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Summary of reviewsK11 Express - Opp Express Avenue in Chennai is favorably reviewed for its strategic, central location right opposite the Express Avenue mall, offering convenient access for both leisure and business travelers. The hotel stands out for its affordability and simple, functional accommodation, which includes spacious rooms that promote relaxation. Many guests commend the hotel's clean environment and the welcoming demeanor of the staff, particularly praising receptionist Ajay for his friendliness and helpfulness, enhancing the overall guest experience.
The hotel receives varied feedback regarding its breakfast offerings; some appreciate the simplicity, while others note room for improvement in taste and variety. Despite the lack of a dedicated dining hall, the hotel's prime location provides access to numerous dining options nearby, compensating for any shortcomings in breakfast quality.
Rooms at K11 Express are generally well-maintained, with many guests acknowledging their cleanliness. However, some critiques highlight issues such as unpleasant odors and tiny mosquitoes in certain rooms. Although the rooms are sometimes perceived as smaller than expected, the hotel's proximity to shopping facilities remains a valued aspect among guests. While occasional maintenance issues like non-functional doorknobs have been reported, overall satisfaction remains high due to the hotel's cleanliness standards and strategic positioning.
Staff at K11 Express are widely recognized for their exceptional service, contributing positively to guest satisfaction with their polite and accommodating nature. The multilingual team ensures effective communication with a diverse clientele, furthering the hotel's appeal. While experiences can vary, staff like receptionist Ajay are specifically noted for their courteous service. Overall, K11 Express offers a practical and comfortable stay, marked by its convenient location, reliable cleanliness, and attentive staff, making it a solid choice for visitors to Chennai. Show more
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Categories
Dog Friendly Hotel
K11 Express is a pet-friendly hotel. It offers accommodation and services for guests traveling with pets.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Deluxe Double RoomThe spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Quadruple RoomThe air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Deluxe Single RoomThe air-conditioned single room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Junior SuiteThe air-conditioned suite features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Family SuiteThe air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 4 beds.
Deluxe Single RoomThe single room provides a private entrance, a tea and coffee maker, as well as a terrace and a balcony. The unit offers 1 bed.
Guest Reviews
Location
Nestled in a prime location in Chennai, K11 Express - Opp Express Avenue is winning hearts with its easily accessible and strategic positioning right opposite the Express Avenue mall. The hotel's proximity to this popular shopping hub makes it an ideal spot for both leisure and business travelers who value convenience and ease of access to city amenities. Guests appreciate the simple, no-frills accommodation, coupled with the spacious rooms that cater to comfort and relaxation.
The hotel is well-regarded for its neat and clean environment, making stays pleasant and worry-free. Welcoming staff, particularly the receptionist Ajay, have been noted for their friendliness and helpfulness, contributing to a delightful guest experience. Despite its somewhat hidden entrance, the hotel's central location offers good access to Chennai city, making it a practical choice for those looking to explore or conduct business in the area. The combination of good facilities and affordable pricing further enhances its appeal, providing a good base for a stay in Chennai.
Breakfast
Guests at K11 Express - Opp Express Avenue have shared varied experiences regarding the hotel's breakfast offerings. Some guests found the breakfast to be simple but decent, while others noted areas for improvement, particularly in taste and variety. A few guests appreciated the functionality of the fan and air conditioning during their meal. However, there were concerns about the lack of a dining hall and the repetitive nature of the breakfast menu, with some believing it might have been sourced from nearby budget restaurants. Although the quality of breakfast could be enhanced, the hotel's location offers numerous surrounding dining options to explore.
Rooms
K11 Express - Opp Express Avenue has garnered mixed feedback regarding its rooms. While many guests appreciated the cleanliness of the rooms and bathrooms, noting that they were well-maintained and tidy, others have highlighted issues like unpleasant smells in some rooms and tiny mosquitoes originating from the bathrooms. A recurring point was the room size, with several guests mentioning that the rooms felt smaller than what was depicted in the property's photos, even suggesting that they could be more spacious for the price range offered. Despite these concerns, the hotel's proximity to a shopping center was noted as a positive aspect, adding convenience for guests looking to explore nearby amenities. There's an indication of occasional maintenance issues, such as non-functional doorknobs and the need for better mattress cleaning. Overall, the hotel seems to provide a clean and strategically located stay, albeit with some room for improvement in certain areas.
Cleanliness
K11 Express, located conveniently near Express Avenue, receives mixed feedback regarding its cleanliness standards. While some guests find the overall cleanliness of the hotel to be satisfactory, there is notable room for improvement, particularly in individual rooms. Some reviews praise the tidy and spacious nature of the accommodations but indicate that certain areas like the bathrooms could benefit from more rigorous cleaning. Issues such as dirty linen, improperly fixed showers, and a lack of maintenance in some rooms detract from the overall experience, with specific reports of unpleasant odors and the presence of mosquitoes. Despite these concerns, there are mentions of staff contributing positively to maintaining general cleanliness in the hotel.
Staff
Located conveniently near Express Avenue, K11 Express is notable for its commendable staff and their dedication to guest satisfaction. Many guests have highlighted the friendliness and helpfulness of the hotel personnel, consistently describing them as polite and willing to assist whenever needed. The staff's excellent service creates a welcoming atmosphere, making it a recommended choice for both families and bachelors. The multilingual abilities of the team, including their proficiency in Hindi, further enhance their approachability, ensuring smooth communication with a diverse clientele. Receptionist Ajay, in particular, has been praised for his courteous demeanor and assistance, contributing positively to the overall experience. However, experiences with staff may vary, as indicated by a few guests, suggesting room for improvement in consistency. Nevertheless, the general impression of K11 Express is marked by a cooperative and attentive staff, making it a solid option for travelers seeking reliable service.
No, K11 Express - Opp Express Avenue doesn't have any pool.
No, a spa isn't available at K11 Express - Opp Express Avenue.
Yes, K11 Express - Opp Express Avenue welcomes dogs.
Yes, parking facilities are available at K11 Express - Opp Express Avenue.
No, K11 Express - Opp Express Avenue doesn't have a gym.