Chicago41.88851800,
-87.62912600,
333 North Dearborn Street (driveway Entrance At 350 N. State Street)(Show on Map)
8.6
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Chicago Downtown, Autograph Collection is highly regarded by guests for its enviable location in the vibrant heart of downtown Chicago, nestled in the bustling River North district. The hotel's prime setting places visitors within effortless walking distance of iconic destinations like the Merchandise Mart, Michigan Avenue, and the Magnificent Mile, as well as numerous shopping, dining, and entertainment options. Proximity to the House of Blues, Chicago Riverwalk, Millennium Park, and Navy Pier makes it an attractive choice for tourists eager to explore both day and night.
Guests consistently appreciate the hotel's clean, modern, and spacious rooms, which are complemented by comfortable beds noted for ensuring restful sleep after a day of sightseeing. Views from higher floors offer stunning cityscapes, enhancing the overall room experience, despite some guests mentioning occasional minor maintenance issues.
Hotel Chicago Downtown also receives accolades for its stellar customer service. Staff, including individuals like Lakisha and Linda at the front desk, are frequently praised for their friendliness, attentiveness, and willingness to elevate the guest experience, creating a welcoming and home-like atmosphere.
Although the hotel lacks a dedicated breakfast facility, the nearby Yolk restaurant is widely recommended for its quality meals. Guests willing to venture to nearby cafes find satisfying breakfast options to start their day on a flavorful note. Parking services, albeit costlier than some would prefer, are efficient and appreciated for easing the logistical challenges of city travel.
Overall, Hotel Chicago Downtown, Autograph Collection stands out as a preferred choice for visitors seeking a comfortable, convenient, and culturally immersive stay in the Windy City, thanks to its great location, clean accommodations, and exceptional service. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is taking steps towards sustainability with initiatives like using LED lighting, smart thermostats, low water toilets, and flow limiters in bathrooms. They also have a green housekeeping service initiative and a cardboard recycling program.
4-Star Hotel
Hotel Chicago Downtown, Autograph Collection, is located near the Magnificent Mile. The hotel features stylish rooms and suites, a restaurant, and a fitness center. Guests can enjoy its central location near major attractions and shopping.
Luxury Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Guest room, 1 King BedFeaturing river views and a 42-inch flat-screen cable TV, this room also includes a coffee machine and a work desk.
Deluxe King RoomFeaturing city views and a 42-inch flat-screen cable TV, this spacious room also includes a coffee machine and minibar.
King Room - Concierge LevelFeaturing river views and a 42-inch flat-screen cable TV, this room also includes a coffee machine and minibar. Access to the concierge lounge is also provided.
Guest room, 2 Queen BedsOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 2 beds.
Queen Guest RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers air conditioning, a minibar, a coffee machine, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Room with Two Queen BedsOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine and a carpeted floor. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Nestled in the vibrant heart of downtown Chicago, Hotel Chicago Downtown, Autograph Collection boasts an enviable location that has delighted countless visitors. Situated in the River North district, the hotel places guests within easy walking distance to a myriad of attractions and venues. With the bustling Merchandise Mart and the iconic Michigan Avenue and Magnificent Mile just a short stroll away, guests find themselves surrounded by premier shopping and dining experiences.
For music lovers, the House of Blues is literally steps from the hotel, making it an ideal choice for concert-goers. The hotel’s proximity to the Chicago Riverwalk, Millennium Park, and the Navy Pier ensure a rich itinerary of daytime exploration, while nearby nightlife venues promise vibrant evenings.
The central positioning of the hotel offers seamless access to transport links and popular sites such as theaters, historical buildings, and beautiful parks. Visitors frequently remark on the convenience of having various dining options, lively bars, and entertainment spots right at their doorstep. Additionally, guests appreciate the clean, comfortable accommodations complemented by friendly and attentive staff, enhancing their stay.
Overall, the exceptional locale of Hotel Chicago Downtown ensures a convenient and enjoyable stay for those wishing to immerse themselves in the cultural and architectural marvels of the Windy City.
Breakfast
Hotel Chicago Downtown, Autograph Collection offers a breakfast experience that primarily revolves around the nearby Yolk restaurant. This establishment receives high praise for its convenient location, fresh ingredients, and excellent coffee, making it a favored choice for guests seeking a satisfying meal to start their day. Many enjoyed the breakfast burrito and subs for their travels, and the brunch options came highly recommended.
While the hotel provides some opportunities for complimentary continental breakfast as part of room upgrades, such offerings are not consistent as breakfast is not inherently included in the standard booking. This can lead to inconvenience, as guests may face long waits at Yolk during busy periods, particularly holidays like Thanksgiving when no breakfast service is available at the hotel. The lack of an internal breakfast buffet room and pricey options mean guests often look to nearby cafes for variety.
In summary, for those willing to explore outside the immediate hotel offerings, Yolk becomes an essential feature of a stay at Hotel Chicago Downtown, ensuring quality meals despite the absence of comprehensive breakfast inclusion in the hotel itself.
Rooms
Hotel Chicago Downtown, Autograph Collection offers guests a generally positive room experience with a few areas for improvement. Many guests appreciate the clean, modern, and well-furnished rooms, which are often described as spacious, comfortable, and well-lit. The beds consistently earn praise for their comfort, enhancing the overall relaxation and satisfaction of the stay. Views from higher floors add a delightful touch to the room experience, with some guests enjoying stunning cityscapes.
The hotel's location is a significant advantage, providing easy access to the vibrant downtown area and its attractions, from dining spots to cultural venues. This convenience enhances the appeal for travelers looking to explore Chicago on foot. Despite all the positives, some reviews mention that the rooms could use updates, with a few complaints about outdated decor and minor maintenance issues like drainage and carpets. Nonetheless, the overall sentiment remains positive, with many guests finding the rooms to meet or exceed their needs for cleanliness and comfort.
Beds
The beds at Hotel Chicago Downtown, Autograph Collection receive high praise for their comfort, with numerous guests describing them as comfortable and dreamy. Many sleepers enjoy the plushness and cozy warmth, finding them ideal for sinking into after a day exploring the city. Words like "comfortable beds" and "super comfy" dominate the reviews, indicating that the majority of guests have a positive experience when it comes to their sleep quality. However, a few visitors note issues such as excessive softness leading to back discomfort, and some think the beds could use updates as they found them to be off-balance or old. Despite these isolated comments, the overall consensus paints a picture of restful nights thanks to the hotel’s emphasis on providing a welcoming and plush sleeping environment.
Cleanliness
Hotel Chicago Downtown, Autograph Collection is a haven for those who prioritize cleanliness and comfort during their travels. Located conveniently close to key attractions like the riverwalk, this hotel impresses guests with its immaculately clean environments and modern, spacious rooms. The rooms are consistently praised for their cleanliness, with guests often noting the clean and comfortable beds. Beyond the rooms, the entire facility maintains a high standard of cleanliness, with both the lobby and other common areas regularly highlighted for their pristine condition.
Guests appreciate the modern updates and thoughtful design of the property, finding both style and functionality in their accommodations. The spaciousness of the rooms, complemented by high ceilings and neat decor, adds to the overall positive experience. Despite a few mentions of minor oversights regarding room items like towels and occasional housekeeping lapses, the overwhelmingly positive sentiments about cleanliness are a testament to the hotel's consistent efforts.
The hotel also wins praise for its friendly and accommodating staff, which enhances the guest experience, making it not only a clean choice but also a welcoming one. Whether it's a short stay or an extended visit, Hotel Chicago Downtown, Autograph Collection delivers an experience centered on cleanliness and guest satisfaction, ensuring a comfortable and reassuring visit for all travelers.
Staff
Visitors to Hotel Chicago Downtown, Autograph Collection, consistently praise the exceptional service they receive from the hotel's staff. Reviews highlight the staff's accommodating nature and their eagerness to assist in ensuring a hassle-free stay. Guests frequently mention the friendliness and attentiveness of the employees, describing the interactions as welcoming and pleasant. Particular commendations are shared for individuals such as Lakisha and Linda at the front desk, Irvin, Edward with concierge, and Richard at valet, all of whom are noted for their courteousness and excellent customer service. Specific praises are also given to Monse in the reception area and Tim, the bartender in the lobby, for their outstanding service and positive attitudes.
Many reviews reflect the staff’s ability to enhance the overall guest experience, often making visitors feel at home during their stay. The bilingual abilities of some staff members are also appreciated, as is their efficient handling of queries and concerns. While most of the feedback regarding the staff is positive, occasional remarks mention less favorable interactions, particularly with some front lobby staff. Despite these instances, guests are overwhelmingly satisfied, emphasizing the seamless service from check-in to departure and the attention they receive throughout their visit. Overall, the hotel staff are frequently recognized for going above and beyond to provide a memorable stay for guests, contributing significantly to the hotel’s reputation and complementing its excellent location.
Parking
Hotel Chicago Downtown, Autograph Collection, offers a convenient parking solution amidst the bustling cityscape, making it a worthy consideration for travelers. Guests frequently praise the efficiency and ease of the valet service, noting that it provides a hassle-free experience when loading and unloading their vehicles. Despite the high costs associated with parking, many find the service streamlined and effective, with attendants often going above and beyond to ensure a smooth process. While some guests express concerns over the price, particularly noting its impact when staying multiple nights, others appreciate the availability of plenty of nearby parking garages as alternative options. Overall, despite the cost, the convenience and efficiency of the valet parking service enhance the stay for many visitors at this downtown Chicago hotel.
4 Star
Hotel Chicago Downtown, Autograph Collection is praised for its excellent location, making it an ideal choice for visitors keen on exploring Chicago's attractions either on foot or via public transportation. Guests appreciate the spacious, comfortable rooms which offer ample space and cozy beds. The property itself is described as beautiful, featuring fast elevators and easily accessible nearby attractions. Although it doesn’t fully meet some expectations of a four-star hotel, the staff consistently receives commendations for their amazing service. Additionally, guests have highlighted the flexibility provided by the destination fee, which allows them to enjoy various offerings. However, some review phrases suggest there are areas for improvement, including enhancing certain aspects of the room standard and providing better options for water access, such as vending machines. Despite these points, the overall impression is favorable, with visitors noting the convenience and attractiveness of the hotel and its surroundings.
No, Hotel Chicago Downtown, Autograph Collection doesn't have any pool.
No, a spa isn't available at Hotel Chicago Downtown, Autograph Collection.
No, Hotel Chicago Downtown, Autograph Collection doesn't allow dogs.
Yes, parking facilities are available at Hotel Chicago Downtown, Autograph Collection.
Yes, Hotel Chicago Downtown, Autograph Collection has a gym.