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Summary of reviewsKing Street Hotel is favorably situated in an excellent, central location with easy access to the town centre, King George’s Hall, local shops, bars and transport stations. The hotel serves as a convenient base for both shoppers and football fans attending games at Ewood Park, complementing its functional and comfortable charm with splendid views from some windows.
However, breakfast offerings at the hotel have received significant criticism. Guests frequently report extremely limited and unappetizing options, often amounting to a few pastries, instant porridge or dry cereal. Basic provisions such as milk and proper breakfast timing information were often lacking, leading many to skip breakfast entirely. Overall, guests feel the breakfast does not meet expectations with many finding it nearly non-existent.
The rooms at King Street Hotel present a mixed experience. Positive feedback includes spacious layouts, clean and comfortable bedding and sufficient storage. However, many aspects are tarnished by issues such as dirt, unpleasant smells, poor maintenance and unsafe conditions. Problems noted include mouldy showers, stained carpets, broken windows and hazardous wiring. Furnishings often appear old and damaged with uncomfortable mattresses and peeling decor. Guests also report inadequate utilities such as dim lighting and unreliable heating, further compounded by shared facilities lacking essentials like toilet paper and shower curtains. Safety issues such as blocked fire exits and missing smoke alarms are also prevalent, sparking concerns about the overall safety of the establishment.
Cleanliness, a recurrent point of contention, receives largely negative reviews. While some rooms are noted to be clean, many guests describe encounters with dirty carpets, stained sheets and significant dust and grime throughout. Bathrooms, in particular, are frequently highlighted as dirty and unhygienic with issues such as mildew and dampness exacerbating the situation.
Staff interactions generally receive positive remarks for their friendliness and helpfulness with receptionists often praised for their welcoming demeanor and accommodating nature. However, inconsistency persists with several guests encountering rude or unhelpful staff, which detracts from the overall experience.
Parking at the hotel is appreciated for its availability and convenience, particularly the free parking and secure options for motorbikes. Nonetheless, the hotel lacks a dedicated car park, offering limited private parking that may be challenging for some guests.
The hotel appears less suitable for family stays with limited family-oriented amenities or activities. Shared facilities and the absence of lifts contribute to a perception that it caters more to individual travelers than families. Guests with family needs might find the accommodations lacking.
Finally, opinions on the beds are mixed. Some guests praise the beds for their comfort and cleanliness, ensuring a restful night's sleep. Conversely, others report discomfort due to old mattresses, felt springs and general cleanliness issues, indicating variability in the quality of sleep provided.
Overall, King Street Hotel offers a centrally located, budget-friendly option best suited for those seeking a quick, functional stay, yet it struggles significantly with cleanliness, maintenance and consistency in service.
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