Homewood Suites By Hilton Chicago Downtown South Loop
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Summary of reviewsHomewood Suites By Hilton Chicago Downtown South Loop has garnered favorable reviews overall, making it a top choice for travelers visiting Chicago. The hotel's location is particularly celebrated, being conveniently close to key attractions like Grant Park, Millennium Park and Shedd Aquarium. Accessible public transportation and proximity to shopping centers and theaters enhance its appeal for both business and leisure travelers. The combination of spacious, clean rooms and a friendly, supportive staff contributes significantly to a positive stay.
Guests appreciate the spacious and comfortable rooms, many of which include fully equipped kitchens, large tables and cozy couches. The cleanliness and modernity of the rooms, coupled with stunning views of the city and Lake Michigan, add to the overall experience. Though there are occasional minor complaints about noise and small maintenance issues, these are overshadowed by the high satisfaction levels related to room quality and amenities.
The breakfast service receives mixed but generally positive reviews with many guests enjoying the variety and quality of the food. However, some suggest improvements in variety and quality with specific calls for more options like fresh fruit, waffles and kid-friendly choices. Despite this, the friendly and helpful breakfast staff are well-regarded.
Cleanliness across the hotel, including common areas, is consistently noted, making a strong impression on guests. The friendly and attentive staff, including commendations for individuals such as Jason and Kyle, enhance the welcoming atmosphere and overall experience. While the pool and hot tub facilities receive some criticism regarding temperature and maintenance, many guests still find them enjoyable.
Parking, notably the valet service, is seen as convenient but comes with high costs and limited availability, leading to some frustration. Families find the hotel particularly accommodating with spacious suites and the added benefit of kitchen facilities, making it a great base for exploring Chicago with children.
The beds are widely praised for their comfort, contributing to restful stays, although there are minor complaints about the sofa beds and bedding. The large, well-equipped rooms with excellent views add to their appeal.
In summary, Homewood Suites By Hilton Chicago Downtown South Loop excels in location, room comfort and staff service with minor areas for improvement in breakfast variety, pool maintenance and parking options.
Categories
Guests appreciate the spacious and comfortable rooms, many of which include fully equipped kitchens, large tables and cozy couches. The cleanliness and modernity of the rooms, coupled with stunning views of the city and Lake Michigan, add to the overall experience. Though there are occasional minor complaints about noise and small maintenance issues, these are overshadowed by the high satisfaction levels related to room quality and amenities.
The breakfast service receives mixed but generally positive reviews with many guests enjoying the variety and quality of the food. However, some suggest improvements in variety and quality with specific calls for more options like fresh fruit, waffles and kid-friendly choices. Despite this, the friendly and helpful breakfast staff are well-regarded.
Cleanliness across the hotel, including common areas, is consistently noted, making a strong impression on guests. The friendly and attentive staff, including commendations for individuals such as Jason and Kyle, enhance the welcoming atmosphere and overall experience. While the pool and hot tub facilities receive some criticism regarding temperature and maintenance, many guests still find them enjoyable.
Parking, notably the valet service, is seen as convenient but comes with high costs and limited availability, leading to some frustration. Families find the hotel particularly accommodating with spacious suites and the added benefit of kitchen facilities, making it a great base for exploring Chicago with children.
The beds are widely praised for their comfort, contributing to restful stays, although there are minor complaints about the sofa beds and bedding. The large, well-equipped rooms with excellent views add to their appeal.
In summary, Homewood Suites By Hilton Chicago Downtown South Loop excels in location, room comfort and staff service with minor areas for improvement in breakfast variety, pool maintenance and parking options.
Hotel with Parking
The hotel's parking is secured and covered. Available at a fee, the valet parking includes In/out privileges.
3-Star Hotel
Offering suite-style accommodations with fully equipped kitchens and complimentary breakfast, this hotel is ideal for extended stays and travelers seeking a home-away-from-home experience in the South Loop.
Hotel with Indoor Pool
This hotel provides an indoor pool that is described as a refreshing oasis, suitable for swimming laps or simply unwinding. It is a featured amenity for guests staying at the hotel.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Homewood Suites By Hilton Chicago Downtown South Loop boasts an exceptional location highly praised by guests for its convenience and proximity to key attractions and transportation options. The hotel is strategically situated near Grant Park and just a short walk from Millennium Park, making it ideal for visitors looking to explore Chicago's parks, museums, aquariums and planetariums. Public transport access is excellent with multiple metro lines, bus stops and the train station nearby, ensuring easy movement around the city.
The area's rich offerings include shopping centers, theaters and the famed Shedd Aquarium, all within walking distance. The location is also particularly well-suited for business travelers and tourists alike, providing easy access to shows, work events and major tourist attractions. Guests have repeatedly emphasized the hotel’s clean and spacious rooms, making it a comfortable choice for families and individuals. The convenient proximity to restaurants and stores adds to the ease of the stay.
In addition to its prime location, the hotel is celebrated for its friendly and supportive staff, who contribute to the overall positive experience. The combination of excellent location, helpful service and well-maintained facilities make the Homewood Suites By Hilton Chicago Downtown South Loop a top choice for visitors wanting to make the most of their time in Chicago.
The breakfast at Homewood Suites By Hilton Chicago Downtown South Loop receives mixed reviews from guests with a tendency towards positive feedback. Many guests appreciate the variety and quality of the breakfast, describing it as good, tasty and plentiful. Some even found it exceptional and amazing, praising the friendly and helpful breakfast staff. The breakfast bar offers a selection of different foods, which some guests find convenient and sufficient to keep them full.
However, there are several areas where guests feel improvements could be made. Complaints often point to the lack of variety and repetitiveness with specific desires for more options like waffles, pancakes and fresh fruit. The dining area can get crowded after the doors open and some visitors mention the breakfast service ending too early at 9 AM.
Negative feedback highlights dissatisfaction with the use of plastic plates and cutlery, the industrial feel of the setup and limited healthy or vegan options. Some guests noted issues with the quality of certain food items, such as undercooked potatoes, overly salty bacon and eggs that didn't meet expectations. Additionally, some felt that the breakfast did not live up to advertised standards and found the offerings basic in comparison to other hotels, suggesting a need for more kid-friendly choices and unique dishes.
Overall, while the breakfast offers a generally good experience with room for improvement, it leaves some guests expecting a bit more in terms of variety and quality.
The rooms at Homewood Suites By Hilton Chicago Downtown South Loop receive high praise for their spaciousness and comfort, making them ideal for families and groups. Guests frequently highlight the ample space with many rooms featuring fully equipped kitchens, large tables and cozy couches. Cleanliness is consistently noted with modern, well-maintained interiors adding to the positive experience.
Many reviewers mention the exceptional views from their rooms, ranging from spectacular cityscapes to beautiful sunrises over Grant Park and Lake Michigan. Comfortable, large beds and big-sized TVs contribute to a relaxing stay with many guests appreciating the comprehensive amenities provided in the suites.
The hotel’s location is another strong point, conveniently situated near major tourist attractions and shopping areas, making it easy for visitors to explore the city. Friendly and attentive staff also enhance the overall experience, ensuring guests feel welcomed and well-treated throughout their stay.
Although most reviews are positive, a few guests mention minor issues such as occasional noise from the hallways and small maintenance hiccups in the bathrooms. However, these concerns seem to be outweighed by the overall high quality of the rooms and the satisfaction expressed by the majority of visitors.
Homewood Suites By Hilton Chicago Downtown South Loop offers an impressive sleeping experience that many guests have praised. The comfort of the beds stands out with multiple guests describing them as comfortable, super comfortable and very soft. The bedding is equally well-regarded with descriptions of being great and very comfortable. Moreover, the rooms themselves are noted for their large space and excellent views, adding to the overall appeal.
A minor point of contention from some guests included issues with the sofa bed and occasional discomfort with bedding and pillows. However, these grievances are overshadowed by the generally positive feedback regarding the comfort and quality of the sleeping arrangements. The accommodations, including well-equipped rooms with ample space, make for a pleasant and restful stay.
Homewood Suites By Hilton Chicago Downtown South Loop boasts a reputation for exceptional cleanliness and friendly staff. Guests repeatedly highlighted the pristine condition of rooms and common areas. The hotel's central location in the South Loop adds to its appeal, making it convenient for visitors to explore the city.
Many found the rooms spacious, well-maintained and offering lovely views. The property includes enjoyable amenities like a pool and hot tub, although the pool area can get busy. Despite a few isolated incidents with room service and amenities, the majority of guests were pleased with the overall cleanliness and efficient check-in process.
The clean environment, coupled with courteous staff, left a positive impression on most visitors, making many inclined to return. While there were occasional issues with room cleaning frequency and supply requests, these did not overshadow the overall tidiness and welcoming atmosphere of the hotel.
The staff at Homewood Suites By Hilton Chicago Downtown South Loop receive high praise for their politeness, professionalism and friendliness. Guests consistently note that the team is attentive and helpful, contributing greatly to the hotel's welcoming atmosphere. Particular commendations were directed at individuals like Jason and the front desk staff, including Kyle, who facilitated a seamless check-in process. Despite a few isolated incidents of dissatisfaction and minor complaints about responsiveness, the overall consensus is that the staff enhances the value and comfort of the stay significantly. The staff also impress with their efficiency and the excellent service provided, including the prompt availability of regulated taxi services. Overall, the combination of a great location, clean premises and superb staff makes the hotel a compelling choice for visitors.
Guests of Homewood Suites By Hilton Chicago Downtown South Loop have mixed feelings about the pool amenities. Many enjoyed both the pool and hot tub, describing them as awesome and enjoyable with some praising the general niceness of the pool area. However, several guests mentioned that the pool water was too cold and the pool facility often felt crowded and too small to accommodate everyone comfortably. The hot tub received significant criticism for being broken, dirty or not properly maintained with some guests experiencing discomfort after using it. Additionally, there were complaints that the pool area closed too early, leaving some visitors wishing it stayed open longer. Lastly, disappointment was noted regarding the closed outside terrace.
Guests staying at Homewood Suites By Hilton Chicago Downtown South Loop have shared mixed reviews regarding the parking situation at the hotel. Many guests found the valet parking service to be helpful and convenient. However, several reviews highlight that the valet parking is often full and quite expensive with some reporting the cost at $64 to $65 per night.
Others mention that the hotel lacks its own dedicated parking lot and that guests are typically directed to nearby public parking garages or street parking, which can also be pricey. Some reviewers suggest that alternative parking options around the corner are significantly cheaper than the hotel's valet service.
A few guests noted that they would have appreciated more information about parking options and fees on the hotel's website. There were also concerns over incidents such as cars being towed and issues with the valet losing car keys.
Overall, while the valet staff is helpful, the high cost and limited availability of parking options have been points of frustration for some guests.
Homewood Suites By Hilton Chicago Downtown South Loop has received positive feedback from families who enjoyed their stay at this conveniently located hotel. Many guests appreciated the spacious suites, which comfortably accommodated families, including those with teenage children. The presence of a kitchen in the suite was a significant advantage, allowing for meal preparations and providing a homely atmosphere where families could relax without feeling crowded. The family room was also highlighted as being very suitable and perfect in size for a family of four.
Safety and location were other key highlights mentioned by visitors. Families felt secure during their stay and found the hotel's proximity to metro lines and bus stops extremely convenient for exploring Chicago. Overall, the hotel received accolades for being an ideal base for a family vacation, providing all the necessary amenities and space needed to ensure a comfortable stay.
Location Show Map
Location
The area's rich offerings include shopping centers, theaters and the famed Shedd Aquarium, all within walking distance. The location is also particularly well-suited for business travelers and tourists alike, providing easy access to shows, work events and major tourist attractions. Guests have repeatedly emphasized the hotel’s clean and spacious rooms, making it a comfortable choice for families and individuals. The convenient proximity to restaurants and stores adds to the ease of the stay.
In addition to its prime location, the hotel is celebrated for its friendly and supportive staff, who contribute to the overall positive experience. The combination of excellent location, helpful service and well-maintained facilities make the Homewood Suites By Hilton Chicago Downtown South Loop a top choice for visitors wanting to make the most of their time in Chicago.
Breakfast
However, there are several areas where guests feel improvements could be made. Complaints often point to the lack of variety and repetitiveness with specific desires for more options like waffles, pancakes and fresh fruit. The dining area can get crowded after the doors open and some visitors mention the breakfast service ending too early at 9 AM.
Negative feedback highlights dissatisfaction with the use of plastic plates and cutlery, the industrial feel of the setup and limited healthy or vegan options. Some guests noted issues with the quality of certain food items, such as undercooked potatoes, overly salty bacon and eggs that didn't meet expectations. Additionally, some felt that the breakfast did not live up to advertised standards and found the offerings basic in comparison to other hotels, suggesting a need for more kid-friendly choices and unique dishes.
Overall, while the breakfast offers a generally good experience with room for improvement, it leaves some guests expecting a bit more in terms of variety and quality.
Rooms
Many reviewers mention the exceptional views from their rooms, ranging from spectacular cityscapes to beautiful sunrises over Grant Park and Lake Michigan. Comfortable, large beds and big-sized TVs contribute to a relaxing stay with many guests appreciating the comprehensive amenities provided in the suites.
The hotel’s location is another strong point, conveniently situated near major tourist attractions and shopping areas, making it easy for visitors to explore the city. Friendly and attentive staff also enhance the overall experience, ensuring guests feel welcomed and well-treated throughout their stay.
Although most reviews are positive, a few guests mention minor issues such as occasional noise from the hallways and small maintenance hiccups in the bathrooms. However, these concerns seem to be outweighed by the overall high quality of the rooms and the satisfaction expressed by the majority of visitors.
Beds
A minor point of contention from some guests included issues with the sofa bed and occasional discomfort with bedding and pillows. However, these grievances are overshadowed by the generally positive feedback regarding the comfort and quality of the sleeping arrangements. The accommodations, including well-equipped rooms with ample space, make for a pleasant and restful stay.
Cleanliness
Many found the rooms spacious, well-maintained and offering lovely views. The property includes enjoyable amenities like a pool and hot tub, although the pool area can get busy. Despite a few isolated incidents with room service and amenities, the majority of guests were pleased with the overall cleanliness and efficient check-in process.
The clean environment, coupled with courteous staff, left a positive impression on most visitors, making many inclined to return. While there were occasional issues with room cleaning frequency and supply requests, these did not overshadow the overall tidiness and welcoming atmosphere of the hotel.
Staff
Pool
Parking
Others mention that the hotel lacks its own dedicated parking lot and that guests are typically directed to nearby public parking garages or street parking, which can also be pricey. Some reviewers suggest that alternative parking options around the corner are significantly cheaper than the hotel's valet service.
A few guests noted that they would have appreciated more information about parking options and fees on the hotel's website. There were also concerns over incidents such as cars being towed and issues with the valet losing car keys.
Overall, while the valet staff is helpful, the high cost and limited availability of parking options have been points of frustration for some guests.
Family
Safety and location were other key highlights mentioned by visitors. Families felt secure during their stay and found the hotel's proximity to metro lines and bus stops extremely convenient for exploring Chicago. Overall, the hotel received accolades for being an ideal base for a family vacation, providing all the necessary amenities and space needed to ensure a comfortable stay.
Yes, Homewood Suites By Hilton Chicago Downtown South Loop has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Homewood Suites By Hilton Chicago Downtown South Loop.
No, Homewood Suites By Hilton Chicago Downtown South Loop doesn't allow dogs.
Yes, parking facilities are available at Homewood Suites By Hilton Chicago Downtown South Loop.
Yes, Homewood Suites By Hilton Chicago Downtown South Loop has a gym.
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