Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsMicrotel Inn & Suites Cheyenne is strategically located near the interstate and key attractions, making it an ideal choice for travelers seeking convenience and accessibility. Close to a variety of restaurants and Cheyenne Frontier Days events, it offers a quiet neighborhood for a peaceful stay, while also being pet-friendly. Although parking and soundproofing present minor issues, the clean rooms and welcoming staff enhance the overall experience.
The breakfast service is notably praised, with guests enjoying a range of options including hot items like scrambled eggs and sausage, alongside continental offerings such as muffins and yogurt. The breakfast area is consistently clean and efficient, with early opening hours to cater to all guests. Friendly and attentive staff further enhance the dining experience.
Rooms at the hotel receive commendation for their cleanliness and comfort, with guests appreciating the cozy and well-decorated spaces. Comfortable beds and essential amenities like microwaves and mini-fridges add to the positive experience, while the staff are frequently highlighted for their friendly and helpful demeanor. The hotel is undergoing renovations, so some guests have noted issues like outdated rooms and maintenance problems, but the positive feedback generally outweighs these concerns.
Guests hold the staff in high regard, often describing them as friendly, professional, and accommodating. Standout service from individuals like Calvin, Michelle, Cody, and James contributes to a smooth and welcoming experience from check-in to check-out. The general manager also receives praise for excellent customer service.
The hotel offers ample parking facilities, providing convenience and security for guests. Most reviews suggest a positive parking experience, making it easy to explore the surrounding attractions.
Bedding is another highlight, with numerous guests lauding the comfort and cleanliness of the beds, contributing to quality sleep. Though there are some mentions of less comfortable beds, the majority of reviews emphasize the overall comfort of the accommodations.
For business travelers, Microtel Inn & Suites Cheyenne is a reliable choice, offering a quick check-in process and helpful service. Despite occasional Wi-Fi issues, the clean, well-kept facilities, and vibrant location enhance the business travel experience.
Pet owners find the hotel particularly accommodating, with pet-friendly rooms close to exits for convenient dog walks, and thoughtful touches like dog treats at the front desk. While some pet-designated rooms could benefit from enhanced cleanliness, the overall pet-friendly environment is appreciated.
In summary, Microtel Inn & Suites Cheyenne provides a comfortable and welcoming stay, with great service, cleanliness, and convenience making it a dependable choice for travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel welcomes two dogs up to 50 lbs in designated rooms. All pet-friendly rooms have two Queen beds. The fee is $20 per pet, per night. No cats are allowed.
Hotel with Parking
This hotel offers free self-parking, free WiFi, and a fitness center. It provides budget-friendly comfort and is near attractions.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Studio Queen Suite - Non-SmokingThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has tiled floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
1 Queen Bed, Accessible Studio Suite, Non-SmokingThe suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room - Disability Access - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a tiled floor and a TV with cable channels. The unit has 1 bed.
Deluxe Queen Room with Two Queen Beds - Disability Access - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a tiled floor, as well as a TV with cable channels. The unit has 1 bed.
Deluxe Studio Queen Suite - Non-SmokingThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker, a wardrobe and a sofa. The unit has 2 beds.
Queen Room with Two Queen Beds - Pet Friendly/Non-SmokingThe quadruple room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Guest Reviews
7.3
Good
Location
Microtel Inn & Suites Cheyenne is favorably positioned, offering easy accessibility and proximity to key attractions in the area. It is conveniently located near the interstate, making it a strategic spot for travelers, with the downtown area of Cheyenne just a short walk or drive away. The hotel is surrounded by a variety of restaurants, which provides guests with plenty of dining options. Additionally, its closeness to Cheyenne Frontier Days events makes it a great choice for visitors attending these festivities. The neighborhood is quiet, contributing to a peaceful stay, and the hotel itself is pet-friendly, perfect for those traveling with animals. Despite some limitations in parking availability and soundproofing, the clean rooms and welcoming staff enhance the overall experience. The area is described as sketchy with concerns about vehicle safety, but most guests find the location itself to be solid and satisfactory for a comfortable stay.
Breakfast
The breakfast experience at Microtel Inn & Suites Cheyenne receives generally positive feedback from guests, offering a satisfying start to the day with its array of options. Guests frequently mention the quality and range of food items available, such as scrambled eggs, sausage, pancakes, muffins, fruit, cereal, yogurt, milk, and juice. Many guests appreciate the availability of a hot, cooked breakfast, which goes beyond just cereal and granola bars, providing a more nutritious meal. The breakfast area is consistently noted for its cleanliness and efficiency, with breakfast opening just before 6 am, catering to early risers.
While some guests suggest that more variety could enhance the experience, others are pleased with the standard offerings for a free breakfast. The lemon tea and a pancake maker receive specific accolades. Staff friendliness and attentiveness further contribute to a positive dining experience. Overall, the breakfast is mostly described as good, with several guests highlighting it as excellent or fantastic, marking it as a commendable aspect of their stay.
Rooms
Microtel Inn & Suites Cheyenne generally receives positive feedback for its rooms, especially in terms of cleanliness and comfort. Guests frequently highlight the spotless condition of the rooms and appreciate the comfortable beds and bedding. The rooms are described as cozy and well-decorated, contributing to a restful stay. Several reviews mention the rooms being more than adequate for an overnight rest, with a few noting they were more spacious than expected, despite some being on the smaller side.
Some guests were pleasantly surprised by the overall quality of the accommodations given the price, noting the convenience of essential amenities like microwaves and mini-fridges in the rooms, along with comfortable bedding. The hotel's staff also receive praise, with special mentions for their friendly and helpful demeanor.
However, it's important to note that the property is undergoing renovations, which has impacted the ambiance and appearance. Issues such as outdated rooms, insufficient outlets, and occasional maintenance problems like non-functional TVs or poorly working water spouts were highlighted. Some rooms are noted to be dark or cramped, and there is criticism of cleanliness in some instances, such as finding long hairs on the bedding or dog stains in pet-friendly rooms.
Overall, Microtel Inn & Suites Cheyenne offers a satisfactory stay for travelers, especially those prioritizing cleanliness and basic comfort in a convenient location. The positive experiences outweigh the negatives, making it a reliable choice for a short stay.
Beds
The Microtel Inn & Suites Cheyenne has garnered significant praise from guests for its comfortable sleeping arrangements. Reviews consistently highlight the beds as being particularly comfortable, often described as clean and super comfy. Many visitors have noted the spaciousness and comfort of the rooms, enhancing the overall accommodation experience. Despite a couple of mentions of less comfortable or squeaky beds, the majority of guests appreciated the cozy bedding and quality sleep offered by the hotel. Guests also appreciated the cleanliness and appreciated efforts to upgrade the facilities, which, coupled with the pleasant breakfast, contributed to a comfortable and welcoming stay. Some guests even claimed the beds provided the best sleep they've ever had at a hotel, making the Microtel Inn & Suites a pleasant retreat for travelers seeking restful nights.
Cleanliness
The Microtel Inn & Suites in Cheyenne predominantly receives high marks for cleanliness, with guests frequently noting the impeccable state of the hotel and rooms. Visitors appreciate the modern feel and cleanliness throughout the property, from the lobby to the breakfast service area. Rooms are often described as clean and comfortable, contributing to a pleasant stay. Many guests highlight the friendliness of the staff, complementing the well-maintained and quiet environment.
Despite a couple of mentions of lapses in cleanliness, such as outdated hallway carpets and isolated issues in pet-designated rooms, the hotel is undergoing renovations, suggesting a positive trajectory towards continuous improvement. Overall, the Microtel Inn & Suites provides a satisfactory stay with an emphasis on cleanliness, helpful service, and affordability, making it a reliable choice for travelers in Cheyenne.
Staff
Nestled in Cheyenne, Microtel Inn & Suites shines brightly, thanks in large part to its exemplary staff who consistently earn high praise from guests. The team, described as friendly, professional, and accommodating, goes above and beyond to ensure a memorable stay for all visitors. The front desk staff stand out for their welcoming and efficient service, with particular mentions of outstanding individuals like Calvin, Michelle, Cody, and James, praised for their friendliness and helpful nature. Guests have appreciated the smooth and quick check-in process, facilitated by knowledgeable staff who are eager to assist with local area information.
Many have noted the warm smiles that greet them as they enter, and the overall pleasant demeanor of every team member encountered. The general manager also receives commendations for their excellent customer service. The staff's commitment to guest satisfaction is reflected not only in their polite and courteous interactions but also in their proactive approach to addressing visitor concerns with patience.
The hotel delights travelers with its clean facilities and comfortable accommodations, enhanced by attentive staff who strive to ensure every need is met. As guests enjoy their stay, the staff's genuine friendliness resonates deeply, creating a welcoming atmosphere that complements the hotel's other amenities, including a favorite hot breakfast. With a solid team in place, Microtel Inn & Suites Cheyenne stands out as a reliable choice for travelers seeking comfort with exceptional service.
Parking
Microtel Inn & Suites Cheyenne offers a parking experience that generally leaves guests feeling secure and satisfied. The hotel provides a large and ample parking lot, which many guests find sufficient and easy to navigate. Visitors appreciate the easy access to and from the parking area, making it convenient for those eager to explore the nearby attractions and restaurants. While there were mixed feelings about the lighting, with some guests noting the presence of overhead lights, there remains a consensus of feeling safe when leaving vehicles overnight. Overall, the parking facilities are a positive aspect for travelers staying at this location.
Business
Microtel Inn & Suites Cheyenne is a commendable option for business travelers seeking a comfortable and budget-friendly stay. Guests frequently highlight the pleasant experience offered by the hotel, being especially appreciative of the quick and hassle-free check-in process facilitated by the friendly and helpful staff. Despite not prioritizing customer Wi-Fi, the hotel's clean and conveniently located facilities make it a preferred choice for those passing through the area. Service is consistently praised, particularly at night, providing assurance of a reliable experience when traveling. Moreover, the hotel is situated in a vibrant area, offering great suggestions for dinner, which adds an enjoyable aspect to the stay. Overall, Microtel Inn & Suites Cheyenne serves as a dependable and well-kept facility for guests needing a comfortable night's stay during their travels.
Dog Friendly
Microtel Inn & Suites Cheyenne provides a welcoming environment for guests traveling with pets. The hotel is recognized for its pet-friendly approach, making it a suitable choice for those accompanied by their furry companions. Guests appreciated the convenience of pet-friendly rooms located close to exits, facilitating easy access for dog walks. The establishment further enhances its pet-friendly credentials with thoughtful touches such as dog treats at the counter and accommodating small dogs. Guests noted that the option to book pet-friendly rooms online was a beneficial feature. Additionally, the hotel staff received praise for their friendliness and helpfulness, contributing to a positive overall experience. The hotel also offered a very good hot breakfast with coffee available around the clock, which was appreciated by travelers. However, some guests did notice dog stains on the bedspread and carpet in pet-designated rooms, suggesting that while the pet-friendly services are significant, there could be potential improvements in maintaining the cleanliness of these spaces. Overall, the hotel stands out for its accommodating attitude towards pets, making it an attractive option for pet owners.
No, Microtel Inn & Suites Cheyenne doesn't have any pool.
No, a spa isn't available at Microtel Inn & Suites Cheyenne.
Yes, Microtel Inn & Suites Cheyenne welcomes dogs.
Yes, parking facilities are available at Microtel Inn & Suites Cheyenne.