Chicago, 111 West Adams Street41.879322,-87.631155(Show on Map)
8.1
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Central Loop Hotel in Chicago receives high praise for its unbeatable location in the heart of the Loop district. Its proximity to major attractions like Union Station, Willis Tower, Millennium Park and the Art Institute of Chicago, as well as numerous eateries and public transport options, makes it an ideal hub for both tourists and business travelers. Guests consistently describe the location as perfect, fantastic and superb, enjoying the convenience and safety of the vibrant downtown area.
The hotel's breakfast receives mixed reviews but is generally appreciated for its quality and convenience, served at the nearby Castle and Elephant pub. While some guests find the breakfast options excellent and the pub’s ambiance charming, others mention the lack of a complimentary breakfast and limited selection as minor drawbacks. There are ample nearby cafes for those seeking alternative breakfast options.
Dinner at the hotel's British-themed pub, Elephant and Castle, receives commendations for its tasty cocktails and high-quality food. Guests appreciate the wide range of nearby dining options, enhancing the overall experience. Water stations by the elevator add a thoughtful touch.
Rooms at Central Loop Hotel are a blend of spacious, comfortable accommodations and smaller, sometimes dated setups. Many guests appreciate the clean, attractively decorated rooms equipped with kitchenettes, though some find them smaller than expected and in need of updates. Noise and occasional ventilation issues are minor concerns, but the friendly staff and reasonable pricing make up for these shortcomings.
Cleanliness at the hotel is generally positive with well-maintained rooms and common areas. Helpful staff enhance the guest experience, regularly noted for their attentiveness and friendliness. However, some guests mention inconsistent cleaning services and sporadic maintenance issues.
Staff at Central Loop Hotel are frequently highlighted for their warmth, professionalism and efficiency, particularly during the check-in process. Despite some isolated complaints about unfriendliness, the overall consensus is positive with specific mentions of exceptional service from individuals like Cesar, Cris and Adrian.
The wifi at Central Loop Hotel has mixed reviews with many guests finding it fast and reliable, while others experience inconsistent connectivity. Improvements in this area are suggested to enhance guest satisfaction.
The hotel gym is well-equipped and conveniently open 24 hours, receiving praise for its variety of equipment and the friendly atmosphere, complemented by an adjoining restaurant-bar.
Parking at the hotel is generally viewed as convenient and affordable, though some guests experience confusion and inconvenience with remote locations and the absence of valet services. The front desk staff’s helpfulness in handling parking needs is appreciated.
Family travelers find the hotel accommodating, offering comfortable beds and rooms suitable for groups. Some rooms include kitchenettes and staff promptly delivers needed amenities, ensuring a pleasant stay. However, daily bathroom cleaning and room updates could further enhance the family experience.
For nightlife enthusiasts, the hotel's central location is a boon with numerous bars and clubs nearby. The lively area, however, can lead to nighttime noise and occasional odors, which some guests experience as trade-offs for the vibrant social scene.
Finally, the bed comfort at Central Loop Hotel garners generally favorable remarks with many guests describing them as very comfy and ideal for a restful sleep. Despite some reports of old, sagging or lumpy mattresses, most visitors find the beds inviting and conducive to a good night’s rest. Overall, Central Loop Hotel combines an excellent location, friendly service and practical amenities, making it a solid choice for travelers exploring downtown Chicago.
Categories
Dog Friendly
Central Loop Hotel is pet-friendly.
Family
Nightlife
Business
Parking
Gym
4 Star
Luxury
Honeymoon
Romantic
Accessible
Room Types
Double RoomThis room includes a flat-screen smart HDTV with personal device streaming services, along with a large work desk. A Keurig coffee maker and complimentary bottled water are also provided.
Standard Queen RoomThis room includes a flat-screen smart HDTV with personal device streaming services, along with a large work desk. A Keurig coffee maker and complimentary bottled water are also provided.
Superior Queen RoomFeaturing a kitchenette with a dining area, this spacious room also includes a seating area and a flat-screen HDTV.
Please note that the room rate is based on 3 guests. Maximum occupancy is 3 guests (see Hotel Policies).
One-Bedroom Suite with Kitchenette Featuring a separate seating area with a sofa bed, this one-bedroom suite also offers a kitchenette with a microwave, refrigerator and Keurig coffee maker.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Mobility Accessible Standard RoomThe unit offers 1 bed.
Standard King RoomThe unit has 1 bed.
Standard Double or Twin RoomThe unit has 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Location
The Central Loop Hotel boasts an enviable location in Chicago, highly praised by guests for its proximity to major attractions and amenities. Nestled in the heart of the Loop district, the hotel is a central hub that makes sightseeing incredibly accessible. Guests can easily walk to Union Station, Willis Tower, Millennium Park, the Art Institute of Chicago and numerous eateries, shops and public transportation options.
The hotel's location is frequently described as perfect, fantastic and superb for tourists looking to explore Chicago by foot. The convenience extends to business travelers as well, offering quick access to the downtown financial district and major transport links. The area is noted for being safe and lively with many guests appreciating the ease of getting around without the need for a car or cab.
In summary, the Central Loop Hotel offers visitors an unmatched centrality that places all of Chicago’s key sites just a few steps away, making it an ideal base for exploring the vibrant city.
Breakfast
Central Loop Hotel has garnered mixed yet predominantly positive feedback regarding its breakfast offerings. Many guests praised the breakfast for its quality and convenience, describing it as excellent, tasty and fantastic. The breakfast is served at the adjacent Castle and Elephant pub, which adds a unique English pub ambiance to the experience. Guests appreciated the good and reasonable breakfast options available, though they noted it wasn't an extensive buffet but rather a selection of set items including omelets and small side dishes.
However, several reviewers highlighted the absence of a complimentary breakfast, which seems to be a recurring point of dissatisfaction. There's also mention of no breakfast being included in the room rate with some guests expressing that it would have been ideal if it were included. Additionally, a few reviews pointed out the limited selection and the late start time of 8 AM, as well as occasional lapses like dirty dishes and late service.
For those seeking alternative breakfast options, there are several nearby cafes that come recommended. Overall, while the Central Loop Hotel offers a good breakfast experience through the nearby pub, potential guests should be aware that it's not included in the room rate and plan accordingly.
Dinner
Central Loop Hotel offers a commendable dining experience with its in-house restaurant, Elephant and Castle. Located on the hotel's first floor, this British-themed pub and restaurant gains high praise for its tasty cocktails and overall quality. Guests frequently highlight the restaurant's impressive standards with some describing it as amazing and very good.
The proximity to a variety of surrounding restaurants also enhances guests' stay, offering multiple dining options within easy reach. Reviewers note that the nearby restaurants are good, adding to the convenience for guests who wish to explore different culinary experiences. Additionally, there is a water fountain by the elevator for guests to fill their water bottles, a thoughtful touch that many appreciate.
While some amenities may show signs of age, the overall dining experience at Central Loop Hotel remains a significant positive aspect, bolstered by the well-reviewed onsite and nearby food options.
Rooms
Central Loop Hotel offers a mixture of spacious, comfortable rooms and smaller, more outdated accommodations. Many guests appreciated the well-equipped facilities, including kitchenettes with mini fridges, microwaves and coffee makers, which are convenient for budget-friendly meals. The rooms were often mentioned as clean and attractively decorated with some offering nice city views and cozy setups.
However, a number of guests found the rooms to be smaller than expected, sometimes feeling cramped and in need of updates. Bathrooms, though generally clean, were noted by some as old-fashioned and occasionally not as pristine as desired. Room cleanliness was inconsistent with some experiencing spotless conditions, while others reported dust and maintenance issues. Noise from hallways and adjacent rooms occasionally impacted the experience and the lack of air conditioning or proper ventilation was a drawback for some visitors.
The hotel’s central location, friendly staff and reasonable pricing were commonly praised, making it a decent option for travelers seeking practicality. Though room size and the dated interior were recurring concerns, the overall functionality and cleanliness of the space often met the expectations of short-stay guests.
Beds
Central Loop Hotel has generally favorable feedback regarding the comfort of its beds, emphasizing the positive experiences of many guests. The majority describe the beds as very comfy, extremely comfortable and great for a good night’s sleep. Multiple reviews mention that guests did not want to get up in the morning because the beds were so inviting. The linens and pillows also received commendations for contributing to the overall comfort.
However, the reviews did highlight some contrasting opinions. A significant number of guests noticed that the beds were old and sometimes sagged in the middle. Others found the mattresses to be thin, hard or lumpy, leading to a few reports of discomfort and back issues. Several reviews noted that some beds appeared to be two twin beds pushed together rather than a true king-size bed, which occasionally led to dissatisfaction.
Despite these mixed experiences, the hotel still managed to deliver a pleasant sleep for many with the comfortable beds being a recurring theme in the positive feedback. Some reviews even appreciated the practical amenities in the rooms, such as microwaves and sofa beds, although these were less frequently mentioned in connection to comfort.
While the bed comfort at Central Loop Hotel may vary, the predominant sentiment is one of satisfaction, making it likely that most guests will enjoy a restful stay.
Cleanliness
Central Loop Hotel in Chicago has received a variety of feedback regarding its cleanliness with positive comments frequently highlighting the clean and spotless condition of the rooms. Many guests appreciated the well-maintained lobby and corridors, clean bathrooms and the overall tidiness of the hotel. There were numerous mentions of very clean rooms that were sanitized and comfortable, contributing to a peaceful stay.
Exceptionally helpful staff also enhanced the guest experience, often noted for their professional and friendly service. The availability of amenities like fresh towels, clean water stations and environmental sustainability measures like bottled water and water filters further added to a positive impression for many visitors.
However, some guests reported issues with the cleanliness of the property, pointing out that daily room cleaning was only available upon request and not consistently provided. Several comments mentioned dirty carpets, dusty surfaces and cleaning being done sporadically or minimally. Specific issues such as stains on the carpets, dirty shower curtains and an unpleasant smell in some rooms were noted by a subset of guests.
The overall consensus is that while some areas of the hotel, particularly the rooms and main facilities, are kept clean and well-maintained, there is room for improvement in the consistency and thoroughness of the cleaning services. Despite the mixed reviews on cleanliness, the hotel's central location, friendly staff and clean, comfortable rooms make it a solid choice for travelers looking to stay in downtown Chicago.
Staff
The guest reviews for Central Loop Hotel paint a varied but predominantly positive picture of the hotel staff. These reviews emphasize the staff’s friendliness, attentiveness and overall helpful demeanor, frequently describing them as warm, welcoming and professional. Guests consistently note the efficient check-in process and the supportive attitude of the front desk employees with specific mentions of exceptional service from individuals like Cesar, Cris and Adrian.
Moreover, the staff’s ability to accommodate requests and provide personalized support leaves a lasting impression on visitors. Behaviors that stand out include prompt responses to inquiries, assistance with local recommendations and a general eagerness to make guests feel comfortable. The cleaning staff also receive praises for their meticulousness and dedication, contributing to the hotel’s positive atmosphere.
Nevertheless, the reviews are not without their criticisms. A handful of guests reported less favorable experiences, noting instances of unfriendliness or an unprofessional attitude, particularly at the reception. Some mentioned that service could improve with more empathetic and consistent interactions.
Overall, the broad consensus underscores that Central Loop Hotel boasts a courteous, supportive and friendly team with most guests appreciating the high level of service and attentiveness they received during their stay.
Wi-Fi
The wifi at Central Loop Hotel receives mixed reviews from guests. On the positive side, many found the internet to be fast, reliable and satisfactory, mentioning good and efficient connectivity. Guests appreciated the high-speed internet and free wifi access. However, there are several areas for improvement. Some guests experienced non-functional wifi in their rooms, weak or poor reception and inconsistent connectivity, leading to frustration with the service. Specific issues such as the internet not working on TV and crashing wifi were noted. Suggestions for better wifi availability and ensuring that all rooms have good connectivity were common. Despite the wifi concerns, the hotel is overall well-regarded for its cleanliness and service.
Gym
The gym at Central Loop Hotel has received high praise from guests for being well-equipped and in good condition. Open 24 hours, the gym offers a nice variety of equipment, making it easy for guests to maintain their fitness routines while traveling. Located upstairs, it is a convenient and useful amenity for those wishing to work out. Additionally, there's a restaurant-bar attached to the gym, providing great food and drinks and the friendly staff enhance the overall experience.
Parking
Central Loop Hotel offers an affordable parking service with convenient options available just a short walk from the hotel. Guests appreciated the easy and close access with some mentioning that the parking garage was a block away or three blocks at most. While the parking cost is typically $25 per night, the hotel does provide special discounts which many found very helpful.
However, there are a few points to keep in mind. Some guests experienced confusion with parking arrangements and found the process somewhat stressful. Others noted the lack of valet parking services and mentioned that the remote parking locations could be inconvenient. Pricing was also a concern for some, as alternatives could be expensive with one option costing $45 for two nights.
Despite these drawbacks, the front desk staff were praised for making the parking process easy and for some, even the high-priced parking options were acceptable, noting that parking wasn't horrible and the walk to the parking lots was generally short. It's a mixed bag, but with careful planning, parking at Central Loop Hotel can be manageable.
Family
Central Loop Hotel appears to be a family-friendly destination, catering well to those traveling with children and extended family members. The hotel is recognized as child-friendly and offers a variety of accommodations suitable for family stays, including rooms with beds for families and foldout sofa beds. Guests have highlighted the comfort of the beds, which enhances the overall family experience. For those who prefer in-room dining or have specific dietary needs, some rooms come with a kitchenette, equipped with a mini fridge and microwave, though it's noted that not all rooms have these amenities.
The hotel staff is noted for their prompt service, especially in delivering clean towels to guests' rooms. Rooms across the same floor can be arranged, making it convenient for families or groups traveling together. However, some areas for improvement include the need for daily bathroom cleaning and potential remodeling of the rooms to enhance their modern appeal. Overall, while the hotel is well-suited for family stays, attention to cleanliness and room updates could further improve the guest experience.
Nightlife
Central Loop Hotel boasts a prime central location ideal for exploring the nightlife of the city. Guests are pleased with the proximity to various bars and a pub next door, making it convenient for those looking to enjoy an evening out. The area features a bar across the street and additional nearby nightlife options, including incoming bars and clubs, offering a dynamic social scene. However, it's important to note that the vibrant nightlife can lead to a lot of noise at night and some guests have mentioned strong odors of cannabis in the rooms and hallways. Overall, Central Loop Hotel's location is particularly favorable for those keen on experiencing the local nightlife, though it comes with some trade-offs.
4 Star
Central Loop Hotel provides a mix of experiences for its guests, notably providing a choice in housekeeping services and offering affordable options. Many guests appreciated the super comfortable beds and the hotel's large, pleasant rooms that were often described as clean and spacious, equipped with modern amenities. The location is another highlight with well-situated premises making it convenient for travelers. Guests also enjoyed the communal lounge area, which offers ample seating along with free coffee and tea. Reliable WiFi was another positive aspect frequently mentioned.
However, there appears to be a consensus among reviews that the hotel does not meet the expectations of a four-star rating. Several guests feel that its services and facilities align more closely with a three or 3.5-star experience. Criticisms include it falling short of cleanliness standards expected in a four-star establishment and some amenities, such as the plastic shower cover, that detract from the upscale image. Despite these issues, the hotel manages to deliver a satisfactory stay without any major flaws, albeit not living up to its marketed four-star status.
Business
Central Loop Hotel is highly regarded by business travelers for its ideal location and business-friendly amenities. Situated in the heart of the business district, it provides convenient access to the city's financial and commercial hubs. Guests appreciate the quiet and comfortable rooms, which are kept very clean and the inclusion of thoughtful extras like yoga mats to unwind after a busy day.
The self-check-in process is noted to be simple, though some mentioned that it felt a bit rushed. The hotel offers a desk suitable for working, though it might be better if outlets were more conveniently placed. The business center is highlighted as a useful feature, where guests can print documents and make use of business services. However, some reviews contradict this, stating that there is no business center available.
The hotel's central location is praised for its ease of access, being right off the blue line and in the middle of downtown, making it convenient for both travel and business activities. The tech-friendly lobby and business customer-friendly environment further enhance the experience for business travelers.
While the hotel excels in many areas, some improvements could be made. Rooms are clean but in need of remodeling and bathrooms could benefit from daily cleaning. Despite these minor drawbacks, the hotel's overall excellent facilities and location make it a solid choice for business stays.
FAQ
No, Central Loop Hotel doesn't have any pool.
No, a spa isn't available at Central Loop Hotel.
Yes, Central Loop Hotel welcomes dogs.
Yes, parking facilities are available at Central Loop Hotel.
