Grand Chennai by GRT Hotels
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Summary of reviewsGrand Chennai by GRT Hotels offers a well-rounded and impressive guest experience, primarily noted for its enviable location in the heart of T Nagar, providing seamless access to commercial activities, esteemed shopping destinations like Pondy Bazaar and convenient connectivity through the Teynampet Metro Station. Visitors appreciate the diverse dining options available nearby and the hotel's proximity to business districts, making it suitable for both leisure and business travelers.
A distinct highlight among guest reviews is the exceptional breakfast, often praised for its international standard with a superb variety ranging from South Indian to Western cuisine. The high-quality, delicious dishes and accommodating service make breakfast a recommended experience. Despite occasional mentions of needed improvements or higher buffet prices, the breakfast remains a celebrated aspect.
Dining at the hotel's Indian restaurant, whether buffet or à la carte, is commended for its quality food and enjoyable experience. However, some guests consider the buffet dinner to be on the expensive side compared to other available options. Room service maintains high standards and is appreciated for its excellence.
The rooms are described as clean, spacious and comfortable with bright and cheery decor. Guests value the comfortable beds and regular cleaning, although some rooms show signs of wear and have minor noise issues. Regardless, the overall positive feedback on room comfort, cleanliness and modern design adds to the agreeable stay.
Cleanliness extends to the entire property with rooms, common areas and bathrooms receiving high praise. The diligent housekeeping ensures a spotless environment and while there are some minor criticisms about older amenities, the overall perception of cleanliness and maintenance is overwhelmingly positive.
The staff at Grand Chennai by GRT Hotels consistently receives accolades for their professionalism, friendliness and exceptional hospitality. Guests note the staff's readiness to assist and their prompt response to issues, adding significant value to the stay.
The availability of free wifi is appreciated with guests noting the generally good connection speed despite occasional slowness or user-friendliness issues. The hotel's spa stands out for its excellent massage services, contributing to the relaxing retreat experience, although some improvements in privacy and spa service continuity are suggested.
The gym is well-equipped and maintained, receiving positive feedback alongside mentions of exceptional service by staff members like Mr. Vivek. The indoor pool is another appreciated feature, especially for families and the presence of separate trainers for the gym and swimming adds to the positive experience, though occasional pool shutdowns are noted.
Lastly, the hotel caters well to business travelers with convenient access to city hubs, efficient check-in and check-out processes and facilities that support business activities. The hotel's accessible location and thoughtful touches, like complimentary packed breakfast, enhance the overall positive experience for all guests.
Overall, Grand Chennai by GRT Hotels offers a luxurious and comfortable stay with commendable service, making it a highly recommended accommodation for both leisure and business travelers. Despite some areas needing minor improvements, the majority of reviews highlight a pleasurable and satisfying stay, reflective of a five-star experience.
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A distinct highlight among guest reviews is the exceptional breakfast, often praised for its international standard with a superb variety ranging from South Indian to Western cuisine. The high-quality, delicious dishes and accommodating service make breakfast a recommended experience. Despite occasional mentions of needed improvements or higher buffet prices, the breakfast remains a celebrated aspect.
Dining at the hotel's Indian restaurant, whether buffet or à la carte, is commended for its quality food and enjoyable experience. However, some guests consider the buffet dinner to be on the expensive side compared to other available options. Room service maintains high standards and is appreciated for its excellence.
The rooms are described as clean, spacious and comfortable with bright and cheery decor. Guests value the comfortable beds and regular cleaning, although some rooms show signs of wear and have minor noise issues. Regardless, the overall positive feedback on room comfort, cleanliness and modern design adds to the agreeable stay.
Cleanliness extends to the entire property with rooms, common areas and bathrooms receiving high praise. The diligent housekeeping ensures a spotless environment and while there are some minor criticisms about older amenities, the overall perception of cleanliness and maintenance is overwhelmingly positive.
The staff at Grand Chennai by GRT Hotels consistently receives accolades for their professionalism, friendliness and exceptional hospitality. Guests note the staff's readiness to assist and their prompt response to issues, adding significant value to the stay.
The availability of free wifi is appreciated with guests noting the generally good connection speed despite occasional slowness or user-friendliness issues. The hotel's spa stands out for its excellent massage services, contributing to the relaxing retreat experience, although some improvements in privacy and spa service continuity are suggested.
The gym is well-equipped and maintained, receiving positive feedback alongside mentions of exceptional service by staff members like Mr. Vivek. The indoor pool is another appreciated feature, especially for families and the presence of separate trainers for the gym and swimming adds to the positive experience, though occasional pool shutdowns are noted.
Lastly, the hotel caters well to business travelers with convenient access to city hubs, efficient check-in and check-out processes and facilities that support business activities. The hotel's accessible location and thoughtful touches, like complimentary packed breakfast, enhance the overall positive experience for all guests.
Overall, Grand Chennai by GRT Hotels offers a luxurious and comfortable stay with commendable service, making it a highly recommended accommodation for both leisure and business travelers. Despite some areas needing minor improvements, the majority of reviews highlight a pleasurable and satisfying stay, reflective of a five-star experience.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Grand Chennai by GRT Hotels offers an enviable location for visitors with varied interests. Nestled right at the heart of T Nagar, it provides seamless access to the area’s bustling commercial activities and esteemed shopping destinations, including the vibrant Pondy Bazaar. The hotel’s strategic positioning places it within walking distance to numerous shopping facilities, making it an ideal spot for those intent on indulging in retail therapy.
Proximity to the Teynampet Metro Station and easy access to the city center enhance connectivity, while the vicinity to popular restaurants offers diverse dining options. The property's central location also places guests conveniently close to business districts, making it suitable for both leisure and business travelers.
In addition to the advantageous location, the hotel boasts a well-maintained ambiance, clean and comfortable rooms and top-notch customer service. This includes friendly, professional staff who consistently receive praise, as well as a delightful breakfast spread that adds to the overall experience. The great decor and overall upkeep of the hotel contribute to its appeal as a go-to accommodation in Chennai.
The breakfast experience at Grand Chennai by GRT Hotels receives overwhelmingly positive feedback from guests. The morning buffet is described as being of international standard with an excellent spread and superb variety, showcasing both South Indian cuisine and more familiar Western options. Many guests praise the delicious and flavorful dishes, along with the exceptional and accommodating service. The breakfast offerings are considered to be extensive and well-organized, making it a delight for all nationalities.
Despite a few mentions of the buffet needing improvements or broader selections, the majority of reviews highlight the breakfast as a significant positive aspect of the hotel stay. The availability of both vegetarian and non-vegetarian dishes, the high-quality coffee and masala tea and the hotel's ability to cater to special requests add to the overall satisfaction. The breakfast is often noted as a highlight, making it a highly recommended experience for guests.
The dining experience at Grand Chennai by GRT Hotels receives high praise for its variety and quality. Guests consistently remark on the fantastic food on offer, highlighting that dinner is especially enjoyable. The Indian restaurant within the hotel is noted for being very good and the overall dining experience, whether it be buffet style or à la carte, is deemed excellent.
However, there are some concerns regarding the cost. The buffet dinner is frequently mentioned as being quite expensive, particularly when compared to similar options available elsewhere. Despite the higher price, the quality of the food—whether it’s breakfast, lunch or dinner—remains a highlight for guests. Room service also receives commendation for its excellence. For those on a half-board plan, dinner continues to impress with its high standards and diverse offerings.
In summary, while the dinner at the Grand Chennai is celebrated for its exceptional quality and great dining options, potential guests should be aware of the higher pricing associated with the buffet.
Grand Chennai by GRT Hotels offers a variety of rooms that guests generally find to be clean, spacious and comfortable. Visitors appreciate the large, well-spaced rooms that are bright, cheery and nicely decorated. The rooms come with comfortable beds and are regularly cleaned, ensuring a pleasant stay for guests.
Several reviews highlight the cleanliness and convenience of the rooms, making them a good value for money. Guests found the rooms comfortable and suitable for a restful stay with clean linens and well-kept bathrooms. The modern design and comfort assured by the hotel add to the positive experience.
However, some reviewers noted areas for improvement. Some rooms showed signs of wear and needed refurbishment with older furniture and noise issues due to lack of soundproofing. A few guests mentioned specific maintenance issues like seepage along walls and uneven flooring levels. Despite these minor concerns, the majority of reviews emphasize the overall comfort, cleanliness and spaciousness of the rooms at Grand Chennai by GRT Hotels, contributing to an agreeable stay.
Guests at Grand Chennai by GRT Hotels frequently praise the comfort and cleanliness of the beds. Many reviews highlight the comfortable beds and clean beddings, describing the experience as superb with wide, big beds providing extra comfort. The bedding is often noted as fresh and the mattresses are described as perfect and firm, contributing to an enjoyable sleep experience. The staff's helpfulness adds to the positive experience. While some mention an extra bed or cot available, one pointed out that the third bed might be small for an adult and a rare comment noted that the bedding had a slightly odd smell. Overall, the focus on comfort and excellent bed quality makes this hotel stand out for a restful stay.
Grand Chennai by GRT Hotels has received numerous accolades for its exceptional cleanliness. Guests frequently commend the hotel for its clean and neat rooms with many noting that the rooms and common areas are consistently well maintained. The property itself is praised as being very clean with special mention of the cleanliness in both the rooms and bathrooms.
Housekeeping appears to be diligent with rooms being cleaned regularly every day, ensuring a spotless environment for guests. Despite some occasional criticism of specific aspects like older towels and carpets, the overall impression is overwhelmingly positive regarding cleanliness.
The ambiance is described as great with a clean and comfortable atmosphere that enhances the overall guest experience. Visitors are particularly pleased with the clean bed linens and the well-maintained state of both indoor and outdoor areas. Friendly staff also contribute to the pleasant and hygienic environment at the hotel.
While there are isolated mentions of rooms needing renovation and some areas not meeting the highest cleanliness standards, the overall sentiment from guests highlights that Grand Chennai by GRT Hotels excels in providing a clean, comfortable and well-maintained stay.
At Grand Chennai by GRT Hotels, the staff is an often-praised highlight. The team consistently receives accolades for being accommodating, friendly and courteous. Guests frequently describe the personnel as polite and professional, noting their exceptional hospitality and responsiveness. The staff, including housekeeping, concierge and reception, are noted for their warm welcomes and readiness to assist, often going above and beyond in their service. Noteworthy mentions include front desk employees like Priya and housekeeping manager Mr. Purnendu, as well as specific commendations for Bala, Leo Johnson and Sridhar.
The commitment to efficient and thoughtful customer service is evident with guests appreciating the way the staff promptly responds to issues and delivers services with a smile. Despite occasional comments on slow check-in processes and subpar waiter services, the overall experience is overwhelmingly positive. The concierge service stands out for its helpfulness and the housekeeping team receives praise for their exceptional standards. The hospitality at Grand Chennai is marked by a special blend of professionalism and warmth, making stays memorable for all the right reasons.
The wifi experience at Grand Chennai by GRT Hotels has generally positive feedback with guests appreciating the availability of free wifi and the overall good connection quality. Users found the wifi speed to be quite fast, though some noted occasional slowness. On the downside, there were specific issues such as an inability to recharge a MacBook in the rooms due to insufficient power from outlets and some complaints about the user-friendliness of the internet with many restrictions. Despite these issues, service related to wifi was considered good and met most guests' needs adequately.
The spa at Grand Chennai by GRT Hotels has garnered positive remarks from guests, particularly for its excellent massage services. Many guests have highlighted their satisfaction with the quality of the massages, referring to them as the best oil body massages they've experienced. The availability of both a spa and pool adds to the relaxation options at the hotel with separate trainers provided for swimming and gym activities. Although the spa services have been praised, there have been mentions about the need for improved privacy within the facility. Despite occasional closures of the spa, the hotel has shown commendable customer service by arranging alternative sessions at their sister hotel. Overall, guests have enjoyed their spa experiences, adding to the hotel's appeal as a relaxing retreat.
The gym at 'Grand Chennai by GRT Hotels' receives high praise for its well-equipped and well-maintained facilities. Guests frequently mention the fitness center's first-class status and comfort. The area includes access to a gym, spa and pool, enhancing the overall experience. Noteworthy mentions highlight Mr. Vivek at the fitness center, who is appreciated for his exceptional service. While the majority of feedback is positive, there is a mention of the fitness side being average, indicating room for improvement in some areas. Overall, the gym provides a satisfactory environment for guests seeking a fitness routine during their stay.
The pool at Grand Chennai by GRT Hotels receives favorable comments from guests who appreciate its pleasant atmosphere and indoor setting, making it an enjoyable spot, especially for kids. Many guests describe the pool as nice, good and excellent with a generally uncrowded experience adding to the appeal. However, there are a few drawbacks noted, such as occasional pool shutdowns and suggestions for renovations. Despite these minor issues, the availability of separate trainers for the gym and swimming is a notable positive. Overall, the pool offers a decent and enjoyable experience for visitors looking to relax or keep fit during their stay.
Grand Chennai by GRT Hotels offers an overall splendid stay with many guests appreciating the luxurious experience it provides right in the heart of the city. The hotel has been commended for its top customer service, often cited as delivering 5-star service and an excellent 5-star experience. The ambiance and amenities are often described as luxurious and ultimate luxury for a reasonable price.
However, some guests pointed out inconsistencies in maintaining the standards expected from a five-star establishment. Issues such as non-functional room plugs, incomplete TV subscriptions and insufficient staffing during busy times were mentioned as areas needing improvement. Despite these minor drawbacks, many reviews suggest that the hotel’s room facilities and rates still offer a competitive edge, though it should strive to align more closely with other top-tier hotels to consistently deliver on its 5-star promises.
'Grand Chennai by GRT Hotels' has garnered notable praise for its facilities and services tailored to business travelers. Centrally located, it offers a convenient base for navigating the city's business and commercial hubs. Guests frequently highlight the hotel's suitability for business stays, mentioning its ideal and perfect setting for business trips.
Convenience is a recurring theme in the reviews. The hotel taxi service provides ease of transportation, ensuring smooth travel logistics for busy professionals. Additionally, the prompt and efficient check-in and check-out services are highly appreciated, allowing guests to manage their schedules without hitches.
The establishment's facilities cater extensively to business guests. The location's excellence aids both business activities and leisure, making it a strategic choice for professionals. Overall, 'Grand Chennai by GRT Hotels' is highly endorsed as an excellent, suitable and superb option for business travel.
The Grand Chennai by GRT Hotels boasts excellent accessibility, making it a convenient choice for guests with disabilities. The property is easily accessible and situated in a location with good access to the city center and nearby shopping areas. Guests have praised the hotel for being well-located and for providing good accessibility to the city's main attractions. Additionally, the complimentary packed breakfast is noted as a thoughtful touch that adds to the overall positive experience at this accessible hotel.
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Location
Proximity to the Teynampet Metro Station and easy access to the city center enhance connectivity, while the vicinity to popular restaurants offers diverse dining options. The property's central location also places guests conveniently close to business districts, making it suitable for both leisure and business travelers.
In addition to the advantageous location, the hotel boasts a well-maintained ambiance, clean and comfortable rooms and top-notch customer service. This includes friendly, professional staff who consistently receive praise, as well as a delightful breakfast spread that adds to the overall experience. The great decor and overall upkeep of the hotel contribute to its appeal as a go-to accommodation in Chennai.
Breakfast
Despite a few mentions of the buffet needing improvements or broader selections, the majority of reviews highlight the breakfast as a significant positive aspect of the hotel stay. The availability of both vegetarian and non-vegetarian dishes, the high-quality coffee and masala tea and the hotel's ability to cater to special requests add to the overall satisfaction. The breakfast is often noted as a highlight, making it a highly recommended experience for guests.
Dinner
However, there are some concerns regarding the cost. The buffet dinner is frequently mentioned as being quite expensive, particularly when compared to similar options available elsewhere. Despite the higher price, the quality of the food—whether it’s breakfast, lunch or dinner—remains a highlight for guests. Room service also receives commendation for its excellence. For those on a half-board plan, dinner continues to impress with its high standards and diverse offerings.
In summary, while the dinner at the Grand Chennai is celebrated for its exceptional quality and great dining options, potential guests should be aware of the higher pricing associated with the buffet.
Rooms
Several reviews highlight the cleanliness and convenience of the rooms, making them a good value for money. Guests found the rooms comfortable and suitable for a restful stay with clean linens and well-kept bathrooms. The modern design and comfort assured by the hotel add to the positive experience.
However, some reviewers noted areas for improvement. Some rooms showed signs of wear and needed refurbishment with older furniture and noise issues due to lack of soundproofing. A few guests mentioned specific maintenance issues like seepage along walls and uneven flooring levels. Despite these minor concerns, the majority of reviews emphasize the overall comfort, cleanliness and spaciousness of the rooms at Grand Chennai by GRT Hotels, contributing to an agreeable stay.
Beds
Cleanliness
Housekeeping appears to be diligent with rooms being cleaned regularly every day, ensuring a spotless environment for guests. Despite some occasional criticism of specific aspects like older towels and carpets, the overall impression is overwhelmingly positive regarding cleanliness.
The ambiance is described as great with a clean and comfortable atmosphere that enhances the overall guest experience. Visitors are particularly pleased with the clean bed linens and the well-maintained state of both indoor and outdoor areas. Friendly staff also contribute to the pleasant and hygienic environment at the hotel.
While there are isolated mentions of rooms needing renovation and some areas not meeting the highest cleanliness standards, the overall sentiment from guests highlights that Grand Chennai by GRT Hotels excels in providing a clean, comfortable and well-maintained stay.
Staff
The commitment to efficient and thoughtful customer service is evident with guests appreciating the way the staff promptly responds to issues and delivers services with a smile. Despite occasional comments on slow check-in processes and subpar waiter services, the overall experience is overwhelmingly positive. The concierge service stands out for its helpfulness and the housekeeping team receives praise for their exceptional standards. The hospitality at Grand Chennai is marked by a special blend of professionalism and warmth, making stays memorable for all the right reasons.
Wi-Fi
Spa
Gym
Pool
5 Star
However, some guests pointed out inconsistencies in maintaining the standards expected from a five-star establishment. Issues such as non-functional room plugs, incomplete TV subscriptions and insufficient staffing during busy times were mentioned as areas needing improvement. Despite these minor drawbacks, many reviews suggest that the hotel’s room facilities and rates still offer a competitive edge, though it should strive to align more closely with other top-tier hotels to consistently deliver on its 5-star promises.
Business
Convenience is a recurring theme in the reviews. The hotel taxi service provides ease of transportation, ensuring smooth travel logistics for busy professionals. Additionally, the prompt and efficient check-in and check-out services are highly appreciated, allowing guests to manage their schedules without hitches.
The establishment's facilities cater extensively to business guests. The location's excellence aids both business activities and leisure, making it a strategic choice for professionals. Overall, 'Grand Chennai by GRT Hotels' is highly endorsed as an excellent, suitable and superb option for business travel.
Accessible
Yes, Grand Chennai by GRT Hotels has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Grand Chennai by GRT Hotels.
No, Grand Chennai by GRT Hotels doesn't allow dogs.
Yes, parking facilities are available at Grand Chennai by GRT Hotels.
Yes, Grand Chennai by GRT Hotels has a gym.
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