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Summary of reviewsThe Portland Hotel Wetherspoon enjoys a highly favorable reputation among guests, particularly for its exceptional location in the heart of Chesterfield. Situated right in the market square, the hotel offers easy access to local amenities, shops, restaurants and entertainment venues, making it a perfect base for both leisure and business travelers. Its proximity to public transport and the Peak District further enhances its appeal.
Rooms at the hotel consistently impress with their cleanliness, spaciousness and modern decor. Guests often remark on the comfortable beds, quiet atmosphere and ample amenities such as complimentary tea, coffee, biscuits, irons, hairdryers and bottled water. The en-suite bathrooms, featuring large baths and effective rain showers, also receive high praise for their size and cleanliness.
Guests frequently commend the breakfast and dinner offerings at The Portland Hotel Wetherspoon. Breakfast is appreciated for its quality, value for money and variety with standout items like the large breakfast and porridge. However, some minor inconsistencies in service and food temperature are noted. The downstairs restaurant and pub receive accolades for serving delicious food at reasonable prices with many guests enjoying the convenience of ordering via the app and the extensive menu choices available from 7 am to 11 pm.
The cleanliness of the hotel is often highlighted with guests lauding the spotless rooms and well-equipped facilities. Housekeeping consistently maintains a high standard, ensuring a pleasant and comfortable stay.
The staff at The Portland Hotel Wetherspoon are frequently praised for their friendliness, helpfulness and efficiency. Receptionists manage check-ins smoothly and cleaning staff maintain top-notch cleanliness in the rooms. Overall, the staff's exemplary performance significantly enhances the guest experience.
For families, the hotel offers spacious rooms, accessible amenities and helpful staff who go out of their way to accommodate specific needs such as providing travel cots. Despite a minor issue with car parking and a policy that restricts children in the bar area after 9 pm, families generally find the hotel a great value option.
While the nightlife around the hotel is vibrant and offers a variety of social options, noise from nearby bars and clubs can be an issue, especially during weekends. Some guests report their rooms being quiet and unaffected, but soundproofing in some areas could be improved.
WiFi at the hotel receives mixed reviews with some guests finding it adequate and others encountering issues with connectivity and speed, particularly in their rooms. Despite this, the overall experience remains positive.
Accessibility at the hotel is enhanced by features such as ground-floor rooms for disabled guests and an accessible room noted for its cleanliness and comfort. While some challenges exist, such as occasional lift issues and limited parking availability, the hotel's strategic location and overall accessibility make it a viable choice for guests with disabilities.
Overall, The Portland Hotel Wetherspoon offers a comfortable, clean and centrally located stay with excellent staff service, making it a preferred choice for many travelers. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Hotel near Nightlife Spots
Cheap Hotel
Accessible Hotel
Room Types
Double Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
The Portland Hotel Wetherspoon boasts an exceptional location in the heart of Chesterfield. Guests consistently praise its convenience and proximity to local amenities with many highlighting its central position as ideal for exploring the town's shops, restaurants and entertainment venues. The hotel is situated right in the market square, making it easy to access the bustling city center, high street and public transport, including both the bus and train stations. This prime location also offers a perfect starting point for visits to the nearby Peak District. Overall, visitors find the hotel perfectly placed for both leisure and business stays, appreciating the combination of great value, friendly service and a comfortable environment right in the center of town.
Breakfast
The breakfast experience at The Portland Hotel Wetherspoon generally receives positive feedback from guests. Many found the breakfast to be of good quality and excellent value for money with a variety of options available. Early risers appreciate that breakfast starts at 7 am and the convenient location above the pub was noted as a plus. The food is often described as fresh and tasty with standout mentions for the large breakfast and porridge. Guests also highlighted the great selection of food and real ales.
However, there are some inconsistencies in the breakfast service. A few guests reported their food was served cold or overcooked and some expressed disappointment with the quality, citing rubbery textures or tasteless sausages. The breakfast service was also occasionally disrupted by non-functional equipment, such as coffee machines and toasters and some guests wished for more varied choices, including more fruit, cereals and pastries.
Despite these hiccups, the staff generally received praise for their helpfulness and pleasant demeanour. The breakfast at The Portland Hotel Wetherspoon remains a good option for budget-conscious travelers looking for a hearty start to their day. Nonetheless, future guests might want to manage their expectations regarding the consistency and temperature of the hot food.
Dinner
Located in the vibrant heart of town, The Portland Hotel Wetherspoon offers an excellent dining experience that merges convenience with a broad array of menu choices. Guests repeatedly commend the downstairs restaurant and pub for serving good food and drinks at exceptional prices. Many appreciate the ease of ordering via the app and the extended hours with food available from 7 am until 11 pm.
The positive feedback particularly highlights the quality and value of the food and drink, describing them as delicious, well-presented and reasonably priced. The range of options, including evening meals and breakfast, pleases those seeking familiar Wetherspoon fare or great pizzas. Phrases such as lovely food, nice meals and food at a high standard reflect the general satisfaction of diners.
On the downside, some reviews note occasional issues with service and food temperature, mentioning instances of cold dishes and slow service due to understaffing. However, these aspects appear to be exceptions rather than the norm.
In summary, dining at The Portland Hotel Wetherspoon is characterized by its budget-friendly prices, convenient on-site pub and a varied menu that delivers on taste and value, making it a favored spot for many travelers.
Rooms
The rooms at The Portland Hotel Wetherspoon consistently impress with their cleanliness and comfort. Guests frequently highlight the spaciousness of the accommodations, describing them as large, roomy and beautifully decorated. The furnishings and decor appear to be modern and well-maintained, contributing to an overall positive ambiance.
Amenities in the rooms are plentiful with many reviews noting the availability of complimentary tea, coffee and biscuits. Guests also appreciate practical touches like provided irons, hairdryers and bottled water. The en-suite bathrooms often receive praise for their size, cleanliness and modern style with some featuring large baths and effective rain showers with good water pressure.
Comfort plays a significant role in the satisfaction of visitors, as many reviews mention comfortable beds and a generally cozy atmosphere. The rooms are described as quiet and relaxing, ideal for a restful stay.
Attention to detail in service is evident with rooms being well-serviced and spotlessly cleaned. Many guests find the rooms to be of a higher standard than expected, often comparing them favorably to those in other hotels, including higher-tier establishments like Hilton.
Overall, the rooms at The Portland Hotel Wetherspoon offer excellent quality and comfort, making them a popular choice for travelers looking for a reliable and pleasant stay.
Beds
The Portland Hotel Wetherspoon consistently receives praise for the comfort of its beds. Guests frequently describe the beds as very comfortable, clean and spacious. Many reviews highlight the large or even enormous size of the beds, including super king-size options, which contribute to a restful night's sleep. The bedding is often noted for its cleanliness with several guests mentioning the ample provision of pillows and soft bed linen.
Despite the overwhelmingly positive feedback, a few guests found some beds to be too hard or too firm for their liking. Issues such as a lack of mattress protectors and thin duvets and pillows were also mentioned but these were relatively rare criticisms among the largely favorable reviews.
Overall, the beds at The Portland Hotel Wetherspoon are described as comfortable and conducive to a good night's sleep with the majority of guests expressing satisfaction with their size and cleanliness.
Cleanliness
The Portland Hotel Wetherspoon has garnered a strong reputation for its exceptional cleanliness, consistently exceeding guests' expectations. Rooms are frequently praised for being clean, comfortable and spacious with modern furnishings and great bathrooms. The attention to detail is evident with spotless rooms and consistently fresh amenities, reflecting a high standard of housekeeping. Guests appreciate the modern, well-equipped facilities and the overall neat environment of the hotel. Despite a few minor criticisms, such as occasional tables in the bar area needing cleaning, the hotel maintains a spotless reputation. This commendable cleanliness, combined with friendly staff and a central location, ensures a pleasant and comfortable stay for visitors.
Staff
The Portland Hotel Wetherspoon in Chesterfield has garnered impressive praise for its outstanding staff. Many guests highlight the team as friendly, helpful and superb, making their stay particularly enjoyable. The hotel's staff are frequently described as welcoming, attentive and accommodating, ensuring excellent customer service throughout. Receptionists are noted for their efficiency and the ability to manage check-ins smoothly and quickly.
The cleaning staff also receive commendations for their excellent work, maintaining a high standard of cleanliness in the rooms. Guests feel warmly welcomed with various mentions of staff's politeness and pleasant demeanor. Customer service within the hotel is consistently praised with staff going above and beyond to help guests and resolve any minor issues promptly.
Overall, the staff's exemplary performance significantly contributes to the pleasant atmosphere of the hotel, making it a standout choice for travelers seeking friendly and efficient service.
Wi-Fi
At 'The Portland Hotel Wetherspoon,' guests have had mixed experiences with the hotel's WiFi. On the positive side, some visitors praised the WiFi as good, noting that it worked well and was provided free of charge. A few even described the WiFi connection as excellent and the signal as fab in certain areas of the hotel.
However, many guests reported issues with the WiFi, particularly in their rooms. Complaints included the internet speed being insufficient, the connection dropping frequently and the WiFi being unstable and sporadic. Some found it difficult to join the free WiFi network, while others mentioned that the WiFi was only accessible in the reception area and not available in the rooms. In some cases, the signal was so weak that internet access was only possible in the lobby or the adjoining pub.
Overall, while there are some positive aspects regarding the hotel's WiFi, consistent and reliable connectivity appears to be an area in need of improvement based on guest feedback.
Family
The Portland Hotel Wetherspoon offers an appealing option for families with spacious rooms and a commendable level of comfort and convenience. Family rooms are accessible via a lift and the hotel staff are notably helpful in arranging travel cots and keeping family rooms together. This quaint hotel is highlighted as a great place to stay and is recommended for families seeking good value accommodations. The strong Wi-Fi is an added benefit, making it suitable for families who need reliable internet access. Despite a minor inconvenience regarding a car parking issue and a policy that restricts children in the bar area after 9 pm, the overall experience remains positive with helpful staff and great room options.
Nightlife
The nightlife around The Portland Hotel Wetherspoon offers a mix of vibrant and lively experiences, making it an interesting choice for those who enjoy a night out. The area features a variety of pubs and clubs, including the popular Sun Inn pub and a number of bars that contribute to the bustling atmosphere. Many guests praise the hotel's bar for its typical Wetherspoon fare and welcoming staff, creating a pleasant environment for socializing.
However, the hotel's central location in Chesterfield means that noise can be a significant issue, particularly at night. Nearby bars and pubs often result in loud conversations, music and even karaoke that can last until late hours. This is especially pronounced during weekends and bank holidays. Despite this, some guests report their rooms being quiet and unaffected by the noise downstairs or from the traffic outside.
For those sensitive to noise, it's worth noting that soundproofing in some areas could be improved as conversations in the corridors and street-level noise can sometimes disturb the peace. Safety concerns at night have been mentioned and the presence of very drunk individuals around the hotel might make some feel uneasy. Nonetheless, the location is convenient for nightlife enthusiasts and exploring the nearby Peak District. Overall, the area is teeming with activity, making it suitable for those looking to immerse themselves in Chesterfield's nightlife.
Accessible
The Portland Hotel Wetherspoon presents an accessible option for guests with disabilities, particularly thanks to several features that enhance its convenience. Ground-floor rooms, which can be specifically requested for disabled guests, come highly praised for their quality and comfort. Additionally, an accessible room was noted for its cleanliness and comfort, contributing to a positive experience for guests with mobility issues.
A noteworthy mention is the PEP personal evacuation plan, which was particularly appreciated for providing an extra layer of safety and reassurance for guests who require additional assistance. When operational, the hotel’s lift offers easy access to upper floors and family rooms, facilitating movement within the hotel. This feature is highlighted as being particularly beneficial for those with mobility needs, offering easy access to the town and local attractions.
However, the reviews did point out some challenges. The absence of a lift in certain situations and the limited parking availability are areas where the hotel could improve. Parking, in particular, posed an issue with guests often needing to pre-book, find alternative parking nearby or contend with additional costs. Despite these shortcomings, the overall accessibility of the hotel, combined with its strategic location, makes it a viable choice for visitors requiring accommodations that cater to disabilities, albeit with some logistical considerations.
No, The Portland Hotel Wetherspoon doesn't have any pool.
No, a spa isn't available at The Portland Hotel Wetherspoon.
No, The Portland Hotel Wetherspoon doesn't allow dogs.
No, parking facilities aren't available at The Portland Hotel Wetherspoon.
No, The Portland Hotel Wetherspoon doesn't have a gym.