Quality Inn & Suites University Area

Charlotte 35.27988200, -80.79155200 , 5301 Equipment Drive  (Show on Map)
5.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuality Inn & Suites University Area garners a range of opinions, yet positive reviews predominantly portray it as a convenient and comfortable choice for many guests. The strategic location close to major highways, downtown, and dining options is appreciated by travelers looking for accessibility to events, the racetrack, and other key venues. Despite some concerns regarding the neighborhood's ambiance, visitors find the hotel clean with updated amenities, satisfying their need for ease and practicality.

Breakfast at the hotel receives commendation for exceeding expectations, with highlights including hot and ample selections such as scrambled eggs, fruit, cereals, and waffles. Guests perceive the free breakfast as a genuine bonus, though there's room for improvement in terms of variety and timely replenishment.

The hotel rooms are notable for their spaciousness and recent renovations, offering a modern, clean environment complemented by comfortable beds and tidy accommodations. The property's affordability further enhances its appeal for budget-conscious travelers seeking basic comforts and a decent night's sleep after nearby events. Nonetheless, some guests reported cleanliness issues like unpleasant odors and outdated fixtures, signaling the need for attention in these areas.

Guest reviews reveal mixed feedback on cleanliness, with many praising the orderly and clean rooms, supported by professional housekeeping staff. However, negative instances such as stained linens and moldy showers highlight inconsistencies that could detract from the overall stay experience.

Interactions with the hotel staff are generally positive, with guests appreciating their friendliness, helpfulness, and professionalism, particularly at the front desk. Specific individuals, like Neil Patel, are highlighted for exceptional service. While some unfavorable experiences were reported, the majority of guests left with positive impressions of the staff's hospitality.

Finally, the beds at Quality Inn & Suites University Area are commonly praised for comfort, contributing to a restful and peaceful stay. Despite occasional concerns over bed cleanliness and comfort, the consensus among reviews suggests that most travelers found the bedding to be a satisfying part of their experience.

Overall, Quality Inn & Suites University Area is recognized for providing comfortable accommodations and attentive service, positioned conveniently for travelers prioritizing accessibility and value. Areas for improvement remain, yet many guests appreciate the hotel's service quality during their stay.
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Hotel with Free Wi-Fi
This hotel near the University area provides free Wi-Fi. Guests can enjoy affordable accommodations with internet access.

Hotel with Parking
This hotel provides free parking for its guests, contributing to a hassle-free and budget-friendly stay.

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
King Room - Non-Smoking This double room features a tea and coffee maker and a TV. The unit has 1 bed.

Queen Room with Two Queen Beds - Non-Smoking The family room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit offers 2 beds.

King Room - Accessible/Non-Smoking This double room provides a tea and coffee maker and a TV. The unit offers 2 beds.

King Suite with Living room - Non Smoking/Exterior Corridor/Pet Friendly This suite features a tea and coffee maker and a TV.

Guest Reviews
5.9
Rated
Location
The Quality Inn & Suites University Area receives mixed reviews for its location. On the positive side, guests appreciate its proximity to major highways like I-85, making it convenient for travelers heading to events or popular destinations. It's particularly noted for being close to downtown and several restaurants, making it easy to access dining options. The hotel is also praised for its convenience to the racetrack and other key venues, offering a strategic base for visitors with specific plans.

However, some guests express concerns about the neighborhood, describing it as sketchy or unsafe, with issues like homelessness noted in the vicinity. Despite these concerns, the location remains functional for those who prioritize accessibility over neighborhood ambiance. The hotel itself is reportedly clean with mostly updated amenities, which may appease travelers focused on access and convenience.

Breakfast
The breakfast experience at Quality Inn & Suites University Area receives mixed reviews from guests. On the positive side, several guests were pleased with the breakfast, describing it as great and better than expected. The inclusion of hot and ample offerings such as scrambled eggs, fruit, cereals, and waffles was a highlight for some, adding a nice touch to their stay. The free breakfast was noted as a true bonus, with some guests appreciating the quality, which exceeded their expectations for a continental breakfast.

However, other guests expressed disappointment, citing limited and basic options and instances where food was not replenished promptly, leading to empty selections and poor choices. The timing of the breakfast service also seemed to be a concern, with some guests noting a delayed start. Overall, while there are instances of satisfaction with the breakfast, the hotel could benefit from addressing areas for improvement in variety and availability to enhance the overall guest experience.

Rooms
Quality Inn & Suites University Area offers a mixed experience when it comes to its hotel rooms, showcasing both strengths and areas for improvement. On the positive side, many guests have noted that the rooms are spacious and recently renovated, making them feel modern and up-to-date. The hotel has managed to provide a clean environment for some visitors, with mentions of clean linens, comfortable beds, and tidy accommodations. Several guests also found the rooms to be reasonably quiet and sufficient for an overnight stay, with ample space and a decent provision of towels.

For those seeking affordability, the hotel generally delivers good value for the price, especially if one is looking for basic comforts, such as clean rooms and a satisfactory night's sleep. The convenience factor is highlighted by guests who simply needed a decent place to unwind after attending events or concerts nearby.

However, the property also faces criticism, with reports of cleanliness issues, unpleasant odors, and safety concerns. Some guests encountered problems such as moldy ceilings, broken fixtures, and rooms with lingering smoke smells, which detract from the overall experience. Bugs and outdated aspects, particularly in bathroom areas, have also been pointed out as problematic by several patrons.

Overall, Quality Inn & Suites University Area provides comfortable and renovated rooms for budget-conscious travelers, though it still requires attention in certain areas to ensure a consistently pleasant stay for all guests.

Beds
The bed experience at Quality Inn & Suites University Area appears to offer a mix of opinions, with the majority leaning towards positive feedback. Many guests frequently highlighted the comfort of the beds, describing them as clean and providing a good night's rest. The phrase "comfortable" surfaces repeatedly in guest reviews, suggesting that plenty of visitors found the mattresses supportive and relaxing. Some guests even used superlative terms like "super comfortable" to describe their sleeping experience. Additionally, the quietness of the rooms contributed to an overall peaceful environment, enhancing the comfort of the beds.

However, it's worth noting that a minority of guests raised concerns about bed comfort and cleanliness. Some mentioned issues such as lumpy mattresses, stains on bedding, and insufficient cleanliness of the sheets before check-in. These negative comments point to occasional inconsistencies in bed satisfaction, with a few guests experiencing discomfort or dissatisfaction. Despite these concerns, the general consensus from the reviews indicates that most travelers found the beds at Quality Inn & Suites University Area to be a pleasant aspect of their stay.

Cleanliness
Quality Inn & Suites University Area has received mixed feedback regarding its cleanliness. On the positive side, many guests have noted that the rooms were clean, with comments specifically highlighting the recent renovations and updates that seem to enhance the overall experience. The property itself has been described as both clean and orderly, with some mentioning that it was surprisingly very clean. The professionalism of the housekeepers also received a nod of approval from guests.

However, there are several mentions of less favorable experiences. Some guests encountered issues such as stained and dirty linens, questionable stains on sheets, and dead bugs on the floor. The facility’s age may show through outdated items and a need for significant upgrades and remodeling. Additional remarks included discomfort due to a moldy shower and dirty blankets. Overall, while many found their accommodations satisfactory in terms of cleanliness, others encountered issues that detracted from their stay at this location.

Staff
While the experiences with the staff at Quality Inn & Suites University Area seem to vary, there are noteworthy mentions of positive interactions. Many guests found the staff to be friendly, accommodating, and helpful, with the front desk garnering particular praise for being welcoming and courteous. There were standout individuals, such as a morning clerk who was noted for being polite, professional, and incredibly helpful, contributing positively to the guests' stay. Neil Patel, part of the team, was highlighted for his exceptional service and attentiveness to guests' questions.

Despite these positive notes, some guests encountered less favorable interactions, describing their experiences as unfriendly, unhelpful, or even hostile. However, the prevailing sentiment in the reviews leans towards a generally friendly and helpful staff, indicating that many guests left with positive impressions of their interactions during their stay.


No, Quality Inn & Suites University Area doesn't have any pool.

No, a spa isn't available at Quality Inn & Suites University Area.

Yes, Quality Inn & Suites University Area welcomes dogs.

Yes, parking facilities are available at Quality Inn & Suites University Area.

Yes, Quality Inn & Suites University Area has a gym.

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