InfoSummary of reviewsHotel San Buenaventura de Atitlán is a serene and picturesque retreat nestled along the shores of Lake Atitlan, offering guests breathtaking views and tranquil surroundings. Situated just outside of Panajachel, the hotel provides a peaceful escape with easy access to the town. The lush gardens, private beach, and well-maintained swimming pool create an idyllic setting for relaxation, ideal for families and those seeking a serene getaway.
Guests frequently highlight the quality of the breakfast, which is served in the gardens with stunning lake views. The meals, often featuring freshly prepared items like huevos rancheros and pancakes, receive consistent praise for their flavor, presentation, and generous portions.
The hotel's accommodations reflect a blend of rustic charm and comfort, with rooms, suites, and bungalows providing a cozy ambiance and colonial architecture. Families find the two-story rooms and spacious villas particularly conducive to group stays. Although some areas could benefit from upgrades, guests appreciate the warmth and cleanliness of the accommodations, enhanced by attentive and friendly staff, such as Armando and Nasario, who elevate the overall experience with their dedication and hospitality.
While the absence of a dinner service is noted as a limitation, guests enjoy the availability of lunch until late afternoon. The pool, often highlighted for its heated water and spectacular lake views, adds to the allure of the property, providing an inviting space for relaxation and leisure.
The hotel is also a suitable destination for families, offering various activities like kayaking and boat tours that engage all age groups. Its romantic setting, with beautiful gardens and tranquil views, makes it an ideal spot for couples seeking a peaceful escape.
Overall, Hotel San Buenaventura de Atitlán is celebrated for its stunning location, friendly service, and inviting ambiance, making it a top choice for travelers seeking a picturesque and relaxing stay by Lake Atitlan. Show more
InfoSummary of reviewsHotel Amigo enjoys an excellent location that guests consistently praise for its balance of peace and accessibility. Situated in a quiet alley, yet close to the bustling center, it provides easy access to Santander Street's vibrant nightlife and boat docks leading to nearby lake villages—all within walking distance. This positioning offers both tranquility and convenience, attracting guests who seek value in their travels.
The hotel's breakfast experience is generally positively received, with many guests appreciating the traditional and delicious offerings served with attentive service. A nearby restaurant enhances the value of this experience, along with the charming rooftop terrace, though opinions on breakfast selections and ambiance vary. While some suggest improvements in variety, flexible breakfast hours cater to diverse schedules.
Rooms at Hotel Amigo are often commended for their spaciousness and comfort, featuring large glass windows that create a bright atmosphere. Despite some outdated decor and inconsistent cleanliness—ranging from very clean to issues like mould and leftover items—the staff's attentiveness prevails, quickly responding to requests like additional towels. Noise and lighting issues may affect some rooms, and bathrooms occasionally face criticism for odors and cleanliness.
The hotel's staff receive high praises for their friendliness and dedication, further elevating the guest experience. Their kindness, excellent English skills, and helpful nature are consistently highlighted, extending from reception to the breakfast service. This supportive, welcoming environment significantly contributes to a positive overall stay.
While beds receive mixed reviews, with many guests finding them comfortable, others have noted discomfort due to worn mattresses, overly soft options, or cleanliness issues such as bugs and unprepared beds. Considering these factors, prospective guests might weigh these preferences when choosing their accommodation.
Overall, Hotel Amigo stands out for its enviable location, generally satisfying breakfast, and spacious rooms, all enhanced by exceptional staff service. Although aspects like cleanliness and bed comfort could be improved, the hotel remains a good option for budget-conscious travelers seeking value and convenience. Show more
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