Hyatt Centric The Loop Chicago

Chicago 41.88083500, -87.63115200 , 100 West Monroe Street (Show on Map)
8.3
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHyatt Centric The Loop Chicago enjoys high regard for its exceptional downtown location, which is convenient for exploring key tourist attractions and cultural highlights. Situated near important subway lines, parks, shopping districts and a variety of restaurants and cafes, it also benefits from proximity to the theater district, Millennium Park, the Willis Tower and Cloud Gate. This central positioning is particularly celebrated during events like the Chicago Marathon, enhancing the overall attractiveness of the stay. While the bustling area remains peaceful, clean and friendly, it offers seamless transport links, adding further convenience.

The hotel's breakfast has mixed reviews. Some guests appreciated the tasty and delicious offerings, although the majority found it unremarkable. Many noted the lack of inclusivity in the room price, limited selection, insufficient vegetarian options and the absence of fresh or hot food. Organizational issues and unclear schedules also contributed to its sub-par reputation, indicating room for significant improvement.

Dinner experiences at Hyatt Centric The Loop Chicago received praise, particularly for the first-floor restaurant's good food and pleasant atmosphere. However, the local dining scene was noted as less lively compared to areas like Magnificent Mile. The rooftop bar is a highlight, frequently commended for its stunning views and classy ambiance. Despite its appeal, inconsistent availability and restrictions on access occasionally disappointed guests.

The hotel's rooms are frequently lauded for their spaciousness, modern design and cleanliness. Comfortable beds, sleek layouts and well-received bathrooms, despite minor maintenance issues, contribute to an overall positive stay experience. Guests also reported beautiful views from upper floors and corner rooms, although storage space could be more generous. Lapses in housekeeping and the absence of room service were noted as minor drawbacks.

While the hotel's cleanliness garnered mixed reviews, the majority praised the spotless, well-furnished rooms. Some guests pointed to occasional housekeeping lapses and issues like dust or old food waste but acknowledged improvements and outstanding service overall.

The staff consistently receive high praise for their friendliness, professionalism and helpfulness. Guests often highlight the welcoming and accommodating nature of the team, making a significant positive impact on their experience. Despite a few instances of less satisfactory interactions, the overall sentiment towards the staff remains favorable.

The hotel's WiFi is well-regarded for its stability, strength and free access, meeting the needs of most guests. Occasional connectivity issues were mentioned but did not detract from the generally positive experience.

The gym is noted for its cleanliness and decent setup, suitable for basic workouts with its available equipment. However, it might not fully satisfy more demanding fitness enthusiasts, suggesting room for enhancement.

Parking at the hotel presents challenges, primarily due to high costs and occasional logistical difficulties. While some appreciated the availability of on-site parking and helpful staff, the overall sentiment leans towards parking as a significant drawback due to its expense and rules.

For families, the hotel is a favorable choice, offering large rooms and convenient locations within easy reach of cultural highlights and attractions. The comfort and quiet, family-friendly atmosphere, combined with attentive staff, contribute positively to the experience.

The nightlife around the hotel is a mix, highlighted by the well-regarded rooftop bar's ambiance and views. While the immediate surroundings might be less lively, vibrant nightlife areas are within reach, providing guests with options for evening entertainment.

The beds at Hyatt Centric The Loop Chicago are predominantly praised for their comfort with many guests enjoying restful, cozy sleep experiences. Quality bedding and spacious rooms add to the positive feedback, although a few criticisms about softness or support do exist.

Overall, Hyatt Centric The Loop Chicago offers a four-star experience characterized by modern, clean facilities and an outstanding location. Despite occasional critiques, particularly regarding breakfast and parking, the friendly staff, comfortable rooms and excellent central position make it a top choice for exploring Chicago.
Show more
Categories
4-Star Hotel
Hyatt Centric The Loop Chicago is located in the heart of the Loop. It features modern rooms, a restaurant and bar, and a fitness center. Guests can enjoy its central location near major attractions and business centers.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types
Queen Room with Two Queen Beds and Accessible Tub - Disability Access This room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.

Deluxe King Room This high-floor features panoramic views of the city through large windows.

Deluxe Queen Room with Two Queen Beds This high-floor features panoramic views of the city through large windows. Includes separate bath tub and walk-in shower.

Suite This corner suite features a separate seating area and dining area.

King Room This room includes a small table with plush chairs and complimentary bottled water.

Queen Room with Two Queen Beds This room includes a small table with plush chairs and complimentary bottled water.

Queen Room This room includes a small table with plush chairs and complimentary bottled water.

Deluxe Queen Room This high-floor features panoramic views of the city through large windows.

King Room - High Floor Located on a high floor, this room offers iconic views of downtown Chicago.

Queen Room with Two Queen Beds - High Floor Located on a high floor, this room offers iconic views of downtown Chicago.

Guest Reviews
8.3
Very Good
Location
Hyatt Centric The Loop Chicago has garnered extensive praise for its exceptional location, which is frequently described as perfect, ideal and absolutely central. Situated in the heart of the Loop area, the hotel provides easy access to key tourist attractions and cultural highlights with most destinations being within walking distance. Guests have noted its proximity to the Blue and Red Line subway stations, making it convenient for travel to and from O'Hare Airport, as well as exploring other city areas.

The hotel's central positioning also places it near parks, shopping districts and a wide array of restaurants and cafes. Being close to the theater district, Millennium Park, Willis Tower and the famous Cloud Gate, the location supports seamless and enjoyable city exploration. The availability of multiple public transportation options, including buses and the subway, further enhances its appeal.

The hotel's placement has been particularly appreciated by those visiting for events like the Chicago Marathon or holiday markets at Daly Plaza. Visitors have highlighted the ease of getting around, whether they chose to walk or use public transit. Additionally, despite its bustling central location, the hotel has been described as peaceful, clean and friendly, adding to the overall positive experience.

Overall, Hyatt Centric The Loop Chicago stands out for its unbeatable location in downtown Chicago, making it a top choice for travelers looking to immerse themselves in the city's vibrant atmosphere and attractions.

Breakfast
At Hyatt Centric The Loop Chicago, breakfast reviews present a rather mixed picture. Some guests praised the breakfast, calling it very good, tasty and delicious. However, many more expressed significant dissatisfaction. Numerous reviews pointed out that breakfast was not included in the room price and, when available, it was found to be basic, limited and often industrial with pre-packaged items. Guests highlighted a lack of vegetarian options, insufficient quantities and the absence of fresh or hot food, as the selection mostly comprised muffins, cereals and sweet pastries. Specific complaints included the breakfast being poor, unappetizing and underwhelming, describing it as sub-par for a hotel of this class. Others noted organizational issues, such as unclear schedules and insufficient space and supplies. Overall, while there are a few bright spots, the majority of guests found the breakfast offering at Hyatt Centric The Loop Chicago to fall short of expectations, needing significant improvement in both quality and variety.

Dinner
The dining options at Hyatt Centric The Loop Chicago present a mixed bag of experiences. While some guests highlighted the great food and very nice atmosphere at the restaurant on the first floor, others noted that dining in the surrounding neighborhood can be challenging due to its somewhat dead nature in comparison to the more lively Magnificent Mile.

A standout feature mentioned by many is the rooftop bar. It was frequently described as a beautiful and relaxing place to hang out, offering great views and a classy ambiance. The rooftop bar was so appealing that it was cited as one of the reasons travelers booked their stay. However, the rooftop bar's availability seemed inconsistent with some guests noting it was closed or only accessible if purchasing something, which was a disappointment for some.

The service quality at the hotel generally received positive mentions with attentive and friendly staff enhancing the overall dining experience. Despite the lack of room service for meals and an inside restaurant that hasn’t reopened since the pandemic, the hotel provides good services and keeps the dining experience pleasant.

In summary, Hyatt Centric The Loop Chicago offers a mixed dining experience with a highly praised rooftop bar that provides excellent views and a chic environment, though the local dining scene may not be as bustling as some might hope.

Rooms
Hyatt Centric The Loop Chicago offers an overall pleasant stay with its modern and spacious rooms that are frequently highlighted for their size and comfort. Many guests appreciated the cleanliness with several reviews pointing out that the rooms were very clean and tidy. The layout and design of the rooms are often described as sleek and contemporary, featuring comfortable beds that enhance the stay.

The bathrooms are generally well-received, particularly the showers, though there are some mentions of minor maintenance issues such as leaks and broken shower doors. While most appreciated the ample space and modern amenities, a few have noted that the rooms might require deeper cleaning and maintenance at times.

Guests also enjoyed beautiful views, particularly from the upper floors and corner rooms and the location in the heart of downtown Chicago is frequently praised for its convenience. Despite the noise mentioned by a few, many found the rooms to be fairly quiet, especially those located towards the ends of hallways.

However, a few drawbacks include the lack of room service, occasional housekeeping lapses during the week and insufficient closet or storage space. Some rooms lacked amenities like microwaves, which a few guests found inconvenient.

Overall, the large, well-decorated rooms, combined with comfortable beds and modern furnishings, leave a positive impression on most visitors. Efficient staff and good views round out the experience, making it a reliable choice for travelers seeking comfort and convenience in downtown Chicago.

Beds
The beds at Hyatt Centric The Loop Chicago have received a mix of feedback, predominantly praising their comfort. Many guests found the beds to be very comfortable, cozy and of high quality with some describing them as super comfortable or fantastic. The bedding quality was highlighted with mentions of good quality bedding and comfortable pillows. Some guests appreciated the size of the queen beds and the spacious rooms that housed them. A few negative comments mentioned beds being too soft or unsupportive with some finding the mattresses hard or uncomfortable. Despite these few criticisms, the overall consensus leans towards a positive sleep experience with many guests enjoying a restful and comfortable stay.

Cleanliness
The cleanliness of Hyatt Centric The Loop Chicago has garnered mixed reviews from guests, highlighting both positive and negative aspects. Many guests praise the hotel for its very clean and modern rooms, frequently noting that the accommodations were spotless, spacious and well-furnished. The bathrooms, in particular, received high marks for being clean and featuring modern, comfortable designs.

On the downside, some guests reported issues with housekeeping, indicating that rooms were occasionally not cleaned during their stay and cleanliness standards did not always meet their expectations. Instances of dust, hair from previous guests and old food waste were pointed out as areas needing improvement. Despite these concerns, several guests mentioned that the housekeeping staff did a great job when services were rendered with cleaning being described as outstanding and improved over time.

Overall, while the majority of feedback highlights the clean and pleasant environment, there is room for consistency in maintaining the high standards expected from a Hyatt property.

Staff
The staff at Hyatt Centric The Loop Chicago consistently receive high praise for their friendliness, professionalism and helpful nature. Guests frequently highlight the staff's welcoming and accommodating behavior, noting especially polite and kind team members such as Kyle, Rubi and David. The front desk personnel, including Missy and Edgard, are often mentioned for their superb attention and courteous service.

While the majority of reviews describe staff interactions positively with many labeling the team as amazing, outstanding and highly efficient, a few guests did encounter less satisfactory experiences with front desk responsiveness and occasional rudeness during night shifts. Nonetheless, the overall sentiment towards the staff remains highly favorable with many guests expressing their intention to return based on the positive interactions with hotel employees.

In summary, the Hyatt Centric The Loop Chicago staff stand out for their friendliness, attentiveness and dedication to providing excellent guest service, contributing significantly to the positive experiences of visitors.

Wi-Fi
Hyatt Centric The Loop Chicago is praised for its internet connectivity with guests noting that the WiFi is generally good, stable and strong. Many reviews highlight the fast WiFi connection and the added benefit that it is free. Most guests had positive experiences with the internet service, finding it reliable for their needs while staying in their rooms. However, a few reviews indicate occasional issues with some guests experiencing poor connectivity or trouble accessing the WiFi at all. Despite these isolated problems, the overall consensus leans towards a satisfactory and efficient internet experience.

Gym
The gym at Hyatt Centric The Loop Chicago presents a mixed bag of impressions, largely skewed towards the positive. While the fitness room is noted for being relatively small, it has been commended for its cleanliness and decent setup. Guests appreciate the availability of basic workout equipment such as treadmills and free weights, making it a suitable option for those looking for straightforward exercise routines. The variety of equipment available has also been highlighted positively. However, some guests feel that the fitness center could be improved, indicating that it may not fully meet the needs of all fitness enthusiasts. Overall, the gym is considered sufficient for a basic workout but may leave more demanding users wanting more.

Parking
Parking at the Hyatt Centric The Loop Chicago appears to be a mixed experience. While some guests appreciated the availability of on-site parking and the helpfulness of the parking staff, the majority were concerned about the high costs associated with it with prices mentioned ranging from $69 to $75 per day. Additionally, some reviews indicated difficulties with the parking rules and the inconvenience of having to park at separate locations. A few guests mentioned issues with promised refunds for parking fees that were not fulfilled. Despite some availability of street parking and private parking options, the overall sentiment indicates that parking can be a significant drawback for the hotel.

Family
Hyatt Centric The Loop Chicago emerges as a favorable choice for families visiting the city, especially suitable for those seeking comfort and convenience. Known for its central location, the hotel places guests within easy reach of cultural highlights and various attractions, making it an excellent base for exploring the city. The large quadruple rooms and twin double beds cater well to family needs, providing ample space and the ability to accommodate up to six people comfortably.

Families appreciate the quiet vacation atmosphere and the new, larger rooms that enhance their stay. Notable mentions highlight the good supply of extra towels and attentive staff who contribute to a family-friendly experience. The hotel's proximity to transport adds another layer of convenience, making it easier for families to navigate and enjoy their trip. The hotel receives high praise from parents who find it suitable for a comfortable and convenient family trip. However, it's worth noting that not all reviews find it ideal for family stays, suggesting that experiences can vary.

Nightlife
The nightlife around Hyatt Centric The Loop Chicago offers a mix of evening activities, making it a busy stop for guests. The rooftop bar stands out with its incredible views and fancy atmosphere, though it can get crowded and is sometimes closed. While the immediate surrounding neighborhood might feel less lively, other lively nightlife areas, like Magnificent Mile, are within reach. Bars close by add to the vibrant experience, despite occasional closures.

4 Star
The Hyatt Centric The Loop Chicago offers a four-star experience characterized by its clean and modern facilities. The hotel is highly rated and well-regarded for providing a luxurious experience in the heart of Chicago. Guests consistently describe the property as nice and clean with spacious rooms. The hotel's location is another standout feature, making it a lovely choice for travelers looking to explore Chicago.

However, it's worth noting that the breakfast has received some criticism for not meeting the expectations typically held for a four-star establishment. Despite this, the overall impression remains positive with friendly staff contributing to the high-quality experience most guests enjoy.

Business
Hyatt Centric The Loop Chicago is highly recommended for business travelers due to its prime location in the business center, making it a convenient choice for work-related trips. The hotel boasts a comfortable business lounge and several fully equipped conference rooms, providing an ideal setting for meetings and professional gatherings. The business-oriented atmosphere and office-like amenities, including well-equipped business rooms and dedicated meeting spaces, contribute to a productive stay. Guests appreciate the professional and courteous front desk staff, although there have been occasional difficulties in communication with the receptionist. Overall, the hotel is more suited for work trips but can also cater to those combining business with leisure.

Accessible
Hyatt Centric The Loop Chicago presents a mixed experience for guests with disabilities. Positioned in a prime, accessible location, it offers proximity to accessible metro stations, facilitating easy travel around the city. Many guests found the hotel rooms and general facilities to be adequately equipped for accessibility needs. Elevators serve all floors and the ease of check-in contributes to a comfortable start to the stay.

However, there are areas that could see improvement. While the rooms and overall location receive positive marks for accessibility, the reception area lacks the same level of convenience and the accommodation is not fully accessible, which might pose challenges for some guests. The hotel also has limited amenities, missing features like a pool and toasters, though each floor benefits from recycle bins, aligning with a modern, eco-friendly approach.

Luxury
At the Hyatt Centric The Loop Chicago, guests are greeted by a blend of luxury and stylish design. The hotel exudes a luxurious vibe with its top-notch amenities and beautifully designed spaces. The lobby, in particular, stands out for its sophisticated and upscale feel. The bar offers a lovely spot to unwind, contributing to an overall beautiful atmosphere. Whether it's the classy look or the inviting atmosphere, the hotel ensures a stay marked by high-end accommodations and a luxury feel that leaves a lasting impression.


No, Hyatt Centric The Loop Chicago doesn't have any pool.

No, a spa isn't available at Hyatt Centric The Loop Chicago.

Yes, Hyatt Centric The Loop Chicago welcomes dogs.

Yes, parking facilities are available at Hyatt Centric The Loop Chicago.

Yes, Hyatt Centric The Loop Chicago has a gym.

Location Show Map
More Options
  • Hotel in Chicago

  • 8.8 Excellent

  • From $243

  • Hotel in Chicago

  • 8.8 Excellent

  • From $223

  • Hotel in Chicago

  • 8.7 Very Good

  • From $301

  • Hotel in Chicago

  • 9.0 Excellent

  • From $282



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ