfast offerings receive mixed feedback; however, the engaging hospitality of the breakfast staff adds a positive touch. While not complimentary, the breakfast menu's selection of sandwiches, oatmeal, and pastries is complemented by nearby alternatives like Starbucks and Panera. The convenience of the hotel's location helps mitigate concerns about the breakfast experience.
Accommodations at Aloft are highlighted for their modern and clean design, offering plush beds and inviting city views. Rooms are described as comfortable, often with appealing layouts and well-received bathroom amenities, including walk-in showers. Despite occasional mentions of smaller room sizes or maintenance issues, the overall cleanliness and amenities contribute to a satisfying stay.
The hotel's commitment to cleanliness garners varying feedback, yet many appreciate the tidy environment and comfortable accommodations. While some note areas for improvement, such as occasional maintenance lapses, the consistently friendly staff and convenient location maintain the hotel's appeal.
Aloft's staff receive widespread acclaim for their warmth and attentiveness, enhancing the guest experience significantly. This personable approach is evident in various personnel, from front desk agents to valet attendants, creating a welcoming atmosphere. Valet parking is well-regarded for its ease and convenience, despite some ambiguity over parking fees—a common point of contention for guests.
The hotel's beds are a standout feature, often praised for their superlative comfort and supportive quality. This aspect, along with the clean and spacious room options, solidifies Aloft's reputation for providing a restful stay.
For business travelers, the hotel's strategic location and friendly service are advantageous, with flexible check-out times accommodating business needs. While some aspects could be refined for business guests, Aloft remains a strong option due to its accessible location and service excellence. Overall, Aloft Charlotte City Center offers a vibrant, comfortable, and hospitable experience for visitors eager to enjoy the best of Charlotte. Show more
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Hotel Taking Steps Towards Sustainability
Aloft Hotels, a Marriott brand, incorporates eco-friendly design and practices in its properties.
Dog Friendly Hotel
This hotel is pet-friendly and offers a stylish, urban experience. Its central location provides easy access to pet-friendly areas and attractions in the city center.
Hotel near Nightlife Spots
Aloft Charlotte City Center is a stylish and modern hotel with a vibrant atmosphere. Its central location provides convenient access to the city's nightlife, bars, and clubs.
Business Hotel
This hotel is near the Mecklenburg County Courthouse and provides a modern, tech-forward environment suitable for business travelers.
Accessible Hotel
The hotel has 14 accessible rooms. Features include mobility accessible doors with at least 32” of clear door width, roll-in showers, portable communications kits containing visual alarms and notification devices and televisions with closed captioning.
Hotel for Honeymoon
Hotel with Parking
Room Types
Aloft, Guest room, 1 KingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 1 bed.
Aloft, Guest room, 2 QueenFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 2 beds.
Aloft, Larger Guest room, 1 King, EpiCentre viewFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 1 bed.
Aloft, Guest room, 2 Queen, EpiCentre viewOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit offers 2 beds.
Aloft, Suite, 1 KingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a carpeted floor as well as city views. The unit has 1 bed.
King Room with Roll-in Shower - Mobility AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 1 bed.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 2 beds.
Guest Reviews
7.8
Good
Location
Aloft Charlotte City Center stands out for its prime location in the heart of downtown Charlotte, making it an ideal choice for both leisure and business travelers. Nestled near the Spectrum Center, this hotel is super convenient for attending events or soaking in the vibrant atmosphere of the city. The surrounding area is bustling with a wide array of dining options, bars, and shopping, all within easy walking distance. Guests appreciate being able to effortlessly explore the attractions nearby, such as the Nascar Museum and various theaters.
The hotel boasts excellent accessibility to public transportation, with the CTC bus station nearby, and it's just a short drive from the airport. The central location helps visitors minimize travel time and maximize their enjoyment in the city, turning Uber rides into affordable jaunts under $7. The views from the hotel, showing off Charlotte's stunning skyline, only add to the appeal of this urban stay. Additionally, the property is well-maintained, clean, and modern, creating a comfortable environment enhanced by friendly and helpful staff. Despite occasional noise from nearby nightlife, the overall convenience and excitement of its surroundings make Aloft Charlotte City Center a fantastic choice for anyone looking to experience all the city's offerings firsthand.
Breakfast
The breakfast experience at Aloft Charlotte City Center offers a mixed bag of reactions from guests. While some found the limited options surprising, others appreciated the effort of the staff, with kind interactions from the breakfast team enhancing their morning experience. The offerings include sandwiches, oatmeal, burgers, and pastries, alongside free coffee, though some guests were left wishing for more variety, such as pancakes or waffles. It's worth noting that breakfast isn't complimentary, which took some by surprise, and the explanation around meal options could be clearer. Despite the limited selection, the hotel's location provides convenient alternatives like Starbucks and Panera nearby. The hotel's location also brings a plus, although the added cost for parking could be a downside for some visitors. Overall, the breakfast may not be the highlight of the stay, but it does come with certain conveniences and thoughtful service.
Rooms
A stay at Aloft Charlotte City Center offers guests modern, comfortable accommodations with stunning city views. The rooms, described as clean and featuring plush, comfortable beds, provide a cozy retreat amidst the vibrant city setting. Many guests speak highly of the spaciousness and layout, noting that the design lends an apartment-like feel. The bathrooms, with walk-in showers that receive particular praise, are deemed a highlight, and thoughtful extras like chamomile tea add to the hospitality experience.
Despite a few comments about smaller room sizes and occasional issues with maintenance, the overall cleanliness and convenience overshadowed these concerns. Located in an ideal spot close to the Spectrum Center, guests appreciate the ease of access to local dining and entertainment, making the location a top draw. The lobby extends the modern vibe with added surprises like a game and viewing room, complementing the contemporary design theme found throughout the property. The combination of room comfort, city proximity, and friendly staff creates an appealing stay at this city center hotel.
Beds
Aloft Charlotte City Center promises a delightful sleep experience for its guests, consistently receiving rave reviews about its beds. The hotel is frequently applauded for offering exceedingly comfortable beds that stand out due to their exceptional coziness. Guests have repeatedly emphasized the super comfort of the beds, often highlighting the supportive pillows that accompany them. The comfort of the beds even encourages extended stays for some visitors. In addition to the sleep quality, the beds come with clean linens, making the sleeping environment pristine. With spacious options like king-sized beds, Aloft Charlotte City Center ensures that its guests have a restful and luxurious experience, reinforcing the hotel's overall reputation for comfort.
Cleanliness
Aloft Charlotte City Center has garnered mixed feedback from its guests, particularly in terms of cleanliness. On the positive side, many visitors highlight the hotel's clean environment, praising the rooms for their tidiness and modern appearance. Guests often mention the cleanliness of the rooms and the comfort of the beds, with some pointing out the very clean and well-kept nature of both the rooms and the property. The location also receives favorable mentions for its convenience, with everything being within walking distance, adding to the overall pleasant experience.
Friendly and helpful staff further enhance the stay, contributing to a welcoming atmosphere. However, some reviews bring attention to areas needing improvement. There are occasional reports of inadequate cleaning in specific rooms, with mentions of dirty carpets, leftover items from previous guests, and stains in common areas like the lobby and hallways. Additionally, some guests encountered issues such as noisy environments, problems with A/C units, and limited availability of hot water at times. Despite these concerns, many guests found their overall experience satisfactory and expressed willingness to stay again, noting the positive aspects and potential for an enjoyable visit.
Staff
Nestled in the heart of downtown Charlotte, Aloft Charlotte City Center boasts a welcoming atmosphere primarily due to its exceptional staff. Consistently praised for their friendliness and attentiveness, the team at Aloft creates a warm and inviting stay for their guests. Whether interacting with front desk agents or mingling with the bartender, guest experiences highlight the personable and accommodating nature of the staff, who appear eager to assist with any requests or queries.
Valet services have been noted for their efficiency, making the parking experience smooth and hassle-free. The front desk team, often complimented for their patience and informative approach, guides guests effortlessly through the check-in process. The hotel’s customer service receives accolades for consistently delivering helpful and efficient service, underpinning the ambiance of the venue with genuine smiles and upbeat vibes.
Overall, the hotel’s staff contribute significantly to the positive experience, complementing the property’s prime location within Charlotte’s bustling city center. The dedication of Aloft’s employees ensures that the establishment remains a top choice for travelers seeking both excellent service and convenience.
Parking
Parking at Aloft Charlotte City Center offers a mix of experiences for guests, with some finding it easy and others facing challenges. Valet parking receives positive feedback for being easy and convenient, with friendly and professional attendants enhancing the experience. Once figured out, self-parking is described as simple and straightforward. The hotel's proximity to a public parking garage allows guests the convenience of staying parked even after checkout, which many find beneficial.
However, several guests express frustration over unclear parking instructions and the lack of upfront information about parking fees. The cost of parking, which is not included with the stay and can add up to $30 a day, is a common point of contention. Some found the initial navigation of the parking garage confusing and were caught unaware by additional charges. Despite these concerns, the convenience of being close to venues like the Spectrum Center contributes to an overall positive experience for those attending events. Balancing the ease of access with potential extra costs is recommended for future visitors.
Business
Aloft Charlotte City Center offers a convenient setting for business travelers, situated in a prime location that is easy to find. The hotel's clean rooms and friendly, prompt staff contribute positively to the stay experience. Additionally, the noon check-out time is a beneficial amenity for guests with business commitments, allowing for flexibility in departure schedules. While some aspects may require clearer direction for business travelers, the hotel's strategic position and service quality make it an appealing choice for those visiting Charlotte for work.
No, Aloft Charlotte City Center doesn't have any pool.
No, a spa isn't available at Aloft Charlotte City Center.
Yes, Aloft Charlotte City Center welcomes dogs.
Yes, parking facilities are available at Aloft Charlotte City Center.
No, Aloft Charlotte City Center doesn't have a gym.