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Summary of reviewsThe Hyatt Place Chicago River North is highly regarded for its prime location in the heart of Chicago. Ideal for both tourists and business travelers, it offers easy access to major attractions like the Magnificent Mile, Navy Pier and Riverwalk, all within walking distance. Surrounded by a variety of restaurants, bars and shops, guests have plenty of dining and entertainment options right at their doorstep. Public transportation, including the Red Line train, is conveniently close, making it simple to explore the city. The hotel's central location and friendly staff create a welcoming environment and enhance the overall guest experience.
The breakfast service, while seen as a convenient inclusion, generates mixed reactions. Many appreciate the variety and quality of the American-style buffet, but there are consistent critiques regarding early closing hours, crowding and lack of variety. The breakfast area tends to become congested, leading to long lines and food shortages. Despite these issues, the breakfast is generally seen as fulfilling and convenient, though some guests suggest improvements in organization and service hours.
Dining options at the hotel receive positive reviews with a notable mention of the fantastic hotel bar, EMA and helpful dining staff like Ariel. The good dining amenities within the hotel, coupled with the multitude of nearby restaurants, contribute to a satisfying culinary experience.
Guest rooms are frequently praised for their spaciousness, cleanliness and comfort. Modern designs, impressive city views from higher floors and amenities such as large TVs and comfortable beds enhance the stay. Despite a few issues like inconsistent room cleaning and occasional noise, the general sentiment is positive with most guests finding the rooms cozy and well-suited for a pleasant stay.
The hotel maintains a reputation for cleanliness with many guests highlighting the very clean and spacious rooms. The cleaning staff are often commended for their diligence, contributing to a generally immaculate environment. While there are isolated instances of cleanliness lapses, the overall impression is of a well-maintained property.
The staff at Hyatt Place Chicago River North are widely praised for their professionalism, friendliness and helpfulness. Specific mentions of staff members like Maria from the cafeteria and Javy from the front desk underscore the personal attention guests receive. The front desk team and breakfast staff receive high marks for their efficiency and courteous service, creating an enjoyable and stress-free stay.
Guest opinions on the free wifi are varied. While many appreciate the strong and fast connection, particularly in the lobby, others experience issues with instability and poor coverage in some rooms. Despite these problems, there are notable areas where the wifi performs well.
The gym facilities at the hotel are highly praised for their quality and availability, making it a standout feature. Open 24 hours and equipped with high-quality gear, the fitness center receives positive feedback for accommodating various schedules and maintaining a welcoming workout environment.
Parking options, particularly valet service, receive mixed reviews. While valet parking is seen as convenient, its high cost is a common complaint. Self-parking is available but also comes with its own fees and logistical challenges, making it less ideal for some guests.
The hotel's central location also places it amidst a vibrant nightlife scene, offering numerous bars, restaurants and lively venues. While this adds to the appeal for nightlife enthusiasts, the associated noise can be an issue, particularly on weekends.
Overall, Hyatt Place Chicago River North offers a comfortable and convenient stay with its excellent location, professional staff and pleasant accommodations. Despite some minor issues, it is well-suited for travelers seeking a fulfilling experience in the heart of Chicago. Show more
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Hotel near Nightlife Spots
This hotel is located directly in the River North neighborhood, providing guests with immediate access to a wide selection of bars, clubs, and nightlife entertainment within walking distance.
3-Star Hotel
This hotel is known for its spacious rooms, modern design, and excellent location in the vibrant River North neighborhood. It provides a comfortable and stylish base for exploring Chicago's dining and entertainment scene.
Hotel with EV Charging Stations
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Room Types
King Room with Sofa BedThis room includes a small refrigerator and a coffee maker.
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Queen Room with Two Queen Beds, Sofa Bed and Accessible TubThis room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.
Queen Room with Two Queen Beds and Sofa BedThis room includes a small refrigerator and a coffee maker.
King Room with Sofa Bed and City ViewThis room features views of the Chicago city skyline.
Queen Room with Two Queen Beds and City ViewThis room features views of the Chicago city skyline.
Guest Reviews
8.5
Very Good
Location
Hyatt Place Chicago River North boasts an enviable location that makes it ideal for both tourists and business travelers. Nestled in the heart of Chicago, the hotel offers easy access to major attractions such as the Magnificent Mile, Navy Pier and Riverwalk, all within comfortable walking distance. Surrounded by a variety of restaurants, bars and shops, the location ensures that guests have plenty of dining and entertainment options right at their doorstep. The central position also provides convenient access to public transportation, including the Red Line train, making it simple to explore the entire city. Visitors consistently praise the hotel for its excellent location, noting that it is perfect for exploring Chicago's bustling downtown area and enjoying the vibrant local nightlife. The combination of a prime location and friendly, helpful staff enhances the overall stay, creating a welcoming environment for all guests.
Breakfast
The breakfast experience at Hyatt Place Chicago River North receives a mix of opinions from guests. Many reviewers appreciated the variety and quality of the breakfast, describing it as delightful, magnificent, great and even delicious. Highlights include the extensive selection of both hot and cold foods, a rich and satisfying American-style buffet and a pleasant dining area. Guests were particularly pleased with the inclusion of breakfast in their stay, noting it as a significant convenience with ample choices. Some found the breakfast to be above average and fulfilling, especially by US standards.
However, there are consistent critiques as well. A common point of frustration is the timing of breakfast service, which ends early at 9 AM, prompting several guests to suggest extending the hours. The breakfast area can become quite crowded, leading to long lines and occasional shortages of food. Some guests found the breakfast repetitive, lacking variety and not well-organized, often served with disposable cutlery and plates, which detracted from the overall experience.
While many enjoyed the breakfast for its typical American offerings like eggs, sausage and yogurt, others felt it was too basic or uninspiring. The breakfast room's size and setup were also points of concern with some describing it as disjointed and insufficient for the volume of guests.
Overall, while the breakfast at Hyatt Place Chicago River North satisfies many with its convenience and selection, there is room for improvement, particularly in terms of variety organization and service hours.
Dinner
Hyatt Place Chicago River North offers a pleasant dining experience with a very good restaurant and a fantastic hotel bar named EMA that stands out among the positive reviews. Guests appreciated the helpful staff in the dining area with particular mentions of Ariel's assistance with recommendations for nearby restaurants. The convenience of having good restaurants and nice eateries in the vicinity adds to the overall appeal. Despite a mention that the restaurant was closed to residents at one point, the response from food service was consistently praised. Ultimately, the combination of a nice bar and restaurant within the hotel, along with a variety of nearby dining options, ensures a satisfying culinary experience for guests.
Rooms
Hyatt Place Chicago River North offers guests a generally pleasant stay with several key highlights. The rooms are frequently praised for their spaciousness and cleanliness with many noting they are larger than typical hotel standards. Comfort is a recurring theme with beds often described as comfortable and rooms overall being cozy. Visitors on higher floors enjoy impressive city views, adding a delightful visual element to their stay.
The modern design of the rooms, including spacious and clean bathrooms, contributes positively to the guest experience. Amenities such as large TVs and seating areas with sofas add to the rooms' functionality and comfort. Some features, like the excellent shower pressure and nice bathroom amenities, also receive special mentions.
Nonetheless, there are a few minor drawbacks. Room cleaning inconsistencies were noted by several guests with some experiencing missed cleanings during their stay. Noise from neighboring rooms or vents can occasionally be an issue, particularly for rooms close to adjacent buildings. Some rooms' furniture and carpets appear worn and specific elements like sofa beds were found uncomfortable by some visitors. Additionally, the frosted glass bathroom doors divided opinions on privacy.
Despite these minor issues, the overall sentiment reflects a positive experience with most guests finding the rooms comfortable, spacious and well-suited for a pleasant stay in Chicago.
Beds
At Hyatt Place Chicago River North, the feedback regarding the beds is predominantly positive. Numerous guests have praised the beds for being very comfortable, providing a good night's sleep. The comfortable bedding and linens add to the overall satisfaction. The larger beds have been particularly highlighted for their comfort. Rooms are noted to be spacious and clean, enhancing the restful experience.
However, some concerns have been raised, especially about the pull-out sofa beds, which many found uncomfortable with thin and outdated mattresses. A few guests also mentioned that the main beds could be noisy or too soft for their liking. Despite these minor issues, the general consensus points towards a pleasant and cozy stay, thanks in large part to the primary beds that many guests found immensely comfortable.
Cleanliness
Hyatt Place Chicago River North is well-regarded for its cleanliness with many guests highlighting the very clean rooms and modern, spacious areas. The hotel's transparent cleaning procedures and the exceptional cleaning staff contribute to a generally immaculate environment. Rooms are described as clean, tidy and comfortable with spacious bathrooms and comfortable beds, adding to the overall positive experience. Guests appreciate the daily housekeeping and frequently mention that the facilities are well-maintained. However, some minor issues surfaced, such as slower elevator service and occasional noise in the hallways.
Despite the overwhelmingly positive remarks, there were a few criticisms regarding cleanliness. Some guests noted room cleaning wasn't performed daily and found issues like soap residue, mold in bathrooms and dust on older furniture. Isolated incidents included sightings of rodents and unexpected trash in rooms, suggesting room for improvement in maintaining consistent cleanliness standards. Overall, the hotel's central location and the friendly, responsive staff enhance its favorable reputation.
Staff
The Hyatt Place Chicago River North is renowned for its exceptional and friendly staff, who are consistently mentioned in guest reviews for their warm and welcoming demeanor. The front desk team, in particular, stands out for their professionalism and attentiveness. Many guests praise specific staff members, such as Maria from the cafeteria and Javy from the front desk, for their exceptional service and friendliness.
The hotel's staff are described as extremely helpful, courteous and always ready to assist with any concerns. Reviews frequently highlight their amiability, great service and the personal attention they offer, which creates a welcoming environment for guests. The team is noted for being very accommodating, ensuring that all guests feel comfortable during their stay.
Despite a few remarks about less enthusiastic nighttime staff, the overall impression is overwhelmingly positive. The reception and concierge services receive high marks for their efficiency and politeness, contributing to a smooth check-in and overall pleasant experience. The breakfast staff also receive accolades for their friendliness and efficiency with guests appreciating the clean and well-maintained dining area.
In summary, visitors to Hyatt Place Chicago River North can expect to encounter a team of staff members who are not only professional and competent but also genuinely friendly and helpful, making their stay enjoyable and stress-free.
Wi-Fi
Guests at the Hyatt Place Chicago River North have shared mixed experiences regarding the hotel's wifi. Many appreciated the free internet and noted that the wifi was of very good bandwidth, secure and provided an excellent connection, especially with fast speeds noted in certain areas. The lobby in particular was highlighted for its good and stable wifi service. However, numerous reviews also pointed out significant issues with the hotel's wifi network. Some guests found it to be extremely poor, unstable and unreliable with intermittent service and poor coverage in certain rooms. Several visitors reported that the wifi network wasn't functioning properly, took too long to load pages or did not work at all, making it difficult for them to stay connected. Despite these drawbacks, the positive remarks about strong wifi service in some parts of the hotel offer a glimmer of reliability for future visitors.
Gym
The gym at Hyatt Place Chicago River North consistently receives high praise for its excellent facilities. Guests appreciate the fitness center being available 24 hours a day, accommodating varying schedules. The workout area is noted for its decent size and high-quality equipment, which many consider among the best found in a hotel. Although some guests found the equipment selection minimal, the overall sentiment points towards a well-maintained and inviting fitness room. The combination of accessibility and quality makes the fitness center a standout feature for many visitors.
Parking
Parking at the Hyatt Place Chicago River North receives mixed reviews from guests. Many find the valet parking service convenient and appreciate its role in simplifying the drop-off and pick-up process. However, the cost of valet parking, which can be as high as $69 per night, is a common complaint among visitors with many describing it as extremely expensive and often inconvenient. Self-parking is an option, but it is typically available a few blocks away and also comes with a notable fee of around $64 per day.
Guests frequently mention the challenge of finding suitable parking near the hotel and the hassle involved in navigating parking arrangements. Some praise the abundance of good parking options nearby, but the additional distance and logistics can be a hassle. No free parking is available and this absence, along with costly valet services, adds to the frustration for many.
Overall, while the valet service can make navigating vehicle load and unload processes easier, the high costs and logistical challenges leave much to be desired for those using their own cars.
Nightlife
Located in the heart of Chicago's central Loop, Hyatt Place Chicago River North is surrounded by a vibrant nightlife scene. The area is teeming with bars, restaurants and lively terraces, especially buzzing during the summer months. Guests find the neighborhood very happening with many opportunities to enjoy good party atmospheres and lively activities just steps away from the hotel. Major tourist areas are conveniently accessible, making it easy to explore both renowned sites and local gems.
The abundance of bars and nightlife venues ensures that there are always plenty of places to eat and drink, catering to diverse tastes. Iconic spots like Blue Chicago add a special touch to the vibrant evenings, where visitors can truly have the time of their lives.
However, the bustling nightlife does come with a downside—noise. The area can be particularly noisy on weekends and Friday nights with sounds from bars, restaurants and nearby nightclubs permeating the streets. Additionally, the proximity to the fire department can contribute to the overall noise level.
Despite the substantial issue of noise, the dynamic locale offers an exciting and convenient base for nightlife enthusiasts looking to experience the best of Chicago's evening scene.
3 Star
Located in the vibrant River North district, the Hyatt Place Chicago offers a good value and is well-suited for travelers seeking a three-star experience. The hotel features essential amenities and services typical of mid-class accommodations, but with a mix of both positives and areas that could see improvement.
One of the standout aspects of the hotel is its wonderful location, providing easy access to popular attractions and dining establishments. This convenient positioning helps compensate for some of the limitations mentioned in guest reviews.
The breakfast experience, however, seems to be a point of contention. Guests highlighted the breakfast as being very basic, served on cardboard plates and bowls with limited choices and long lines each morning. The quality of the breakfast was described as average to regular, which may not reflect the class of the hotel some guests expect.
Facilities such as the furniture in the rooms appear to be on the older side and the air conditioning system received mixed feedback with some units being described as super loud or ineffective.
The hotel management seems to have some operational hiccups, such as frequent issues with the elevators and housekeeping services either being unavailable or ending their shifts early.
Despite these concerns, the Hyatt Place still offers a reasonable option for those seeking a centrally located, three-star rated hotel that delivers basic comforts and a good overall value.
Business
Hyatt Place Chicago River North offers facilities and services that cater well to business travelers. The hotel is well situated near Downtown, making it convenient for corporate activities. Rooms and meeting spaces are suitable for group events and it’s easy to accommodate larger groups. Business travelers will find added value in amenities such as print facilities and no extra charge for bag storage. The meeting rooms, although located in the basement, are functional. Breakfast catering to those on business schedules closes at 8:45 AM. The staff’s business-oriented approach and attention to detail enhance the overall experience. The hotel also upholds health protocols, requiring masking and proof of vaccination. Overall, it is considered a good value for money, especially for business trips.
Accessible
Hyatt Place Chicago River North is praised for its impressive accessibility, making it an ideal option for travelers with disabilities. Located in a prime area of Chicago, guests appreciate the hotel's convenience with restaurants and key city attractions like the River and the Bean within walking distance. The staff is noted for being both accommodating and multilingual, adding to a welcoming atmosphere.
Guests found the hotel to be comfortable, clean and well-maintained, highlighting the excellent service and range of amenities available. The property's location ensures easy access to all forms of transportation, enhancing mobility throughout the city. The hotel also provides luggage storage services, further contributing to a stress-free stay.
While there were a few minor issues noted, such as noise levels and some missing conveniences in the rooms, the overall experience at Hyatt Place Chicago River North remains highly recommended, particularly for families. Its combination of accessibility, comfort and service creates a positive environment for all guests.
No, Hyatt Place Chicago River North doesn't have any pool.
No, a spa isn't available at Hyatt Place Chicago River North.
No, Hyatt Place Chicago River North doesn't allow dogs.
Yes, parking facilities are available at Hyatt Place Chicago River North.