Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile

Chicago 41.89345600, -87.62193500 , 216 East Ontario Street (Show on Map)
8.4
Very Good


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Summary of reviewsNestled in the heart of downtown Chicago, the Fairfield Inn and Suites Chicago Downtown/Magnificent Mile boasts an impeccable location. The hotel's prime position near the renowned Magnificent Mile and numerous attractions, restaurants and shops ensures a convenient and accessible stay for travelers eager to explore the city. Guests frequently highlight the central location as a major advantage, appreciating both its proximity to key tourist spots and its surrounding sense of safety and tranquility.

Guests are equally impressed with the hotel’s breakfast offerings, which receive high marks for variety and quality. The extensive selection includes items like waffles, fruits, cereals, eggs and breakfast meats with healthy options such as oat milk and fresh fruit. While the breakfast area can become crowded and the use of plastic cutlery is noted, the overall experience remains positive, providing a great start to the day and adding value to the stay.

The rooms, though varying in size and comfort, are generally praised for their cleanliness and convenience. Many guests find them clean and adequately spacious with suites providing additional amenities like sofa beds and microwaves. However, some reviews mention the smaller room sizes, especially for larger families and occasional issues with furniture and decor. Despite these minor setbacks, the rooms meet expectations for a convenient and centrally located hotel stay.

Cleanliness is a consistent highlight with guests frequently commenting on the hotel's high standards of maintenance, both in rooms and communal areas. This attention to cleanliness extends to well-kept bathrooms, adding to the overall positive guest experience.

The staff's exceptional service significantly enhances the stay with numerous reviews praising their friendliness, helpfulness and attentiveness. The bell and front desk staff are particularly noted for their welcoming demeanor and local knowledge, making guests feel at ease and ensuring all needs are promptly met.

Bed experiences are mostly favorable with many guests finding the beds comfortable and conducive to a restful night's sleep. King beds receive particular praise, though there are mixed reviews regarding sofa beds and some instances of discomfort with certain mattresses.

Overall, Fairfield Inn and Suites Chicago Downtown/Magnificent Mile offers a centrally-located, clean and comfortable stay with excellent service and a commendable breakfast. Despite some minor drawbacks concerning room size and bed comfort, the hotel's strategic location and friendly staff make it a recommended choice for those looking to experience the best of downtown Chicago.
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Categories
3-Star Hotel
Located near the Magnificent Mile, this hotel offers comfortable and affordable accommodations. It is a good option for shoppers and tourists.

Hotel for Honeymoon

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Standard Room with Two Double Beds This room offers a 37-inch flat-screen TV with premium movie channels, a refrigerator and a coffee maker.

King Room This corner room includes a 37-inch flat-screen TV, a refrigerator and a coffee maker.

Queen Room This room offers a 37-inch flat-screen TV with premium channels, a refrigerator and a coffee maker.

King Suite with Sofa Bed Featuring a separate seating area with a sofa and a 37-inch flat-screen TV, this spacious room also offers a microwave and refrigerator.

Queen Room - Hearing Accessible This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.

Queen Room with Adapted Tub - Mobility and Hearing Accessible This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.

Guest room, 1 King, Corner room (Hearing Accessible) The unit offers 1 bed.

1 Bedroom Executive Suite, 1 King, Sofa bed (Mobility & Hearing Accessible w/ Roll-in Shower)

1 Bedroom Executive Suite, 1 King, Sofa bed (Mobility & Hearing Accessible w/ Tub)

Double Room with Two Double Beds - Hearing Accessible The unit has 2 beds.

One-Bedroom Executive King Suite with Sofa Bed - Hearing Accessible

Double Room with Two Double Beds and Adapted Tub - Mobility Accessible The unit has 2 beds.

Double Room with Two Double Beds and Roll-n Shower - Mobility and Hearing Accessible The unit offers 2 beds.

Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible The unit has 2 beds.

Double Room with Two Double Beds and Adapted Tub - Mobility Accessible The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
The Fairfield Inn and Suites Chicago Downtown/Magnificent Mile boasts an impeccable location, highlighted repeatedly by guests as one of its most impressive features. Situated just a stone's throw from the renowned Magnificent Mile and within easy walking distance to a multitude of attractions, restaurants and shops, the hotel ensures convenience for those eager to explore Chicago. Guests frequently appreciated being in the heart of the city with a central location that made sightseeing and returning to the hotel hassle-free.

Not only is it accessible to major tourist spots, but the surrounding area also offers a sense of safety and tranquility, making it ideal for leisurely walks. The hotel's proximity to public transport and ride-share options like Uber further enhances its accessibility. Complementing its prime location, visitors also commended the hotel for its cleanliness, comfortable rooms and satisfying breakfast. All these aspects combined make the Fairfield Inn and Suites an excellent choice for travelers looking to experience the best of downtown Chicago.

Breakfast
The breakfast at Fairfield Inn and Suites Chicago Downtown/Magnificent Mile generally receives high marks from guests for its variety and quality. Many reviewers describe the breakfast as fresh, hot and a great way to start the day. The offerings are extensive, featuring items like waffles, fruits, cereals, eggs, oatmeal and breakfast meats. Guests appreciate the healthy options available, such as oat milk, fresh fruit and egg white with spinach and feta. The inclusion of breakfast in the stay is considered a good value and many find it abundant and delicious.

However, there are some criticisms. The breakfast area itself is described as small and often crowded. The use of plastic cutlery and packaging has been noted negatively, alongside some complaints about the lack of fresh vegetables, cold cuts and variety. In some cases, guests found the breakfast below average and uninspiring with a few even reporting poor experiences, including an isolated instance of food poisoning.

Overall, while there are areas for improvement, the majority of guests seem to enjoy the breakfast, considering it a significant plus for the hotel, particularly in light of its convenient location.

Rooms
The rooms at Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile vary in size and comfort. Many guests found their rooms clean and comfortable with a decent size that accommodated the needs of individuals and families alike. Suites with sofa beds were appreciated, although some found the sofa beds uncomfortable and suitable only for children. The rooms generally offered good amenities like a microwave and fridge, which added to the convenience of the stay.

However, there were consistent mentions of the rooms being on the smaller side, especially for families of four, which made moving around a bit tight. Some guests highlighted the modern and spacious feel of certain rooms, while others pointed out the need for better lighting and a more inviting decor to enhance comfort. The cleanliness of the rooms was generally praised, though there were occasional lapses such as wet towels, hair on the bed and spider webs.

Beds were a mixed bag; some guests found them extremely comfortable, while others mentioned thin mattresses and issues with cleanliness. The King suites seemed to offer more space and comfort that some travelers found appealing. Noise from outside, particularly from alley-facing rooms, was a concern for a few guests, impacting their overall comfort. Despite some worn-out furniture and tired facilities, the hotel's rooms met the basic expectations for a convenient and centrally located stay in downtown Chicago.

Beds
At the Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile, reviews regarding the beds largely highlight positive experiences with comfortable beds being a frequent mention. Guests often describe the beds as very comfortable with some noting that the beds sleep well and are great for a restful night's sleep. The king bed, in particular, received praise for its excellent comfort.

However, experiences varied when it came to other types of beds in the rooms. Several reviews pointed to issues with the sofa beds, commonly described as extremely uncomfortable with thin, squeaky and worn-out mattresses. Some guests reported discomfort with what they felt were hard beds or those that didn't meet their size expectations, such as full-sized beds instead of queens. Others mentioned that certain beds had sunken mattresses or pillows that were not full-sized, impacting their overall comfort.

Despite these occasional drawbacks, the primary focus on comfort and the friendly staff, often offering early check-ins, contributes to a generally positive impression of the sleeping arrangements at this centrally-located Chicago hotel.

Cleanliness
Fairfield Inn and Suites Chicago Downtown/Magnificent Mile consistently receives positive feedback concerning its cleanliness. Guests regularly highlight the hotel's high standards of cleanliness, commenting that the rooms and property are extremely clean and polished at all times. Despite a few isolated negative remarks, the overwhelming majority praise the immaculate condition of the rooms. Many reviews also note that the cleanliness extends to the bathrooms, which were described as well-maintained and fully equipped.

The hotel's central location adds to its appeal with guests appreciating its proximity to key attractions and amenities. Visitors also commend the friendly and helpful staff, often emphasizing a combination of cleanliness, good service and a prime location as major strengths of the hotel. The clean and comfortable rooms contribute significantly to the overall positive experience, making it a recommended choice for travelers seeking a tidy and welcoming environment in downtown Chicago.

Staff
The staff at Fairfield Inn and Suites Chicago Downtown/Magnificent Mile consistently receive high praise for their exceptional service. Guests frequently highlight the friendliness, helpfulness and attentiveness of the team. The bell staff, in particular, are noted for going above and beyond in their duties, offering kind and helpful assistance. The front desk staff also contribute to a welcoming atmosphere, making guests feel immediately at ease despite occasional mentions of slower service.

Several reviews commend the staff for their knowledge of the local area, providing excellent recommendations for nearby restaurants and attractions. The consistent theme of hospitality extends throughout the day and late into the night, ensuring all guest needs are promptly met. Overall, the staff's amiable demeanor and willingness to assist enhance the overall guest experience, leaving a lasting positive impression.

3 Star
Nestled in the heart of downtown Chicago, the Fairfield Inn and Suites on Magnificent Mile boasts a prime location, making it an excellent choice for those eager to explore the city. Visitors can enjoy moderately spacious, clean and comfortable rooms, which are a highlight given the competitive pricing relative to similar area hotels. The buffet breakfast is frequently noted for its quality, complementing the overall good service provided. Its strategic location allows guests to conveniently walk to numerous downtown attractions, adding to the appeal. Although there are mentions of the price being somewhat high, the value for the service and facilities offered makes it a very good option for a stay in Chicago.


No, Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile doesn't have any pool.

No, a spa isn't available at Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile.

No, Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile doesn't allow dogs.

No, parking facilities aren't available at Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile.

Yes, Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile has a gym.

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