Chattanooga, 6700 Ringgold Road, Building A34.987492,-85.200307(Show on Map)
5.7
Rated
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Quality Inn & Suites Chattanooga-East Ridge attracts guests with its convenient location, just off the highway and close to I-75, making it an accessible choice for travelers. The hotel is strategically near various attractions and a short drive from key entertainment options, with plenty of restaurants and stores nearby. Guests appreciate the overall value of staying at this hotel, given its advantageous location and reasonable pricing.
While breakfast experiences vary, many guests enjoy the inclusion of a hot breakfast with popular items like waffles and coffee, served in a spacious lobby. However, some guests desire more variety, noting a basic selection with limited options in terms of protein. Despite this mixed feedback, breakfast does have its highlights and provides a satisfactory start for many visitors' days.
The rooms at the hotel offer a generally comfortable stay, with many guests praising the soft yet firm beds that promise restful sleep. Rooms are noted for their spaciousness and some even feature additional seating, enhancing relaxation. While there are some maintenance and cleanliness issues reported—such as the need for updates and cleanliness concerns—most guests find their accommodations clean and comfortable. The potential for improvement with proper updates is often noted.
Cleanliness is a mixed aspect, with certain areas receiving criticism for unclean conditions, such as dirty elevators and carpets. Despite these reports, some guests do find clean rooms with a generally pleasant smell. Continued attention to detail in this area could enhance the overall guest experience.
The staff at Quality Inn & Suites are frequently praised for their exceptional service, with notable friendliness and professionalism. AJ, overseeing check-ins, and the night manager receive specific mentions for their helpful and welcoming nature. The pet-friendly environment is also appreciated by guests. Despite occasional lapses in assisting with local transport queries, the staff's dedication is evident and contributes positively to the warm and welcoming atmosphere of the hotel.
In summary, Quality Inn & Suites Chattanooga-East Ridge offers a comfortable stay with an excellent location and commendable staff service. While improvements in maintenance and cleanliness could enhance the experience further, the hotel's positive aspects, such as comfortable beds and convenient amenities, make it a viable option for travelers seeking value and convenience.
Categories
Rooms with Jacuzzi / Hot-Tub
Honeymoon
Dog Friendly
Pool
Outdoor Pool
Business
Gym
Outdoor Pool
Room Types
King Room with Tub - Disability Access/Non SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
King Suite with Sofa Bed - Non SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 2 beds.
1 Bedroom King Suite with Jacuzzi/Sofa Bed - Non SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit has 1 bed.
King Room - Non Smoking/Interior CorridorThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Queen Room with Two Queen Beds - Wheelchair Accessible/Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a TV with cable channels. The unit has 2 beds.
Guest Reviews
5.7
Rated
Review Summaries
Location
Quality Inn & Suites Chattanooga-East Ridge is praised for its prime, convenient location. Nestled right off the highway and close to I-75, it offers effortless accessibility for travelers. The hotel is strategically positioned near various attractions, just under a 20-minute drive away, providing guests with plenty of entertainment options. The vicinity is abundant with restaurants and stores, making it ideal for those looking to explore local dining and shopping. The area is described as quiet and not problematic, contributing to a pleasant stay. Guests appreciate the combination of its advantageous location and reasonable pricing, highlighting the overall value of staying at this hotel.
Breakfast
At the Quality Inn & Suites Chattanooga-East Ridge, guests have shared mixed experiences about the hotel's breakfast offerings. While some found the breakfast to be good or even excellent, others expressed a need for improvement in terms of variety and quality. Positive remarks highlight the inclusion of a hot breakfast, with options like waffles and coffee being particularly popular. Some guests appreciated the spacious lobby where breakfast is served, enhancing the overall dining experience.
However, several reviews mention the lack of choices, with a basic selection that includes cereal, muffins, yogurt, and bad pastries. Breakfast was described as minimal and needing more options, especially in terms of protein, with some noting the absence of meat. The serving area itself was considered run down by some visitors, leading a few to seek alternative breakfast options elsewhere.
Overall, the breakfast at this hotel offers some enjoyable aspects, but it might not satisfy those looking for a more extensive selection.
Rooms
Quality Inn & Suites Chattanooga-East Ridge offers an overall comfortable stay with several highlights that guests appreciate. Despite some noted issues with maintenance, such as the need for updates and occasional cleanliness concerns, many guests found their rooms to be clean and comfortable. The beds receive frequent praise for their comfort, described as soft yet firm, promising a restful night's sleep. Guests appreciated the spacious rooms, some equipped with tables and chairs, providing ample space for relaxation. The hotel staff is often praised for their excellent service, contributing positively to the overall experience. While some guests reported occasional issues like a musty smell or outdated features, most agree that the bed's comfort and the room's general cleanliness made their stay pleasant. Guests should be mindful of ongoing construction, which may impact certain aspects of the visit, but many reviews highlight the potential of the hotel with proper updates and attention to detail.
Beds
Visitors to Quality Inn & Suites Chattanooga-East Ridge often express their satisfaction with the comfort of the beds. Many reviews highlight the beds as being comfortable, with descriptions ranging from soft yet firm to great, suggesting a good night's sleep is likely. Guests appreciate the combination of cozy bedding with the cleanliness of the rooms, enhancing their overall experience. While a few comments mention beds being too high or uncomfortable, the general consensus leans towards comfort. Additionally, the availability of amenities such as a coffee maker in the rooms adds to the convenience factor. Despite occasional mentions of outdated furniture and room accessories, the efficient and friendly staff help create a welcoming atmosphere that complements the comfortable accommodations.
Cleanliness
Reviewers of the Quality Inn & Suites Chattanooga-East Ridge commented mostly on cleanliness issues throughout the property. While there were some remarks about tidy rooms and a generally clean smell in certain areas, these were overshadowed by frequent reports of unclean conditions. Guests noted issues such as dirty elevators, carpets, and bathrooms, with some experiencing mold and bad smells in the hallways and rooms. Specific complaints highlighted issues like hairs in the beds, leaking bathroom faucets, and stained or old sheets. Some guests also reported a pervasive smell of mildew and, in certain instances, marijuana throughout the building. Despite some instances of comfort with clean beds, the overall sentiment indicated a need for improved attention to cleanliness across the facility.
Staff
At Quality Inn & Suites Chattanooga-East Ridge, the staff garners positive attention for their exceptional service. AJ, who oversees check-ins, is noted for his kindness and personable approach, contributing to an easy and smooth check-in process. Guests frequently highlight the friendly and attentive demeanor of the staff, describing them as excellent and professional. The night manager is especially praised for his kindness and helpful nature, ensuring guests feel welcomed during their stay. Pet owners appreciate the pet-friendly environment, further enhancing the warm atmosphere of the hotel.
While the overall impression is positive, there were isolated experiences where assistance with local transport queries was not as helpful as expected. Despite some areas needing updates, the commitment to cleanliness is evident, with guests consistently finding their rooms clean upon arrival. The dedication to hospitality shines through as the staff readily accommodates last-minute reservations. Overall, Quality Inn & Suites Chattanooga-East Ridge boasts a welcoming environment, largely attributed to its engaging and supportive staff.
FAQ
Yes, Quality Inn & Suites Chattanooga-East Ridge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites Chattanooga-East Ridge.
Yes, Quality Inn & Suites Chattanooga-East Ridge welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites Chattanooga-East Ridge.
Yes, Quality Inn & Suites Chattanooga-East Ridge has a gym.
