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Summary of reviewsSpringHill Suites by Marriott Chicago Chinatown is a standout hotel noted for its exceptional location and quality service. Situated in the heart of vibrant Chinatown, it offers guests easy access to a variety of dining options, shopping venues, and cultural attractions. The hotel's proximity to the Cermak Chinatown train station allows for convenient travel to downtown Chicago and other city highlights. Guests appreciate the neighborhood's cleanliness, safety, and walkability, making it an attractive choice for both leisure and business travelers.
The hotel impresses with its delicious and varied breakfast offerings, drawing positive reviews for its quality and selection, despite some suggestions for more non-dairy and vegan options. The overall breakfast experience is enhanced by the clean and friendly environment, making it a memorable part of the stay.
Rooms are consistently praised for their modernity, spaciousness, and cleanliness, providing a refreshing and comfortable environment. Many guests highlight the comfort of the beds and the practicality of room amenities like microwaves and refrigerators. Minor concerns, such as the absence of an in-room safe and issues with the dry air from heating, are generally overshadowed by the positive experiences.
Cleanliness is a hallmark of the hotel, with both public and personal spaces maintained to high standards. The hotel’s modern design complements its clean atmosphere, creating a welcoming environment for guests.
The staff at SpringHill Suites receive accolades for their friendliness, professionalism, and attentiveness. From the reception to housekeeping, staff members go above and beyond to ensure a pleasant stay, contributing significantly to the hotel's favorable reputation.
While parking experiences vary, guests generally find the arrangements satisfactory, with secure parking options available for a fee and free alternatives nearby for budget-conscious travelers.
Families find the hotel accommodating, with spacious rooms and suitable amenities enhancing their stay. Despite the absence of a pool, the hotel’s central location and family-friendly atmosphere make it a preferred choice for visitors with children.
Overall, SpringHill Suites by Marriott Chicago Chinatown is highly recommended for its combination of location, comfort, modern amenities, and excellent service, appealing to a wide range of guests from business travelers to families. Its blend of practicality and cultural immersion makes it a distinguished option in Chicago. Show more
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Hotel with Gym
Included in curated lists of Chicago hotels featuring a gym or fitness center. It caters to guests looking for on-site exercise options.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
King Suite with Trundle BedOffering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker.
Queen Suite with 2 Queen Beds - Trundle BedProviding free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker.
Penthouse Suite with Sofa BedProviding free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. The spacious air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view.
Penthouse King Suite with Sofa BedThe spacious suite offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. This suite has a tea and coffee maker, a seating area, a flat-screen TV with streaming services and a patio.
Penthouse King SuiteFeaturing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and a microwave. The spacious air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views.
King Suite with Trundle Bed - Hearing AccessibleThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The kitchenette is equipped with a refrigerator and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Suite with Two Queen Beds and Trundle Bed - Hearing AccessibleThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a refrigerator and a microwave. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.
King Suite with Trundle Bed and Roll-in Shower - Mobility AccessibleThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The kitchenette features a refrigerator, a microwave and a tea and coffee maker. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Suite with Two Queen Beds and Trundle Bed - Hearing AccessibleThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which is fitted with a refrigerator and a microwave. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.
King Suite with Trundle Bed - Hearing AccessibleThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a refrigerator and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
King Suite with Trundle Bed and Roll-in Shower - Mobility AccessibleThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, a microwave and a tea and coffee maker. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Guest Reviews
Location
SpringHill Suites by Marriott Chicago Chinatown boasts an enviable location that is frequently praised by guests for its convenience and appeal. Nestled in the heart of Chinatown, it offers easy access to an array of diverse dining experiences, shopping options, and cultural attractions. The hotel is steps away from the Cermak Chinatown train station, making downtown Chicago and other city attractions easily reachable. Guests appreciate the abundance of nearby Asian restaurants, bakeries, and shops, which enrich the stay with flavorful and vibrant experiences.
The neighborhood surrounding the hotel is frequently described as clean, safe, and walkable, enhancing its appeal for both leisure and business travelers. Visitors find it a great base for exploring the wider city, with the CTA station just a short walk away providing quick and convenient transit options. The proximity to key venues such as Thalia Hall, Guaranteed Rate Field, and McCormick Place adds to its allure, particularly for those in town for events or conferences.
The modern amenities, coupled with the attentive service from the hotel staff, further contribute to positive experiences, making it an excellent choice for families and business travelers alike. In summary, the hotel's prime location right in the middle of Chinatown combines cultural immersion with practical accessibility, making it an ideal spot for exploring one of Chicago's most vibrant neighborhoods.
Breakfast
SpringHill Suites by Marriott Chicago Chinatown appears to impress with its breakfast offerings, drawing admiration from guests for its variety and quality. Many describe the breakfast as delicious, fantastic, and even one of the best they have experienced at a hotel. Guests appreciate the extensive selection available, which includes options like cereals, fresh fruit, yogurt, and hot food items. Complimentary breakfast is noted as a pleasant surprise, surpassing expectations for its price point. While the ample and varied breakfast spread is generally praised for satisfying diverse preferences, some guests mention a need for better non-dairy and vegan selections. A few reviews point out that the quantity of items could be better aligned with the number of guests. However, the breakfast ambiance, cleanliness, and friendly staff contribute positively to the overall dining experience, making breakfast at the hotel a highlight for many visitors.
Rooms
Nestled in the vibrant heart of Chicago's Chinatown, SpringHill Suites by Marriott Chicago Chinatown stands as a beacon of contemporary comfort and cleanliness. Travelers consistently praise the hotel for its modern, spacious rooms that combine style with practicality. The establishment's recent construction ensures everything feels fresh and up-to-date, making it particularly appealing to guests who value crisp, clean environments. The rooms themselves are bright and roomy, with many guests expressing delight at their size and the thoughtful layout that caters to both relaxation and work. The beds and pillows have been repeatedly noted for their comfort, promising a restful night's sleep after a day of city exploration.
Highlighted amenities add to the convenience, with many rooms equipped with microwaves, refrigerators, and coffee makers. While some guests have noted the lack of a safe and issues with dry air from heating, these minor drawbacks are overshadowed by the overall positive experience. The helpful and amiable staff contribute significantly to the welcoming atmosphere, ensuring that any additional needs are swiftly met. Complemented by a varied breakfast offering, the hotel assures a solid start to the day. For those seeking a blend of space, modernity, and location with an emphasis on cleanliness and comfort, SpringHill Suites by Marriott Chicago Chinatown emerges as a top choice.
Beds
SpringHill Suites by Marriott Chicago Chinatown largely receives positive feedback regarding the comfort of its beds. Guests frequently describe the beds as comfortable and cozy, with many appreciating the firm yet comfortable mattresses. The spacious rooms and comfortable beds contribute to a relaxing stay, enhanced by the fabulous bed and pillows, which many found extremely cozy.
While the majority of reviews highlight the excellent bed comfort, some guests have noted issues with the mattresses, finding them uncomfortable or too firm. Nonetheless, the overall consensus leans toward satisfaction, with many guests commending the pristine condition of the mattresses and enjoying restful nights.
Beyond the beds, the King suite is noted for its comfortable furniture, including a lounge-worthy sofa. The hotel is also recognized for its excellent service and cleanliness, creating a welcoming environment for all guests. Despite certain drawbacks, such as chemically-scented sheets or stained linens, the accommodations are often described as fantastic, supporting a mostly pleasant and enjoyable experience.
Cleanliness
SpringHill Suites by Marriott Chicago Chinatown has garnered high praise for its exceptional cleanliness, consistently mentioned in guest reviews. Visitors describe the hotel as very clean, with spotless and modern facilities that make a strong impression from the moment guests enter the lobby. The rooms are spacious, tidy, and well-maintained, offering a comfortable stay that meets high standards of hygiene. The hotel's modern design and clean environment extend beyond the guestrooms, with public spaces also being noted for their cleanliness and order.
This property, often considered one of the cleanest hotels in Chicago, boasts a new and shiny appearance, contributing to a welcoming atmosphere. Guests appreciate the efficient staff who contribute to the overall satisfaction during their stay, highlighting their friendliness and attention to detail.
Strategically located in the heart of Chinatown, SpringHill Suites also offers convenience alongside its cleanliness, adding to its appeal for those attending nearby events at the convention center. The hotel's breakfast, providing numerous options, is another feature that enhances the guest experience. Overall, SpringHill Suites by Marriott Chicago Chinatown provides a clean, modern, and comfortable stay, leaving guests with a positive impression and a sense of having found a gem in the city.
Staff
SpringHill Suites by Marriott Chicago Chinatown stands out for its exceptional hospitality, characterized by a team of incredibly friendly, professional, and attentive staff. Guests frequently encountered staff members who were not only courteous but also went above and beyond to ensure a comfortable and pleasant stay. The reception area, praised for its premium feel, serves as a welcoming first impression, with front desk employees noted for their excellence in customer service and providing helpful tips about local attractions and dining options.
Visitors commend the staff for being consistently accommodating and informative throughout their stay, consistently ready to assist and advise guests. The positive atmosphere is enhanced by the staff's genuine friendliness and consideration, which is reflected in their respectful and thoughtful interactions. Experiences of exceptional service extend to various facets of the hotel, including efficient and attentive housekeeping, as well as excellent management. The hotel's modern, clean environment, coupled with a high level of customer service, makes it a recommended choice for travelers seeking comfort and a welcoming atmosphere.
Overall, the staff's dedication to personalizing their service and maintaining good vibes contributes significantly to the hotel's reputation, ensuring guests feel valued and eager to return for future visits to Chicago.
Parking
At the SpringHill Suites by Marriott Chicago Chinatown, guests often have varying experiences concerning parking. While some find parking easy and convenient with the attached garage offering direct access to the hotel, others highlight the tight spaces and higher costs, with a standard rate of $30 per night. Despite these costs, the secure nature of the attached parking facility and the option to come and go with in-and-out privileges seem to be appreciated.
For those seeking budget-friendly alternatives, free parking options are available nearby, though some guests express concerns about walking alone from these spaces at night. The free parking around the corner and on the street between certain hours seems to be a welcome alternative for cost-conscious travelers. Additionally, the presence of a complimentary parking option and weekend security patrols adds a layer of reassurance for safety and value.
Overall, the parking situation at this hotel is a mixed bag, with some guests finding the convenience and security worth the price, while others would prefer clearer information and more affordable options.
Family
SpringHill Suites by Marriott Chicago Chinatown receives praise for its hospitable and family-friendly environment, making it an ideal choice for those traveling with children. Guests appreciate the spacious and relaxing accommodations, which provide plenty of room for families, including amenities like a couch with a trundle bed that comfortably fits larger groups. While some noted the absence of a pool for grandchildren, the overall experience is highly positive, with families feeling safe and well-accommodated during their stay.
Situated centrally in Chinatown, the hotel offers easy access to numerous nearby dining options, enhancing the experience for both families and individuals on business trips. From teenagers enjoying the local cultural offerings to families finding the hotel perfect for vacations, the SpringHill Suites in Chicago Chinatown makes a strong impression, encouraging repeat visits from satisfied guests.
3 Star
Nestled in the heart of Chicago's Chinatown, the SpringHill Suites by Marriott offers a delightful blend of comfort and convenience. Guests appreciated the hotel's peaceful surroundings, noting how pleasant it was to explore the area in the tranquil early morning hours. Its location is ideal, with just three subway stations separating visitors from the bustling city center, making it a quiet retreat that balances access and relaxation.
The hotel has been praised for its excellent value, providing modern amenities at a reasonable cost. The recently remodeled property boasts a chic and contemporary design that enhances the overall guest experience. Spacious rooms and bathrooms are a highlight, ensuring that comfort remains a top priority. Cleanliness and modernity are seamlessly woven into the experience, elevating each stay.
Guests also commend the exceptional customer service, with staff quick to respond to any concerns, ensuring an overall positive experience. The combination of these elements makes SpringHill Suites a place that many would gladly return to. Its blend of location, comfort, and service makes it a recommended choice for both new and returning visitors to Chicago.
Business
SpringHill Suites by Marriott Chicago Chinatown stands out as an exceptional choice for business travelers visiting Chicago, offering a strategic location that facilitates both professional and leisure activities. Situated conveniently close to shopping and dining options, the hotel offers easy access to the McCormick Convention Center, making it a perfect spot for those attending conferences or events.
Guests will find that the hotel provides a conducive environment for work, complemented by a fresh and functional interior that enhances productivity. The spacious and impeccably clean rooms allow for a comfortable stay, while the attentive and excellent staff ensure all needs are met efficiently. Additionally, the hotel is accommodating for families and individuals with limited mobility, offering a welcoming atmosphere for a diverse range of guests.
For business travelers who appreciate cultural culinary experiences, the hotel's location amidst great Asian food options adds a delightful dimension to the stay. Whether for a short trip or an extended visit, SpringHill Suites by Marriott Chicago Chinatown caters to the needs of its guests, providing a harmonious blend of convenience, comfort, and quality service.
No, SpringHill Suites by Marriott Chicago Chinatown doesn't have any pool.
No, a spa isn't available at SpringHill Suites by Marriott Chicago Chinatown.
No, SpringHill Suites by Marriott Chicago Chinatown doesn't allow dogs.
Yes, parking facilities are available at SpringHill Suites by Marriott Chicago Chinatown.
Yes, SpringHill Suites by Marriott Chicago Chinatown has a gym.