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Summary of reviewsSpringHill Suites Chicago Downtown/River North offers an exceptional experience, primarily driven by its prime location in the heart of Chicago's vibrant River North district. Guests consistently praise the hotel's proximity to key attractions like Millennium Park, the Magnificent Mile, and Navy Pier, all within walking distance, making it an ideal hub for both business and leisure travelers. The strategic location is complemented by easy access to public transit, ensuring seamless exploration of the city.
Guests frequently commend the hotel for its comfortable and spacious rooms, which blend functionality with inviting design. High floors provide breathtaking views of the Chicago skyline, while in-room amenities like microwaves and refrigerators enhance convenience. The overall cleanliness of the hotel, from the rooms to common areas, resonates positively with visitors, bolstered by attentive housekeeping and friendly staff who contribute to a welcoming atmosphere.
The breakfast experience is noted for its variety and quality, with an array of hot and cold options that cater to diverse dietary needs. While some find the breakfast typical or suggest minor enhancements, the overall offering is deemed a valuable addition to the stay, providing a great start to the day against the backdrop of the hotel's central location.
Visitors highlight the staff for their exceptional service and friendliness, enhancing the overall experience. The hospitality team is often recognized for their professionalism and willingness to assist with various requests, contributing to a comfortable and enjoyable stay. Specific staff members are noted for their excellent customer service, leaving a lasting impression and encouraging guests to return.
Families find SpringHill Suites particularly appealing, given its spacious rooms that accommodate larger units comfortably. The central location offers a safe environment, allowing for easy exploration of major city attractions. Additionally, despite some concerns regarding the cost of parking, the convenience, ease, and accessibility of the hotel's parking options add significant value to the stay.
In summary, SpringHill Suites Chicago Downtown/River North stands out for its prime location, comfortable accommodations, and welcoming atmosphere. While some minor criticism exists regarding room size for larger groups and breakfast options, the hotel remains a favored choice for those visiting Chicago, promising a memorable experience in a dynamic setting. Show more
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3-Star Hotel
This all-suite hotel offers spacious accommodations and a complimentary breakfast, making it a great value for families and extended stays. Its location in River North provides easy access to the city's attractions.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
King Studio with Sofa BedA flat-screen TV is included in this studio, along with a sofa bed and separate seating area.
Please note that the room rate is based on 4 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Studio with Two Double Beds and Sofa BedA flat-screen TV is included in this spacious studio, along with a sofa bed and separate seating area.
Please note that the room rate is based on 4 guests. Maximum occupancy is 4 guests (see Hotel Policies).
King Studio with Sofa Bed and City View - High FloorThis studio features a spectacular city view from a high floor. It includes a seating area and a sofa bed.
Studio with Two Double Beds with Sofa Bed and City View - High FloorThis studio features a microwave, cable TV and seating area.
Corner Studio with Two Double Beds with Sofa Bed and City ViewOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 3 beds.
King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleOffering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.
Double Studio with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleOffering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 3 beds.
King Studio with Sofa Bed and City View - High Floor - Mobility/Hearing Accessible w/TubThe unit offers 2 beds.
King Studio with Sofa Bed and City View - High View - Hearing AccessibleThe unit has 2 beds.
Studio with Two Double and One Sofa Bed - City View/High Floor - Mobility/Hearing Accessible w/TubThe unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
SpringHill Suites Chicago Downtown/River North boasts an exceptional and convenient location in the heart of Chicago, making it the ideal hub for exploring the city's vibrant offerings. Nestled in the River North district, guests rave about its proximity to key attractions such as Millennium Park, the Magnificent Mile, and Navy Pier—all easily accessible on foot. With close access to Chicago's extensive public transit system, moving across the city, even to the airport, is seamless. Surrounded by a plethora of dining options, shopping destinations, and lively nightlife, visitors are able to immerse themselves in the local culture within a short walk from the hotel. Guests consistently appreciate the friendly staff and spacious rooms, complemented by impressive views of the city skyline. Whether in town for a marathon, a family adventure, or a culinary exploration, the prime location of SpringHill Suites ensures a convenient and memorable stay in Chicago.
Breakfast
The SpringHill Suites Chicago Downtown/River North seems to offer a noteworthy breakfast experience for its guests. Many reviews commend the hotel's breakfast for its variety and quality, describing it as an amazing continental spread that includes hot and cold options to cater to diverse dietary needs. Guests appreciate the selection for its plentiful choices, including items like scrambled eggs, sausage, croissants, muffins, and even turkey sausage, which is a rare find. The breakfast area is generally well-organized, with attentive, friendly staff, notably contributing to a hospitable dining experience.
While some guests mention that certain items were not replenished quickly and occasionally describe the breakfast as basic or typical with disposable utensils, the consensus leans heavily towards a positive evaluation. The included breakfast is certainly seen as more than adequate, with various offerings that many find tasty and fulfilling. Some guests have expressed a desire for options like bacon and longer serving times, indicating there is still room for enhancement.
Overall, the breakfast at SpringHill Suites Chicago Downtown/River North is deemed a valuable addition to the hotel stay, with many guests appreciating it as a great start to their day, especially given the central and convenient location of the hotel which is described as safe and within walking distance to many attractions.
Rooms
Nestled in the vibrant heart of Chicago, SpringHill Suites Downtown/River North offers guests a comfortable stay with rooms praised for their cleanliness and inviting design. Many travelers appreciate the spaciousness and functionality of the accommodations, especially those who upgrade to larger suites or opt for corner rooms that boast breathtaking views of the city skyline. The modern facilities include amenities such as in-room microwaves and refrigerators, which enhance guest convenience.
While some reviewers find the layout of certain rooms snug for larger groups, particularly for families with more than three members, others highlight the comfort and cleanliness that pervade throughout the hotel. The high floors provide stunning vistas of the bustling cityscape, with large windows that capture the essence of Chicago both day and night.
Guests frequently comment on the comfort of the beds and the efficacy of the shower facilities, adding to a pleasant experience. Additionally, the hotel's location is lauded for its proximity to key attractions, making it an excellent choice for both business and leisure travelers.
Despite some minor critiques regarding room size and softness of beds for larger groups, the staff remains attentive and helpful, aiding guests in navigating their needs throughout their stay. With a secure environment requiring a key card for elevator access and the option for room cleaning upon request, SpringHill Suites provides a reliable choice for visitors seeking a mix of convenience and comfort in the dynamic Chicago landscape.
Beds
SpringHill Suites Chicago Downtown/River North receives high marks for the comfort of its beds, which many guests describe as extremely comfortable and boasting excellent bedding and pillows. Travelers consistently praise the beds for their comfort, leading to restful nights and enjoyable stays. However, there is room for improvement with the sofa bed, as several guests noted its discomfort and lack of maintenance. While the standard beds are appreciated for their comfort, some guests did mention an issue with the small size of the beds available in some rooms. Despite these minor concerns, the overall emphasis from visitors highlights comfortable accommodations, with attention paid to cleanliness and room spaciousness, enhancing the stay experience with a touch of indulgence.
Cleanliness
SpringHill Suites Chicago Downtown/River North has garnered a strong reputation for its impeccable cleanliness, an aspect that resonates throughout many guest reviews. Guests consistently highlight the hotel’s clean and modern property, ensuring a comfortable stay in its well-kept surroundings. From the spacious rooms to the common areas, the attention to detail in maintaining cleanliness is evident and appreciated by visitors.
Further enhancing guest experiences, the friendly and attentive staff are frequently mentioned, providing exceptional service from the lobby to the restaurant. The cleanliness and safety of the hotel create a welcoming atmosphere, contributing to its appeal as a desirable place to stay. The hotel's strategic downtown location adds to its charm, making it easy for guests to explore the city comfortably.
While the hotel receives high marks for cleanliness, a few reviews noted minor shortcomings, such as dated bathroom facilities and occasional lapses in housekeeping services. However, these instances are rare and do not overshadow the general consensus of a clean and well-maintained establishment.
Overall, SpringHill Suites offers excellent accommodation with clean, spacious rooms and an engaged staff, ideally situated for exploring Chicago's vibrant River North district.
Staff
Visitors to the SpringHill Suites Chicago Downtown/River North frequently praise the hotel's staff for their exceptional service and friendliness, making a stay here notably enjoyable. The hospitality team, especially at the front desk, is highlighted for being polite, professional, and accommodating, often going out of their way to assist guests with various requests. Many guests appreciated the staff's approachability and willingness to help, whether it was through accommodating early check-ins or simply offering a warm welcome.
Service at the breakfast area is often described as attentive and caring, adding a positive start to guests' mornings. Although there is a mention of breakfast finishing early and occasional less positive interactions, these seem to be rare exceptions to the overwhelmingly positive experiences. Staff members like Jenny and Vanessa, in particular, are recognized for excellent customer service and creating a welcoming atmosphere throughout the hotel.
Overall, the staff's friendliness and proactive support leave a lasting impression, enhancing the overall stay and encouraging guests to return. The location itself is also a convenient feature, with easy access to nearby restaurants and attractions, further adding to the appeal of staying at this hotel.
Parking
At SpringHill Suites Chicago Downtown/River North, parking presents a mix of convenience and cost considerations for travelers. While some guests found the hotel's onsite parking to be super convenient, with easy self-parking options and valet service, others noted the steep price of parking, with fees reaching up to $64 per night. The parking garage is conveniently connected to the lobby floor, providing easy access for both valet and self-parking. However, some visitors suggested alternative parking options nearby, ranging from $30 to $40 per day, which they found more economical. Despite the cost, the parking location was praised for its ease and accessibility, making it simple for guests to leave their cars and explore the city on foot. The attached parking garage further adds to the convenience, though some reviewers mentioned that finding parking could be somewhat complicated. Overall, while parking at the hotel can be pricey, the ease and location offer considerable benefits for those opting to park their vehicles onsite.
Family
SpringHill Suites Chicago Downtown/River North emerges as a compelling choice for families visiting the Windy City. Designed with spacious rooms that accommodate up to five people, including a sofa bed, the hotel caters comfortably to larger family units. Many families find the rooms functional and perfectly suited for their needs, ensuring a comfortable lodging experience for everyone, including young children who seem to delight in their stay.
The hotel staff receives praise for their excellent service, proving integral to the welcoming atmosphere that families appreciate. Located centrally in Chicago, it offers an ideal base for exploring the city; guests mention the ease of walking to major attractions, making it possible to cover a lot of sights during short visits. The safe environment further enhances its appeal to families looking to explore without worry.
While some guests noted limited breakfast options, the daily availability of hot chocolate, tea, and coffee lends a comforting touch for busy family itineraries. The hotel's accessibility and focus on being family-friendly leave a memorable impression on both adults and children, with some youngsters eagerly anticipating a return visit.
Ultimately, SpringHill Suites stands out for its prime location, ample space, and a warm, inviting atmosphere, making it an excellent choice for a family-friendly stay in Chicago.
3 Star
Nestled in the vibrant River North district of Chicago, SpringHill Suites offers an inviting blend of convenience and comfort for travelers. Guests frequently highlight the hotel's strategic location, which is perfect for exploring the city's popular shopping spots, restaurants, and the bustling theater district—all within walking distance. The welcoming atmosphere of the hotel is complemented by its professional and friendly staff, ensuring a pleasant stay from check-in to departure.
Accommodations are praised for their spaciousness and cleanliness, providing guests with a comfortable retreat after a day out in Chicago. While there are suggestions for improvement, such as enhancing the breakfast offerings and optimizing the sofa bed for additional guests, the overall experience remains positive. Visitors repeatedly commend the property for its reliability, remarking that it meets expectations without significant complaints.
Whether one is visiting for leisure or business, SpringHill Suites Chicago Downtown/River North stands out as a solid choice, with many guests expressing their willingness to return and recommend the hotel to others. With its prime location and inviting atmosphere, it remains a favored option for those looking to enjoy the city's vibrant charm.
No, SpringHill Suites Chicago Downtown/River North doesn't have any pool.
No, a spa isn't available at SpringHill Suites Chicago Downtown/River North.
No, SpringHill Suites Chicago Downtown/River North doesn't allow dogs.
Yes, parking facilities are available at SpringHill Suites Chicago Downtown/River North.
Yes, SpringHill Suites Chicago Downtown/River North has a gym.