Hotel du Vin Cheltenham

Cheltenham 51.89828000, -2.08270400 , Parabola Road (Show on Map)
8.0
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel du Vin Cheltenham is highly praised for its exceptional location, making it an excellent choice for visitors to the area. Its central position offers easy walking access to Cheltenham's shops, bars and restaurants, while maintaining a peaceful retreat on a quiet road. The proximity to popular districts and availability of parking further enhances its convenience.

Guests frequently commend the hotel for its comfortable and beautifully decorated rooms. The accommodations are often described as spacious, clean and featuring luxurious bathtubs and comfortable beds. While some reviewers pointed out issues such as confusing layouts and occasional maintenance concerns, the overall impression is of a cozy and elegant atmosphere.

The breakfast at the hotel is generally well-received with many guests appreciating the delicious, well-cooked offerings and good variety, including gluten-free options. However, some noted the need for fresher ingredients and faster service. Similarly, dinner receives positive feedback for its quality and extensive wine list, though service speed and the atmosphere of the dining areas could use improvement.

The hotel staff consistently receive high praise for their professionalism, friendliness and attentiveness. Guests often highlight the efficient reception staff and the helpful attitude of the team across various departments. Even under challenging conditions, the staff maintain a cheerful and accommodating demeanor, significantly enhancing the guest experience.

Cleanliness at the hotel is largely commended with many describing their rooms as very clean and well-presented. However, some areas, particularly the corridors and stairways, were noted for needing more attention to detail.

The availability of free wifi, although appreciated, shows variability in quality and reliability. Similarly, the parking facility, while convenient, is sometimes criticized for being tight and incurring additional costs.

Hotel du Vin Cheltenham offers an excellent base for exploring the local nightlife with numerous bars and restaurants within walking distance. Guests enjoy the comfortable beds, which are frequently described as super comfy and big, although a few mentioned issues such as too-soft mattresses and small duvets.

While the hotel provides a stylish boutique ambiance with elegant decor, some guests feel it falls short of fully embodying a four-star experience, particularly in terms of missing amenities like a pool or gym. Nevertheless, the luxury and charm of the property are repeatedly highlighted.

Overall, Hotel du Vin Cheltenham is a highly recommended choice for its superb location, elegant decor and exceptional staff with a few areas for improvement to elevate the guest experience even further.
Show more
Categories
Boutique-style Hotel
Situated in Cheltenham, Hotel du Vin offers a stylish and sophisticated boutique experience. Its unique design and personalized service make it a standout option for discerning travelers.

Dog Friendly Hotel
This hotel allows well-behaved dogs aged one and above to share a room with their owners for an extra charge. Guests need to notify the hotel before arrival to allocate an appropriate room. The hotel is located less than 10 minutes walk from the Imperial Gardens.

Romantic Hotel
This hotel offers a blend of luxury and style in the heart of Cheltenham. The elegant rooms and fine dining options create a romantic and sophisticated atmosphere.

Hotel with Parking
This hotel offers parking and is centrally located. It is an old townhouse turned designer hotel in the fashionable district of Montpellier.

4-Star Hotel
Located in the stylish Montpellier district, this hotel features a French bistro. Its luxury rooms include Egyptian linens, free Wi-Fi, and air conditioning. It is known for its quality and service.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel near Nightlife Spots

Room Types
Deluxe Room A queen-sized bed and a plasma TV are included in each spacious room.

Classic Room A plasma TV is included in this boutique-style room.

Junior Suite A king-size bed, LCD TV and a bathroom with roll-top bath and walk-in rain shower are featured in these suites.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Signature Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel du Vin Cheltenham is widely praised for its exceptional location, making it a prime choice for visitors to the area. Guests consistently highlight its central position, which provides easy walking access to Cheltenham's shops, bars and restaurants. The hotel is conveniently situated close to the town center yet offers a peaceful retreat on a quiet road, balancing convenience with tranquility.

The location is ideal for exploring both the local attractions in Cheltenham and the broader Cotswolds area. Visitors appreciate the proximity to popular districts like Montpellier, renowned for its vibrant array of bars and eateries. Additionally, the availability of parking is a frequent point of appreciation, further enhancing the convenience for those traveling by car.

In summary, for those seeking comfortable accommodation with unbeatable access to Cheltenham's amenities and attractions, Hotel du Vin Cheltenham emerges as a highly recommended choice.

Breakfast
The breakfast experience at Hotel du Vin Cheltenham has its highlights and drawbacks, as reflected in guest reviews. Positively, many guests appreciated the well-cooked, delicious breakfasts featuring a good range of options, including gluten-free choices. Descriptors such as very good, superb, fabulous and excellent frequently recur, suggesting that for many, breakfast was a standout. The food's taste and presentation received frequent praise with particular mentions of specific items like smoked salmon with scrambled eggs and the full English breakfast.

However, a number of guests found the offerings lacking in freshness with specific comments on the need for fresher options such as more fresh fruit. Additionally, the coffee from the machine often fell short of expectations, described variably as hit or miss.

Service during breakfast was another area that divided opinion. While some found the service friendly and efficient, others experienced delays and felt the staff seemed overwhelmed. Instances of dirty tables, lack of timely table clearing and long waits for food detracted from the overall experience for some guests.

Pricing also emerged as a common grievance with several guests describing the cost of breakfast as very expensive, not commensurate with the quality or selection available.

Overall, while many guests enjoyed a satisfying breakfast at Hotel du Vin Cheltenham, consistent improvements in service efficiency, freshness and clarity in pricing could elevate the experience further.

Dinner
Dinner at Hotel du Vin Cheltenham offers a mixed experience with a leaning towards positive impressions from guests. Many diners praised the food, describing it as very good, excellent and even outstanding. The menu featured items like fillet steak, though some found certain dishes, such as fish and chips, unremarkable. The wine list received compliments for being extensive and reasonably priced.

The ambiance of the dining areas, however, garnered less favorable feedback. The bistro was criticized for lacking character and being barn-like and soulless, while the main dining room was often described as quiet and lacking atmosphere.

Service speed appeared to be an issue with multiple guests noting that their meals were served slowly, sometimes arriving lukewarm. Nevertheless, staff were generally responsive with some going out of their way to accommodate special requests and addressing problems promptly. Portion sizes were appreciated for their generosity, although the value was questioned by some who found the food expensive.

The necessity to book dinner in advance and occasional issues with menu availability, such as the absence of chicken despite its listing, were points of inconvenience. Despite these challenges, many guests had enjoyable meals, particularly highlighting intimate settings for pre-dinner drinks and quality evening dining. The hotel's effort to provide a pleasant dining experience ultimately shone through for many, making it a commendable aspect of their stay.

Rooms
'Hotel du Vin Cheltenham' offers an array of rooms that have mostly been well-received by guests. The rooms are frequently described as beautiful, spacious and beautifully decorated with many guests praising their size, comfort and décor. Noteworthy features include large and clean bathrooms, comfortable beds and luxuriously appointed bathtubs that add a touch of elegance. The attention to detail in the rooms is generally appreciated, providing a cosy and comfortable stay.

However, some guests encountered issues related to finding their rooms, highlighting the hotel's potentially confusing layout. There were also mentions of rooms being somewhat dark or dated with occasional maintenance issues such as non-functional wardrobe doors, low-quality lighting and cleanliness concerns. Some rooms were noted to be uncomfortable due to temperature variances or issues with amenities like blinds and TVs.

Despite these drawbacks, many guests were pleased with their accommodations, finding their rooms neat, tidy and well-furnished. The cozy ambiance and thoughtful room appointments often exceeded expectations, making for a pleasant stay. The rooms in the modern part of the building were particularly noted for their spaciousness and good condition. While some areas showed signs of wear and tear, the overall impression is that of an elegant hotel offering a comfortably luxurious experience.

Beds
Hotel du Vin Cheltenham is often praised for its beds with numerous guests highlighting the comfort they experienced during their stay. Words like very comfortable, super comfy and extremely comfortable frequently appear in reviews, suggesting that many guests were pleased with their sleeping arrangements. Descriptions of the beds range from nice and comfy to lovely, big beds, including the biggest bed some have ever seen.

Despite the overwhelmingly positive feedback, there are occasional mentions of issues such as beds feeling smaller than expected or being too soft. A few guests also noted problems with aspects like hard pillows, broken bed legs and discomfort from duck feathers. Moreover, some felt that the bed and mattress could be bigger and firmer. Specific concerns include a double suite that featured two single beds pushed together and a king-size bed with a small duvet.

In general, guests find the beds at Hotel du Vin Cheltenham to be a strong point of their stay, though there is room for minor improvement in terms of consistency and bed features.

Cleanliness
Located in the heart of Cheltenham, Hotel du Vin garners mixed reviews regarding its cleanliness. On the positive side, many guests have praised the hotel for its very clean and comfortable rooms, often describing them as beautifully presented with lovely decor. The building itself is noted for being clean and tidy and many reviewers found their accommodations both smart and well-kept. A particular highlight mentioned is the clean white linen and attention to detail by the housekeeping staff.

However, several reviews point out areas that need improvement. Guests have noted issues such as dusty blinds, unvacuumed carpets and cracked bathroom tiles. Some also mentioned an overall tired look in certain parts of the hotel, particularly the corridors and stairways. Noise from air conditioning units and cleansers in the morning also detracts from what could be a restful stay. Despite these concerns, the hotel maintains a generally good standard of cleanliness with many rooms described as clean, neat and tidy. Overall, while the hotel shows promise, attention to detail could elevate the guest experience further.

Staff
The reviews for Hotel du Vin Cheltenham prominently highlight the exceptional quality of the staff. Guests consistently describe the staff as friendly, helpful, welcoming and professional. The reception staff often receive specific praise for their efficiency and warm demeanor. Across all areas of the hotel, from housekeeping to the dining room, the staff are noted for their attentiveness and willingness to assist.

Despite a few mentions of inexperience and occasional slow service, particularly during breakfast, the overall sentiment towards the staff remains highly positive. Guests frequently mention that the staff were polite, knowledgeable and went out of their way to ensure a pleasant stay. Instances of staff managing virtual parking quickly and other helpful interactions underscore their dedication.

Even under challenging conditions, such as staffing shortages, the staff at Hotel du Vin Cheltenham maintain a cheerful and helpful attitude. Their ability to make guests feel valued and welcome significantly contributes to the overall positive experience at the hotel. Though there are occasional critiques, these are outweighed by the many guests who would return, primarily due to the outstanding service provided by the dedicated staff.

Wi-Fi
Hotel du Vin Cheltenham provides free wifi for its guests with some describing the service as good. However, the reviews indicate variability in the quality and reliability of the internet connection. Several guests mentioned that the wifi signal was poor, slow or not working with issues persisting on certain days. Some also noted challenges with password management and difficultly pronouncing the SSID. Despite these points, there are positive remarks such as the general offering being satisfactory for use with no specific user complaints highlighted in these contexts. Overall, while the wifi is available and free, it may not consistently meet every guest's expectations for seamless connectivity.

Parking
Hotel du Vin Cheltenham offers the convenience of on-site parking, which many guests found to be a helpful feature despite some limitations. While having parking available is undoubtedly a bonus, it often comes at a small extra charge, typically around £10 per night. This additional cost has been a point of contention for some travelers with a few reviewers noting a lack of clear information about the fees and a feeling that it should be included in the room price.

The parking lot itself is described as limited and tight, especially on busy weekends, which can make finding a spot challenging. The space constraints sometimes lead to situations where cars are blocked in or maneuvering becomes difficult. Despite these issues, having parking close to the town center remains a significant advantage, making it relatively convenient for guests wanting to explore the area.

Overflow parking is sometimes an option, though the primary lot’s tight conditions could be stressful. Some guests mentioned the absence of staff assistance with parking, which could have alleviated some of the difficulties.

Overall, the availability of parking at Hotel du Vin Cheltenham is appreciated, though potential guests should be aware of the additional cost and limited space, particularly during peak times.

Nightlife
Hotel du Vin Cheltenham offers an excellent location for those keen to explore the vibrant nightlife of the area. The hotel is just a short walk away from a variety of pubs and restaurants, allowing guests to easily immerse themselves in the local bar scene and lively atmosphere. While some guests noted that it might be a bit far from the more energetic pubs and bars, many appreciated the peaceful environment, ensuring they did not suffer from any noise disruptions. Overall, the proximity to nightlife hotspots makes it a convenient choice for evening outings without compromising on tranquility.

4 Star
Hotel du Vin Cheltenham provides four-star amenities and services yet fails to fully meet the expectations associated with this rating. While it claims to be a four-star establishment, many guests found its standards and quality not aligned with this status. Visitors expected a more special experience and were somewhat disappointed, particularly considering the higher room rates typically associated with four-star hotels. Moreover, some guests noted the absence of expected facilities like a pool or gym, which would typically be offered at this price point.

Boutique-Style
Nestled in Cheltenham, the Hotel du Vin stands out with its distinct boutique vibe, exuding a stylish and sophisticated ambiance. Guests appreciate the pleasant decor throughout the property, describing it as both nice and chic, aligning well with the expectations of a boutique hotel. The rooms themselves follow suit, showcasing a thoughtful decor that enhances the overall experience. While praised for its style, one review suggests it falls short of fully embodying a 4-star boutique status. Nonetheless, the hotel consistently impresses with its signature Hotel du Vin decor, solidifying its reputation for elegance and charm.

Luxury
Hotel du Vin Cheltenham offers a luxurious stay characterized by classy and elegant decor. The beautiful decoration and stylish ambiance create a quiet and peaceful atmosphere for guests. The rooms are described as very comfortable and beautiful, maintaining an aura of elegance and cleanliness. Junior suites and deluxe rooms stand out for their excellence, contributing to the overall feel of a top-tier, luxurious property. However, it is noted that certain areas of the hotel require refurbishment and a general uplift is needed to maintain its luxury feel.

Dog Friendly
Hotel du Vin Cheltenham is known for its accommodating dog-friendly setting, allowing pets in most areas of the hotel. Many guests appreciated that dogs are welcomed and noted that their canine companions were well catered for with provisions such as baskets and bowls for dogs. However, some guests mentioned the £60 charge for dogs as being excessive and were surprised to find dogs in the restaurant area. While the overall feedback highlights the positive approach to being dog-friendly, potential guests who are not keen on dogs might consider other options.


No, Hotel du Vin Cheltenham doesn't have any pool.

No, a spa isn't available at Hotel du Vin Cheltenham.

Yes, Hotel du Vin Cheltenham welcomes dogs.

Yes, parking facilities are available at Hotel du Vin Cheltenham.

No, Hotel du Vin Cheltenham doesn't have a gym.

Location Show Map
More Options
  • Hotel in Cheltenham

  • 8.4 Very Good

  • From $137

  • Hotel in Cheltenham

  • 7.2 Good

  • From $123

  • Hotel in Cheltenham

  • 8.3 Very Good

  • From $107

  • Hotel in Cheltenham

  • 8.9 Excellent

  • From $229



6,893,160

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ