A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
TheWit Chicago, A DoubleTree by Hilton Hotel is a highly recommended four-star hotel in downtown Chicago. The hotel's location is unbeatable and the staff is welcoming, making it a great choice for travelers. The rooftop is a highlight of the hotel, although some guests had mixed experiences with it. The rooms are generally well-maintained with only a few negative experiences with cleaning service mentioned. The pricing is fair for a downtown location, but some guests felt that the hotel did not live up to the 4-star rating. Despite some concerns about false advertising and poor service, theWit Chicago is still a fine choice for a stay in the Windy City.
LondonHouse Chicago, Curio Collection by Hilton is a highly recommended option for a comfortable and luxurious stay in Chicago. The hotel boasts exceptional facilities complemented by a responsive and welcoming staff, ensuring that guests are accorded the highest level of service. The rooms are also highly rated as they are spacious, comfortable and elegantly designed. The reasonable pricing of the hotel also enhances its appeal, making it the best hotel for some visitors in the US. LondonHouse Chicago, Curio Collection by Hilton is located in an unbeatable location and the quality of the hotel exceeds expectations. Although a few guests found it to be just average, LondonHouse Chicago, Curio Collection by Hilton still earns its place as a top choice for anyone visiting the city.
One of the most unique hotels in Chicago offering an artful juxtaposition that balances the beauty of natural elements with state-of-the-art technologies. Natural, sustainable woods and warm earth tones create the ideal atmosphere for your getaway.
Summary of reviews
Overall, Eurostars Magnificent Mile receives mostly positive reviews from guests who appreciate the hotel's convenient location and reasonable pricing. While some guests comment on needing updates, this doesn't detract from what is seen as an overall wonderful experience. As a good 3-star hotel with 4-star quality service, some guests admit there are obvious signs of wear within the room. Certain guests comment on poor craftsmanship and filthy air filters that question the hotel's 4-star rating, but the hotel is still regarded as a great value for its price and a highly recommended stay.
The DoubleTree by Hilton Chicago Magnificent Mile offers a prime location in the heart of downtown Chicago, making it an excellent base for exploring major landmarks such as Navy Pier, the Riverwalk and Millennium Park. Its proximity to shopping destinations on Michigan Avenue and the Magnificent Mile, as well as various dining and entertainment options, enhances its appeal. The hotel itself receives recognition for its cleanliness, friendly staff and comfortable rooms, making it suitable for tourists looking to experience the best of Chicago.
While the breakfast experience has mixed reviews with some guests finding it expensive and inconsistent, others appreciate the quality and variety of food. The dinner experience, on the other hand, is generally positive with guests praising the delicious food, inviting bar atmosphere and excellent service, although a broader menu selection would be welcomed.
Rooms are noted for their spaciousness and comfort with many guests praising the cleanliness and comfortable bedding. Some rooms offer fantastic city or partial lake views. However, there are areas for improvement, including outdated furniture, small bathrooms and inconsistent housekeeping. Despite these points, positive feedback about room comfort and amenities often prevails.
Cleanliness of the hotel is generally commendable with many guests appreciating the tidy, comfortable rooms and clean common areas. However, there are occasional complaints about housekeeping inconsistencies and maintenance issues. The friendliness and helpfulness of the staff are highly praised, though some guests have experienced less satisfactory service from certain staff members.
The gym receives positive feedback for its spaciousness and quality equipment, remaining accessible 24 hours a day. The rooftop pool is a beloved feature for its ambiance and cleanliness, though there are some concerns about its maintenance and occasional overcrowding.
Parking is a mixed experience with guests appreciating the convenient location but often finding it expensive and the spaces tight. The absence of some amenities like valet service and elevator access in the parking area adds to the logistical challenges.
The hotel is particularly noted for its family-friendly environment with numerous activities for children and comfortable family rooms. Small touches like providing signature cookies contribute to a welcoming atmosphere for families.
The beds receive largely positive reviews for their comfort and quality, enhancing the overall experience for most guests despite occasional issues with bed cleanliness and firmness.
Business travelers find the hotel well-suited for corporate needs, benefiting from its central location and business-friendly amenities.
Overall, the DoubleTree by Hilton Chicago Magnificent Mile stands out for its excellent location, friendly staff and comfortable amenities, making it a solid choice for various types of travelers looking to enjoy Chicago.
The Drake Hotel in Chicago is celebrated for its outstanding blend of historic charm and modern convenience. Situated in a prime location near Michigan Avenue, the Gold Coast neighborhood, and the picturesque Lake Michigan shores, it offers easy access to the city's top attractions. Guests are particularly fond of the hotel's remarkable vintage ambiance, which provides a charming glimpse into a bygone era without compromising on comfort. The staff at The Drake receive persistent accolades for their friendliness, attentiveness, and professionalism, contributing significantly to a welcoming and enjoyable stay. Notable figures, such as Bellman Christopher and Valet Faris, are mentioned for their exceptional service.
The rooms at The Drake are praised for being spacious, clean, and comfortable, with some featuring impressive lake views. Although a few rooms could benefit from modern updates, the overall atmosphere maintains an alluring historical appeal that many visitors find enchanting. Guests frequently commend the hotel's comfortable beds and high-quality linens, ensuring a restful night's sleep.
While the breakfast experience presents some inconsistencies, with issues related to vouchers and restaurant hours, the quality of the food receives praise whenever available. The hotel's central location complements its luxurious offerings, making it an ideal retreat with stunning views that create an upscale and romantic ambiance.
The Drake Hotel remains an emblem of elegance and sophistication, cherished for its rich history and timeless allure. Though some suggest minor improvements could further elevate its status, its ability to transport guests into an era of grandeur and opulence makes it a beloved choice for those seeking a classic hotel experience in Chicago.
A historic Chicago building filled with character in downtown Chicago, just a few minutes away from Mag Mile.
Summary of reviews
Sports Illustrated Resorts Chicago is celebrated by guests for its exceptional downtown location, offering convenient access to iconic attractions like Millennium Park, the Riverwalk, and Cloud Gate. Visitors enjoy a seamless blend of modern design, clean accommodations, and stellar service provided by the hotel staff, who are frequently praised for their friendliness and helpfulness, ensuring a pleasant stay experience.
The culinary offerings at Virgin Hotels are a particular highlight, with Miss Ricky's receiving commendation for both its breakfast and dinner menus. The breakfast experience, infused with American cuisine and featuring standout items like cayenne-infused coffee, is praised despite some concerns about the voucher system. Dinner at Miss Ricky's comes highly recommended, celebrated for its delightful flavors and welcoming atmosphere, offering excellent value for money.
Rooms at the hotel showcase a unique blend of style and comfort, with chic, functional layouts and high-tech amenities ensuring a delightful stay. The rooms are spotlessly clean, with comforting beds and stunning views that contribute to a luxurious feel. The hotel's emphasis on cleanliness and attention to detail is evident throughout the property, enhancing the guest experience.
Sports Illustrated Resorts Chicago caters exceptionally well to business travelers, offering amenities that facilitate work while also providing opportunities for relaxation. The gym is well-equipped, providing a comprehensive workout environment, while the hotel’s business amenities are optimized for productivity. Moreover, the property is dog-friendly, appealing to travelers who wish to bring their pets along.
Luxury and romance seamlessly blend in the modern design of Sports Illustrated Resorts Chicago, creating an inviting atmosphere ideal for couples seeking a special getaway. The rooftop terrace provides a spectacular setting for intimate moments, enhancing the hotel's romantic allure.
Despite some areas for improvement, such as Wi-Fi connectivity and aspects related to business amenities like valet services, Sports Illustrated Resorts Chicago remains a highly recommended choice, lauded for its vibrant ambiance, superior service, and memorable guest experience.
The Canopy By Hilton Chicago Central Loop receives commendable reviews, particularly for its prime location, inviting rooms, and exceptional staff. Situated in the heart of the city's Central Loop, the hotel allows guests easy access to Chicago’s major landmarks like the Willis Tower and Millennium Park, perfect for both business and leisure travelers. Its proximity to key transport hubs such as Union Station and the L Train also facilitates convenient travel across the city and beyond.
Guests frequently remark on the thoughtfully designed rooms that offer a mix of vintage charm and modern comfort. The spacious, clean accommodations are adorned with captivating decor and equipped with modern amenities, including smart TVs and coffee machines. Many guests appreciate the stunning city views, often capturing nearby architectural gems.
Cleanliness is a highlight, with visitors noting the immaculate condition of the rooms and common areas. The hotel’s attention to hygiene contributes to a pleasant and comfortable atmosphere throughout the stay.
The friendly and attentive staff consistently garners positive feedback. The reception team is particularly praised for their accommodating nature, with individual staff members like Danielle standing out for exceptional service.
Although there’s room for improvement in the breakfast experience, with criticisms focused on cost and variety, the breakfast staff is acknowledged for their friendliness and the quality of certain dishes, like sandwiches and omelettes.
The parking situation presents some challenges, with guests encountering high fees and occasional administrative issues. The suggestion to utilize alternative parking solutions like SpotHero is common, owing to these concerns.
Overall, Canopy By Hilton Chicago Central Loop is lauded for its comfortable beds, remarkable cleanliness, and central location, paired with exceptional service, making it a top choice for those visiting Chicago.
Sable at Navy Pier Chicago, a Curio Collection by Hilton, receives widespread acclaim for its prime, scenic location coupled with breathtaking views of Lake Michigan and the Chicago skyline. The hotel situates guests in the heart of Navy Pier, providing easy access to local attractions like the Shakespeare Theater, various dining options and shops. The hotel’s rooftop bar and on-site restaurant enhance the guest experience with visitors frequently praising the stunning sunsets and sunrises observable from their modern, clean and well-equipped rooms.
Guests repeatedly highlight the hotel’s cleanliness, comfort and elegant décor. Rooms are praised for their serene atmosphere, comfortable beds and sleek bathroom designs. Despite occasional cleanliness issues, the feedback predominantly describes the accommodations as impeccable and well-maintained. Moreover, the courteous and friendly staff contribute significantly to the positive experiences, ensuring a professional and welcoming environment.
The breakfast at Sable presents a mixed experience; while the convenience and view are appreciated, there are mentions of limited choices and consistency issues, such as cold food and slow service. Similarly, dinner experiences show a dichotomy: some guests enjoy the offerings and friendly service, yet others find the menu minimal and expensive with a few incidents of slow service and occasionally disappointing meals.
Despite significant praise for the fantastic location and views, occasional service inconsistencies and internet connectivity issues have been reported. The Wi-Fi service sometimes encounters significant connectivity problems, although other conveniences like valet services and accessible customer service via texts are appreciated.
Families find the hotel particularly favorable due to its proximity to numerous activities, ensuring an enjoyable and memorable stay with children. Although the high cost of parking is a frequent complaint, the efficient valet service is often highlighted positively. For business travelers, the hotel's provision of business centers, meeting rooms and access to nearby convention centers makes it a convenient and well-equipped choice.
Overall, Sable at Navy Pier Chicago stands out for its remarkable views, prime location and cleanliness—ensuring a generally positive experience for tourists, families and business travelers alike, even though there are areas where improvements could further enhance guests' satisfaction.
The Hoxton, Chicago, situated in the bustling Fulton Market district, is celebrated for its prime location and stylish design, making it a favored spot for visitors to the city. Nestled in proximity to the trendy West Loop, the hotel provides easy access to top-tier restaurants, enhancing the experience for food enthusiasts. Guests appreciate the stunning interior, featuring a magnificent lobby bar and a charming rooftop terrace with a pool, offering a perfect blend of comfort and vibrant neighborhood ambiance. Well-connected to public transportation, it serves as an excellent base for exploring Chicago.
The rooms at The Hoxton are praised for their spaciousness, comfortable beds, and appealing aesthetics in some cases. Many enjoy the large showers and fantastic views, which contribute to a relaxing atmosphere. However, inconsistencies in room size, noise levels, and cleanliness have been noted, with some guests pointing out cramped spaces, disturbance from street sounds, and basic cleanliness issues.
The hotel's staff generally receive acclaim for their professional and friendly demeanor, contributing to an inviting atmosphere. While most interactions are positive, a few mixed experiences with staff attitudes have been reported but do not detract significantly from the overall favorable perception of the service.
The rooftop pool is a standout feature, offering stunning views and a unique ambiance. Despite some comments on its size, the pool area remains a favorite for its atmosphere and adjoining bar.
Overall, The Hoxton, Chicago is well-regarded for providing a stylish and comfortable stay, particularly noted for its exceptional location, accommodating staff, and appealing amenities like the rooftop pool. However, attention to room consistency could further enhance the guest experience.
CitizenM Chicago Downtown enjoys a central, highly praised location that allows easy access to Chicago's main attractions, including the Chicago River, Millennium Park and the Magnificent Mile. Guests consistently highlight its convenience and the neighborhood's safety, making it an excellent base for both tourists and business travelers.
The breakfast buffet at the hotel is often described as comprehensive and of excellent quality, featuring fresh products like fruits, cereal and bread. It stands out with its variety and delicious options, particularly the well-liked bacon. Although there are mixed feelings about the lack of daily variety, most guests find it generous and reasonably priced.
Dinner experiences generally receive positive reviews, especially with standout dishes like rosemary fries and crab cakes. The 24/7 availability of the bar and restaurant adds to the hotel's appeal despite some wishing for a broader menu and improvements in service efficiency. The bar itself is highly regarded for its pleasant ambiance and excellent drinks, though the pricing can be high.
The rooms at citizenM Chicago Downtown are compact yet intelligently designed, offering modern and cozy environments well-suited for short stays or business trips. The technologically advanced features controlled via an iPad, the clean rooms and the comfortable large beds enhance the guest experience, despite some guests finding the room size too small for their liking.
Cleanliness is a significant strength of the hotel with guests frequently commending the spotless rooms and well-maintained common areas. The modern decor complements the high hygiene standards, ensuring a pleasant stay.
The staff at citizenM Chicago Downtown are known for their friendliness and helpfulness with many commending their supportive and positive attitudes. The efficient and courteous reception staff contribute to smooth check-ins and overall positive experiences, even though there are occasional mentions of lapses in service promptness.
CitizenM offers excellent WiFi connectivity across the property, which supports the hotel's high-tech ambiance. The beds receive high praise for comfort, though opinions on the firmness of the pillows vary. The built-in, large beds by the window are a unique feature appreciated by many guests.
Although the hotel might not meet traditional four-star expectations in every aspect, it is celebrated for its modern, stylish design and great functionality. The practical and aesthetically pleasing furnishings, combined with a hip ambiance, make it feel almost like a five-star establishment.
Catering well to business travelers, the hotel offers ample coworking spaces, a 24-hour bar and kitchen and excellent coffee bar options. The business facilities align well with the needs of professionals and the gym provides an added convenience for maintaining workout routines.
Accessibility is a key feature at citizenM Chicago Downtown with ADA accommodations and accessible common areas including the rooftop bar and balcony. The hotel's elevators facilitate easy navigation, making it a suitable choice for guests with disabilities.
Overall, citizenM Chicago Downtown stands out as a modern, clean and centrally located hotel offering stylish accommodations, excellent amenities and friendly service, making it a preferred choice for both leisure and business travelers.
The stylish Pendry offers 364 luxurious rooms and suites to choose from, all with modern amenities and features. Guests are also spoiled for choice when it comes to drinking and dining while the hotel's 24-hour fitness center is perfect for those who want to keep up with their exercise regime while away from home.
Summary of reviews
Pendry Chicago receives high acclaim for its prime location, providing guests with easy access to major city attractions like the Riverwalk, Millennium Park and the Magnificent Mile. Nestled in a historic Art Deco building, the hotel offers exceptional city views and convenient access to public transportation. Guests appreciate the central position for both business and leisure stays, though a few note minor noise due to its bustling downtown surroundings.
Breakfast reviews are mixed with guests enjoying the delicious offerings and excellent service at the attached French café, Venteux. The in-room breakfast also receives positive feedback for its taste and reasonable pricing. However, some guests feel the lack of variety, limited seating and the high cost detract from the overall experience.
Dining at Pendry Chicago is largely praised, especially the French-inspired meals at Venteux and the ambiance at the bar with its beautiful fireplace. The rooftop bar and room service receive accolades for their quality and views, despite some finding the food pricey and cocktails underwhelming. Overall, the dining options are seen as a highlight with memorable dishes and delightful settings.
The rooms at Pendry Chicago are described as spacious, clean and comfortable. Guests appreciate the modern decor, luxurious bedding and thoughtful amenities, including in-room espresso machines and plush robes. While noise and room size concerns are occasionally mentioned, the overall elegance and comfort of the rooms stand out.
Cleanliness is a top strength of the hotel with guests frequently commending the spotless conditions and meticulous daily room service. The hotel maintains a high standard across all areas, contributing to a serene and well-maintained environment.
Staff at Pendry Chicago are widely praised for their exceptional service and warm hospitality. Guests often highlight specific staff members for their helpfulness, friendly demeanor and outstanding contributions, from the front desk to housekeeping and concierge services. The team's professionalism and eagerness to assist significantly enhance the guest experience.
The hotel provides reliable and fast free wifi, making it convenient for guests needing internet access throughout their stay. The gym facilities, though temporarily set up, are modern and well-equipped, meeting guests' fitness needs efficiently.
Pendry Chicago’s valet parking service is highly rated for quality and convenience, though the costs are considered steep by many guests. Families find the hotel particularly welcoming with thoughtful gestures for children, accommodating room configurations and staff attentiveness. The safe and central location adds to its appeal for family stays.
Beds at Pendry Chicago receive high praise for their comfort and quality bedding, ensuring guests have an excellent sleep experience. Minor issues with pillows and mattress preferences are noted, but overall feedback is overwhelmingly positive.
In summary, Pendry Chicago embodies a stellar four-star hotel experience, characterized by its unbeatable location, elegant and comfortable rooms, excellent cleanliness, friendly staff and high-quality dining options. While minor issues with breakfast variety, parking costs and room noise are noted, the positive aspects greatly outweigh these, making it a top choice for visitors to Chicago.
The Hyatt Regency McCormick Place Chicago is an excellent choice for anyone wanting a great hotel experience near Soldier Field. Guests rave about the superb facilities and services, as well as the hotel's commitment to safety. Although the price is perceived as being too high by some and the property has seen better days, overall, the Hyatt Regency McCormick Place Chicago is a wonderful 4-star establishment with quality amenities and a fantastic location. It's worth noting that there are no microwaves in the room, but despite this, the hotel remains a popular choice amongst guests.
A stunning architectural marvel steps away from the lakefront and within walking distance of popular attractions like Millennium Park and the Loop theater district.
Summary of reviews
The Radisson Blu Aqua Hotel, Chicago is a luxurious 4-star hotel situated in a prime location in downtown Chicago, making it the perfect base for exploring the city. Guests rave about the hotel's proximity to numerous attractions and the helpfulness of the front desk staff in getting an early check-in. The hotel's immaculate cleanliness and exceptional staff are also noted with the doormen, reception and concierge staff being particularly praised for being friendly, attentive and helpful. Guests can enjoy impressive pool facilities, although there were some complaints about excessive amounts of chlorine and confusion over ordering poolside drinks and food. The hotel's beds are comfortable with the use of crisp sheets and comfortable pillows adding to the overall comfort. The hotel's breakfast options are a mixed bag with some guests disappointed while others were thrilled with the delicious food served. The hotel has a lot to offer in terms of rooms, although guests encountered some unpleasant issues with dirty walls, uncomfortable beds and broken bathroom amenities. Generally, though, guests appreciated the big size of the rooms and bathrooms, the floor to ceiling windows and the pretty views, as well as the modern and fancy decor of the hotel. Although the hotel was found to be a bit on the pricey side, it's definitely worth the money for those looking for a luxurious stay in Chicago.
One of the most vibrant hotels in Chicago near the Magnificent Mile and top attractions.
Summary of reviews
The Hyatt Regency Chicago is a highly recommended hotel for those looking for a comfortable and central location in downtown Chicago. The hotel's fantastic location offers stunning views of the river and skyline, making it a perfect home base for exploring the city's main attractions. Guests appreciate being in the heart of the action, close to everything, including the river dyeing for St. Patrick's Day. The hotel's spacious and comfortable rooms are generally clean and well-kept with some guests noting that their rooms were spotless. The beds are described as comfortable, large and amazing with some guests regretting not requesting a king-sized bed. The hotel staff is friendly, professional and helpful with only a few minor complaints about language skills or the lack of information provided at check-in. The breakfast has a wide variety of options and excellent service provided by the waitstaff, although some guests experienced delays in payment due to having only one payment attendant during busy breakfast hours. Overall, the Hyatt Regency Chicago is an excellent choice for those looking for a hotel with a friendly, accommodating staff and prime location.
The Westin Michigan Avenue Chicago is a prime location for exploring the Windy City's attractions with guests raving about its excellent and wonderful location. The spacious and modernly designed rooms are clean and comfortable with some offering spectacular views, although some guests noted that they are starting to look outdated and in need of updates. The hotel is praised for its cleanliness with many guests commenting on the "immaculate" atmosphere. The staff is exceptional with guests describing them as friendly, helpful, respectful and cooperative. The comfortable beds are frequently mentioned as being luxurious and cozy with many guests sleeping soundly throughout the night. While there were a few negative comments about the staff and room size, overall, guests seem to be pleased with the level of service and attention provided by the staff and the quality of their stay.
The Royal Sonesta Chicago River North provides a luxurious retreat in a prime location near popular attractions like Michigan Avenue, Navy Pier and Millennium Park. Guests can enjoy upscale accommodations, a heated indoor pool, rooftop sundeck and state-of-the-art fitness center. The hotel offers on-site dining at CBR, serving American cuisine and craft cocktails, and over 8,000 square feet of versatile meeting and event spaces with stunning city views. Additional amenities include an indoor heated pool, outdoor sundeck and convenient parking options, ensuring a comfortable and enjoyable stay for all.
Summary of reviews
The Royal Sonesta Chicago River North is a fantastic hotel located in the heart of downtown Chicago. Guests love the vibrant bars and restaurants surrounding the hotel and the easy access to public transportation makes it a breeze to explore the city's sites. While the hotel bar/restaurant wasn't open during some stays, there are plenty of other options within walking distance. Guests appreciate the hotel's proximity to nightlife and found it to be a great spot to relax after a day of sightseeing. Some guests did express a desire for the receptionists to have more knowledge of recommended local venues, but overall, the hotel's location and access to Chicago's nightlife couldn't be beat.
A premier Chicago hotel steps away from upscale shopping, fine dining, the theater district, and Millennium Park. Revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities.
Summary of reviews
The Renaissance Chicago Downtown Hotel has received mostly positive reviews from guests. While some had concerns about the parking prices and lack of direction on the website, many acknowledged that parking in downtown Chicago is expensive. Those who planned ahead were able to secure a more reasonable rate. Self-parking was an option for a fee, but some guests expressed frustration with the distance of the parking garage from the hotel. Despite these concerns, guests found ways to navigate the parking situation and enjoy their stay.
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