Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.5
Very Good
From $91
$
Info
Summary of reviews
The Hilton Garden Inn Santiago Airport is highly praised for its strategic location near Santiago airport, making it a top choice for travelers with layovers or early flights. Guests frequently commend the hotel for its efficient and reliable free shuttle service, modern and spacious rooms and overall cleanliness. The quiet environment around the hotel, despite its proximity to the airport, enhances the restful experience for guests in transit.
Breakfast receives a mix of reviews, though many guests find it very good with a diverse selection catering to various dietary needs. However, some find it overpriced and suggest improvements in variety and service speed. Dinner experiences are similarly varied; while the food quality and chef's attentiveness are appreciated, there's feedback on the limited menu variety, expense and sluggish service.
The rooms are consistently described as clean, spacious and comfortable with soundproofing adding to the serene environment. The hotel's modern decor and comprehensive amenities, like the pool, sauna and jacuzzi, are valued by guests. The high standard of cleanliness in the rooms and common areas contributes significantly to guest satisfaction.
The staff at Hilton Garden Inn Santiago Airport are often highlighted for their friendliness and professional service, adding to the positive experience. The free WiFi is generally robust, though some guests encounter occasional connectivity issues. The spa, gym and pool facilities enhance the overall attractiveness of the hotel, despite some feedback on maintenance needs.
Parking is straightforward and secure, complemented by the convenience of free airport transfers. Overall, guests find the Hilton Garden Inn Santiago Airport to be a reliable and comfortable option for short stays or transits with room for minor improvements in dining and some amenities.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
7.8
Good
From $70
$
Info
Summary of reviews
Ibis Santiago Las Condes Manquehue is favorably reviewed for its strategic location in the vibrant Las Condes district of Santiago. Guests appreciate its proximity to transportation hubs like the Manquehue subway station, shopping centers such as Parque Arauco and a variety of restaurants and commercial sectors. The neighborhood’s safe and tranquil atmosphere further adds to the hotel's appeal, making it an ideal choice for both tourists and business travelers.
The breakfast experience receives mixed feedback. Many guests praise the breakfast for its delicious and abundant offerings, highlighting the well-stocked and clean buffet areas. Specific compliments are given for the quality of the coffee and the freshness of the food. However, some guests note a lack of variety and protein options, issues with organization and slow replenishment of items, as well as occasional shortages of tables during busy times. The separate charge for breakfast, which is not consistently included in the room rate and inadequate signage also contribute to some dissatisfaction.
Dinner experiences at the hotel's restaurant are similarly mixed. While the friendly and professional staff, along with a pleasant ambiance, earn praise, issues such as slow service, limited menu variety and lack of room service detract from the overall experience. The restaurant's early closing time also poses a challenge for late arrivals. Nevertheless, the quality of the pizza and the warmth of the staff are noted as bright spots.
Room reviews are varied with some guests appreciating the cleanliness and comfort of well-maintained accommodations. However, many find the rooms small and cramped with noise isolation being a common issue. Maintenance concerns, such as malfunctioning air conditioning and bathroom cleanliness, are also mentioned. Despite these drawbacks, the hotel's friendly staff and prime location are consistently highlighted as positives.
Cleanliness of the hotel overall is commendable with many guests noting clean rooms, bathrooms and common areas. Housekeeping is often praised for its efficiency and friendliness. Yet, some guests do report specific issues, such as mold in showers and overlooked cleaning tasks, indicating inconsistencies in housekeeping standards.
Guest interactions with the staff are largely positive with numerous mentions of attentive, helpful and friendly service. However, there are occasional reports of slow check-in processes and unresponsive service, suggesting a need for more consistent training and standards.
The Wi-Fi service at the hotel appears to require significant improvement with many guests reporting issues like intermittent connectivity, slow speeds and difficulties in accessing the internet in their rooms. This is particularly problematic for business travelers.
Parking facilities receive positive feedback for their convenience, ease of access and security. However, some guests find the connection between the parking lot and the hotel inconvenient and better signage is suggested.
Families find the hotel generally accommodating with family rooms available and a family-friendly environment. However, the absence of specific family-oriented amenities like children's menus or cribs, as well as occasional space constraints in family rooms, are areas for improvement.
The beds at the hotel receive mixed reviews. While some guests find them comfortable and conducive to a good night's sleep, others report issues such as noisy, creaky and small beds, as well as problems with bedding quality and hygiene.
In summary, ibis Santiago Las Condes offers a basic yet functional lodging option with a prime location and friendly staff, making it suitable for short stays. However, areas such as breakfast variety and service, room size and amenities and Wi-Fi quality present opportunities for improvement to enhance the overall guest experience.
Bed & Breakfast in San Pedro de AtacamaAntofagasta > El Loa > San Pedro de Atacama
8.8
Excellent
From $93
$
Info
Summary of reviews
Casa Lickana B&B in San Pedro de Atacama enjoys an exceptional reputation for its strategic location, cleanliness, comfortable accommodations and outstanding staff service. Situated on the town's main thoroughfare, Caracoles Street, it offers unparalleled convenience for exploring local attractions, restaurants and grocery stores on foot while maintaining a tranquil atmosphere shielded from the bustling noise. This balance of accessibility and peace makes it an ideal base for both relaxation and exploration.
The rooms at Casa Lickana B&B are consistently praised for their spaciousness, comfort and cleanliness. Guests appreciate the simple yet cozy atmosphere, especially with the provision of warm bedding for chilly evenings. Amenities such as a desk, minibar and electric kettle are frequently mentioned, adding to the convenience and pleasure of the stay. Daily cleaning services ensure the rooms remain in excellent condition, further enhancing the guest experience.
The B&B offers a breakfast that, while simple, is well-regarded for its quality and the attentiveness of the staff. Fresh juices, fruits, cold cuts, cereals and made-to-order scrambled eggs or omelets form the core of the breakfast offerings. The staff's consideration for early tour departures, often preparing snacks the day before, is a noted positive aspect. Guests find the breakfast well-prepared and sufficient to start their day.
Casa Lickana B&B earns high marks for cleanliness with rooms and common areas maintained to impeccable standards. Guests frequently commend the friendly and helpful staff, who go above and beyond to ensure a comfortable and enjoyable stay. Unique gestures such as providing towels for lagoon trips and offering packed breakfasts for early departures are frequently appreciated. The manager and the entire team receive special mentions for their efficiency, positive attitude and readiness to assist with any needs.
The Wi-Fi at the B&B is generally satisfactory with good connectivity in common areas. Although some guests experienced issues with Wi-Fi in their rooms, many found the internet quality to be adequate for their needs.
Casa Lickana B&B also delivers on value, offering a superb balance of cost and quality service. Its strategic location, well-maintained facilities and professional yet heartfelt hospitality create an appealing experience for travelers. Despite minor drawbacks, such as the occasional need for more breakfast variety or updates to older beds, the overall feedback highlights Casa Lickana B&B as a top choice for a comfortable, convenient and welcoming stay in San Pedro de Atacama.
Aparthotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
7.5
Good
From $89
$
Info
Summary of reviews
Luigi's Apart Hotel, located in the Providencia district of Santiago, consistently receives high praise for its prime location and excellent connectivity. Situated near restaurants, shopping malls, bars and cafes, it offers guests the ease of exploration while maintaining a safe, quiet environment. The hotel's proximity to the Metro station further enhances the convenience for travelers.
Guests appreciate the spacious, comfortable and well-equipped apartments, which are noted for their cleanliness, modern facilities and lovely views. The rooms are furnished with essential appliances and crockery, making them ideal for families. Despite some mixed reviews about room sizes and a few dated elements, the overall sentiment remains positive, underscoring the practicality and comfort of the accommodations.
Cleanliness at Luigi's Apart Hotel is a standout feature with numerous guests commending the immaculate condition of the apartments. The apartments are frequently described as very clean, tidy and organized, closely matching online photos. However, there have been occasional reports of issues with bedding and cleaning lapses, which could benefit from more consistent upkeep.
The hotel's staff receives overwhelming praise for their exceptional service. Friendly, accommodating and organized, the team, led by the highly regarded host Daniel, enhances guests' experiences with their attentiveness and prompt service. Housekeeping also maintains a high standard of cleanliness, contributing to a welcoming and comfortable stay.
While many guests found the beds comfortable and well-prepared, there were some concerns about old mattresses and bedding quality. Issues such as wrinkled or smelly linens and insufficient bedding on bunk beds were mentioned. Although double beds and safety features were appreciated, single beds were often noted as uncomfortable and in need of improvement.
Overall, Luigi's Apart Hotel is highly recommended for its unbeatable location, excellent service, cleanliness and comfortable accommodations, making it a great choice for anyone planning a stay in Santiago. Attention to bedding renewal and consistency in cleanliness would further enhance guest satisfaction.