Chennai12.83119700,
80.23079900,
Opp. Sipcot It Park, Near Ecr, Old Mahabalipuram Road, Egattur, Chennai(Show on Map)
7.3
Good
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Summary of reviewsIbis Chennai Sipcot – An Accor Brand, strategically nestled on Old Mahabalipuram Road (OMR), benefits from its proximity to key commercial hubs such as Sipcot IT Park and Hiranandani. The serene environment, along with easy access to the East Coast Road (ECR) and Marina Mall, provides a relaxing yet convenient retreat for both business and leisure travelers. Transportation is smooth, thanks to the efficient coordination of the hotel's security team with cab drivers.
The breakfast offerings receive generally favorable reviews, praised for their variety and taste. Local delicacies such as idli, vada, dosa and waffles are noted for being hot and inviting. Despite some mentions of a limited spread and occasional cleanliness issues in the breakfast area, the attentive staff and reasonable cost add significant value to the morning meal.
The dinner experience, while having standout highlights such as Chettinadu Chicken gravy, shows a need for improvement in areas of food quality and variety. Some guests appreciated the complimentary dinners and helpful service staff, but longer wait times and perceptions of overpricing at the buffet marred the overall dining satisfaction.
Rooms at the hotel are well-maintained, modern and clean, featuring amenities such as mini-fridges, heaters and tea and coffee supplies. However, the compact size of the rooms and bathrooms may not meet the expectations of all guests, especially for extended stays or larger groups. Despite these spatial constraints, the cleanliness and tranquility of the rooms contribute positively to guests' experiences.
Cleanliness across the hotel receives high marks, emphasized by well-maintained and sanitized facilities. Guest feedback highlights occasional lapses in housekeeping, but overwhelmingly praises the consistent cleanliness and luxury of the rooms, ensuring a hygienic stay.
Staff members at ibis Chennai Sipcot are consistently commended for their friendliness, helpfulness and courteous service. Instances of exceptional performance by staff members like Rajesh and Sagarika create a welcoming atmosphere. Although some guests reported less favorable interactions, the overall demeanor and professionalism of the staff generally enhance the hotel experience.
Wi-Fi service at the hotel offers good speed for basic needs but occasionally suffers from connectivity drops, complicating uninterrupted use for more demanding applications. Challenges in obtaining Wi-Fi passwords and patchy internet availability call for attention.
Parking facilities receive mixed feedback due to limited spaces and cramped conditions. However, the hotel's staff earns praise for their efforts in accommodating guests' parking needs and providing assistance in situations such as tire punctures.
While the hotel may not be the ideal choice for families with children due to room size and certain service delays, it is well-regarded for individual travelers. The location, cleanliness and higher-level facilities cater to professional and personal stays, though some family-specific needs, like baby cots, may not always be adequately met.
Beds in the hotel are generally described as comfortable and a key highlight of the guest experience. Nonetheless, some feedback points to issues with bedding quality and bed size, suggesting areas where improvements can be made.
Ibis Chennai Sipcot, fitting to its three-star rating, provides basic amenities and efficient services, notably enhanced by the staff's multilingual capabilities. Despite some areas needing improvement, the hotel's overall offerings align well with the expectations of a mid-range accommodation option. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is part of the Accor group and adheres to their sustainability commitments, which encompass various environmental initiatives across their properties.
Dog Friendly Hotel
Ibis Chennai SIPCOT Hotel allows dogs of any size for an additional fee of INR 1120 per pet, per night. Cats are also welcome, but pets are not permitted in the restaurant.
Business Hotel
Located near SIPCOT IT Park, this hotel features a business centre and meeting spaces. Conference room and banquet facilities are available for events.
Hotel with Parking
This hotel offers parking facilities. It is located near SIPCOT IT Park, making it ideal for business travelers.
3-Star Hotel
Part of the Accor brand, this hotel provides reliable quality and service. Its location near SIPCOT IT Park and ECR makes it suitable for business and leisure travelers, providing modern amenities and a comfortable stay.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Room Types
Guest Reviews
7.3
Good
Location
Nestled on Old Mahabalipuram Road (OMR), ibis Chennai Sipcot - An Accor Brand, enjoys a strategic location advantageous for both business travelers and tourists alike. Situated near the Sipcot IT Park and Hiranandani, the hotel's location is praised for its convenience and proximity to important commercial hubs. Marina Mall is just a stone’s throw away, making it easy for guests to indulge in shopping and dining experiences.
Though the hotel is found on the outskirts and is a considerable distance from the busy Chennai central station and city center, its serene environment offers a peaceful retreat from the urban hustle. The tranquil surroundings and clean rooms contribute to a relaxing stay, enhanced by the attentive staff and excellent breakfast options.
Transportation is made hassle-free with the assistance of the hotel's security team, who coordinate flawlessly with cab drivers for precise pick-ups and drop-offs. For those looking to explore the coastline, the hotel's accessibility to the East Coast Road (ECR) and the Mahabalipuram highway is another notable advantage.
Overall, the location of ibis Chennai Sipcot provides a blend of peace and practical convenience, making it a commendable choice for visitors seeking both comfort and accessibility in South Chennai.
Breakfast
The breakfast experience at the ibis Chennai Sipcot - An Accor Brand generally presents a mixed bag of reviews. Guests frequently compliment the variety and taste of the offerings with phrases such as good breakfast, excellent breakfast and great breakfast appearing often. The spread includes local delicacies like idli, vada, dosa and waffles and the food is highlighted for being hot and tasty.
Despite these positive notes, some guests expected a more extensive breakfast spread, mentioning that the selection was minimal or below average. A few reviews mentioned that the breakfast area was not as clean as expected and the staff's attitude sometimes added to their disappointment.
On the positive end, the breakfast buffet services are praised for being reasonable and hygienic and the staff is noted for their kindness and attentiveness to guest needs. Many feel that the breakfast, while perhaps not the most elaborate, provides good value for the cost and leaves guests ready for their day’s activities.
In summary, while there is some room for improvement, particularly in the variety and cleanliness, the breakfast at ibis Chennai Sipcot earns generally favorable reviews for its taste, quality and the service provided.
Dinner
Ibis Chennai Sipcot, part of the Accor brand, offers a mixed dining experience based on guest reviews. The dinner seems to feature some standout dishes, like the Chettinadu Chicken gravy, which has been praised for its exceptional taste. Additionally, the helpful nature of the duty manager who made special arrangements for late check-ins has received positive feedback. Some guests have found the complimentary dinners to be a nice gesture.
However, there are notable criticisms regarding the overall quality and variety of the dinner options. Several guests have described the food as terrible or low in standard with specific issues like spoilt chutneys and an incomplete buffet. The dinner service also drew complaints about long wait times and inadequate waiter service. The cost of the buffet, priced at 1100 per person, seems unjustified to many, reflecting in comments about excessive pricing and poor value for money. While some guests have found the dinner acceptable or good, the general consensus suggests a need for significant improvement in both food quality and service efficiency.
Rooms
The guest reviews of Ibis Chennai Sipcot - An Accor Brand suggest a mixed experience with the rooms. On the positive side, many visitors appreciated that the rooms were clean, neat and efficiently designed. The comfort of the rooms was frequently noted with some guests mentioning that the amenities provided were as promised, including facilities like mini-fridge, heater and tea and coffee supplies. Several guests found the room and bathroom to be well-maintained and modern, highlighting their compact but efficient nature.
However, a recurring critique is the small size of both the rooms and the bathrooms with some guests comparing the bathroom size to that of an airplane's. Many found the room size insufficient, especially considering the price, making it less comfortable for more than one person or for extended stays. There were also occasional complaints about the condition of the rooms with some noting that they were tired and in need of refurbishment or that basic amenities like TV remotes were missing. Despite these size concerns, the overall cleanliness and quietness of the rooms were consistently appreciated.
In summary, while the Ibis Chennai Sipcot offers well-maintained and comfortable rooms with modern amenities, the small size of the rooms and bathrooms may not provide the best value for the price, particularly for larger groups or those seeking more spacious accommodations.
Beds
Guests at ibis Chennai Sipcot have shared mixed feedback about their bed experiences. Many praised the comfort of the beds, finding them super comfy and a highlight of their stay. The beds are often described as comfortable and cozy, which adds to the overall experience, complemented by views of the city from the rooms. In terms of amenities, there is a positive appreciation for the bedding provided.
However, some guests pointed out areas needing improvement. There were mentions of bedding being torn or stained and bed covers not being done well. The size of the beds was a common concern with several guests finding them too small and the rooms overall compact. Some guests also noted that the bed cushions were too spongy for those conscious about their health.
Overall, while the bed comfort is a notable positive, there are areas in terms of bed size and bedding quality that require attention.
Cleanliness
The cleanliness at ibis Chennai Sipcot - An Accor Brand stands out positively in many aspects. Guests frequently highlight the hotel as clean, new and well-maintained. The rooms, in particular, receive high praise for being consistently clean and comfortable. Cleanliness is a recurring theme with many noting that the overall ambiance and the rooms themselves are neat and luxurious. The hotel is described as sanitized and well-kept, assuring visitors of a high standard of hygiene.
However, some reviews suggest areas for improvement. There are mentions of occasional lapses in housekeeping practices, such as rooms not being properly cleaned before guest arrival and issues with linen cleanliness. Some concerns are raised about the hotel’s fire and safety systems needing attention. Despite this, the positive feedback significantly outweighs the negative with many guests expressing their satisfaction with the cleanliness and the quality of food provided at the hotel.
Staff
The staff at ibis Chennai Sipcot - An Accor Brand have received an array of feedback in guest reviews, largely focusing on their demeanor and service quality. Guests frequently praise the staff for their friendliness, helpfulness and courteousness. Many describe the staff as attentive and exceptional with a particular highlight on their polite and professional conduct. The front desk and reception staff are often noted for their warm welcomes and accommodating nature, including instances of gracious late check-outs.
Moreover, the service offered by the staff is generally characterized as quick and responsive, contributing to a pleasant stay for many guests. Specific members like Rajesh the Duty Manager and Sagarika have received special mentions for their exceptional service.
However, there are also reports of some staff behaviors falling short of these standards. Instances of unprofessionalism, rudeness and insufficient information have been documented. Some guests felt the response times were lacking and occasional lapses in room preparation and cleaning were noted.
Overall, while the feedback includes mixed sentiments, the consistent themes of courteous and supportive staff paint a largely positive picture of the team at ibis Chennai Sipcot. Their hospitality and professionalism leave a favorable impression on many visitors, making the hotel a commendable choice for its service quality.
Wi-Fi
At ibis Chennai Sipcot, an Accor brand hotel, the Wi-Fi service offers a mixed experience. Guests have noted good Wi-Fi speeds, which is particularly useful for those needing flexible check-in and consistent internet access for work-related activities. Despite this, there are instances where Wi-Fi connectivity drops frequently, making it challenging to stream HD videos or maintain uninterrupted internet usage. Some visitors also mentioned issues with obtaining Wi-Fi passwords and having no proper internet at times. Overall, while the hotel provides decent internet, there are areas for improvement to ensure a more reliable connection for all guests.
Parking
The parking situation at ibis Chennai Sipcot appears to have mixed feedback. While some guests mentioned tight and limited parking spaces, issues were often sorted out by the accommodating staff. Despite the cramped space and occasional lack of parking, the hotel staff were notably helpful, even assisting a guest with a punctured tire. Although there were some complaints about the poor ambiance and parking being a less than pleasant experience, the staff’s willingness to help was appreciated. Improving parking prioritization for room guests could enhance the overall experience.
Family
The reviews of ibis Chennai Sipcot - An Accor Brand provide mixed feedback when it comes to activities and suitability for kids. Despite the hotel's commendable cleanliness, many guests found the rooms to be excessively small, which could be uncomfortable for families, especially those with young children. There were some issues with baby cots not being provided despite requests and room service experienced significant delays.
On a positive note, the hotel location received favorable comments for being family-friendly and some families found their stay pleasant, appreciating the next-level facilities. However, the cleanliness of linens raised concerns for a few guests and some did not recommend it for families due to security apprehensions. The consensus leans toward the hotel being more fitting for individual travelers rather than families with kids.
3 Star
The 'ibis Chennai Sipcot - An Accor Brand' offers a mixed bag of experiences. Some guests found the hotel rooms to be somewhat small and cramped, raising concerns about meeting the standards typically expected from a three-star hotel. While a few reviews suggest that the overall feel of the place might not align with a three-star rating, there are notable positives, particularly regarding the staff. Several guests mentioned the efficiency of the multilingual staff, which likely enhances the service experience. Overall, 'ibis Chennai Sipcot' provides basic amenities and services that one might expect from an average three-star hotel.
No, ibis Chennai Sipcot - An Accor Brand doesn't have any pool.
No, a spa isn't available at ibis Chennai Sipcot - An Accor Brand.
Yes, ibis Chennai Sipcot - An Accor Brand welcomes dogs.
Yes, parking facilities are available at ibis Chennai Sipcot - An Accor Brand.
Yes, ibis Chennai Sipcot - An Accor Brand has a gym.