4-Star HotelSummary of reviews related to the '4 Star' categoryPena Park Hotel delivers a solid four-star experience with good quality services and amenities that many guests found satisfactory. The hotel's location is particularly praised, adding significant value to the stay. Cleanliness and neatness are consistently highlighted, ensuring a comfortable environment for travelers.
Several visitors commended the hotel's wide range of services, including its gym, spa and outdoor pool serving until midnight, which stand out as notable features. The minimalist and cozy atmosphere also added to the appeal for those seeking a relaxing getaway. Moreover, the hotel’s accommodation of guests' specific room location requests showcased a commitment to personalized service.
However, opinions on breakfast quality varied. While some considered it better than offerings at certain five-star hotels, others felt the breakfast buffet was too small and not up to the four-star standard. The pricing at the restaurant also appeared steep compared to local options and other four-star establishments.
There were some criticisms regarding service, especially in the bar and pool areas and a few guests experienced issues that they felt should not occur at a hotel of this level. Despite these drawbacks, the overall sentiment remains positive with many guests affirming that the hotel lives up to, if not exceeds, its four-star rating.
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