Accessible HotelThis modern hotel has a variety of accessible features, including accessible rooms, an accessible restaurant, and an accessible bar. The hotel also has a 24-hour reception desk that is staffed by multilingual staff.
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Summary of reviews related to the 'Accessible' categoryCitizenM Geneva receives commendations for its accessibility, making it a suitable choice for travelers with disabilities. The hotel benefits from an accessible location that is easy to reach via public transport, including convenient bus routes from the airport. The amenities include easily accessible WiFi and free public transport cards, enhancing guest convenience.
The accessibility throughout the hotel is particularly praised, highlighting ease of access for disabled guests and functional, well-laid-out equipment. Guests emphasize the efficient digital check-in and check-out process, facilitated through user-friendly technology and note the availability of a staffed lobby around the clock for additional assistance.
However, there are some limitations. Specifically, the hotel entrance is noted for lacking luggage access due to stairs and rooms might pose challenges for older guests or those with mobility issues, particularly because of the small size and bed positioning. While generally accommodating, the hotel presents hurdles for wheelchair users and first-time visitors.
Despite these shortcomings, the central location of the hotel, close to shops, restaurants and public transportation, makes it a convenient base for exploring Geneva. High-quality amenities and smart home functions add to the comfortable experience, though some guests missed having in-room coffee machines and ironing facilities. Overall, CitizenM Geneva provides a safe, accessible and tech-forward stay, particularly effective for digitally savvy travelers.
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