ANA Crowne Plaza Chitose by IHG
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Summary of reviewsThe ANA Crowne Plaza Chitose by IHG, receives high praise from guests across various categories, making it a top choice for travelers. The hotel's prime location near the airport, Chitose Station and local amenities such as eateries and shopping malls adds to its appeal by simplifying travel logistics and offering easy access to key services and attractions.
Guests frequently commend the hotel's breakfast, which starts early at 5:30 AM, featuring a substantial and diverse buffet with highlights like croissants, cinnamon rolls and French toast. The quality and variety of the breakfast offerings make it a standout feature, enhancing the morning experience for many visitors.
Dinner options at the hotel also garner positive feedback with particular praise for the excellent sushi at the Japanese restaurant Shikotsu and the diverse buffet at HASKAP The Garden. Despite some complaints about high prices and extended wait times, the overall dining experience is well-regarded.
The rooms at ANA Crowne Plaza Chitose are noted for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable and large beds, tidy renovations and well-equipped facilities, making the rooms suitable for families and solo travelers alike. The hotel's high standard of cleanliness is consistently praised, adding to the overall comfort of the stay.
Exceptional service from the hotel staff is a common highlight with many reviewers noting the friendly, courteous and helpful nature of the team, especially at the reception and front desk. This level of hospitality significantly enhances the guest experience, creating a welcoming atmosphere.
Free parking is another convenience that receives positive mentions. The abundance of complimentary parking spaces and the spacious area in front of the hotel ensure guests traveling by car have no difficulty.
For families, the hotel provides a welcoming environment with spacious seating areas, comfortable family rooms and a convenient location near a FamilyMart and an Aeon mall. The hotel's accommodations cater well to family needs, making it an ideal choice for those traveling with children.
The comfort of the beds is frequently highlighted with many guests praising the softness and overall comfort that contribute to a restful night’s sleep. While some guests have mixed opinions about the pillows, the general sentiment towards the bedding is positive.
In summary, the ANA Crowne Plaza Chitose by IHG, excels in location, breakfast, room comfort, service, cleanliness and family-friendliness, making it a highly recommended option for travelers seeking convenience, comfort and excellent service.
Categories
Guests frequently commend the hotel's breakfast, which starts early at 5:30 AM, featuring a substantial and diverse buffet with highlights like croissants, cinnamon rolls and French toast. The quality and variety of the breakfast offerings make it a standout feature, enhancing the morning experience for many visitors.
Dinner options at the hotel also garner positive feedback with particular praise for the excellent sushi at the Japanese restaurant Shikotsu and the diverse buffet at HASKAP The Garden. Despite some complaints about high prices and extended wait times, the overall dining experience is well-regarded.
The rooms at ANA Crowne Plaza Chitose are noted for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable and large beds, tidy renovations and well-equipped facilities, making the rooms suitable for families and solo travelers alike. The hotel's high standard of cleanliness is consistently praised, adding to the overall comfort of the stay.
Exceptional service from the hotel staff is a common highlight with many reviewers noting the friendly, courteous and helpful nature of the team, especially at the reception and front desk. This level of hospitality significantly enhances the guest experience, creating a welcoming atmosphere.
Free parking is another convenience that receives positive mentions. The abundance of complimentary parking spaces and the spacious area in front of the hotel ensure guests traveling by car have no difficulty.
For families, the hotel provides a welcoming environment with spacious seating areas, comfortable family rooms and a convenient location near a FamilyMart and an Aeon mall. The hotel's accommodations cater well to family needs, making it an ideal choice for those traveling with children.
The comfort of the beds is frequently highlighted with many guests praising the softness and overall comfort that contribute to a restful night’s sleep. While some guests have mixed opinions about the pillows, the general sentiment towards the bedding is positive.
In summary, the ANA Crowne Plaza Chitose by IHG, excels in location, breakfast, room comfort, service, cleanliness and family-friendliness, making it a highly recommended option for travelers seeking convenience, comfort and excellent service.
Hotel near Golf Courses
Located in Chitose, a city known for having multiple golf courses nearby. This includes major facilities like Tomakomai Golf Resort 72 and Chitose Airport Country Club, offering diverse playing options.
Family Friendly Hotel
This hotel offers family-friendly amenities, and its location is convenient. IHG hotels often provide connecting rooms and kids' menus. It is situated near the Chitose River.
Business Hotel
This hotel is well-suited for business travelers, offering amenities such as daily housekeeping, on-site parking, and two on-site restaurants. The hotel also features extensive meeting facilities, including banquet rooms and state-of-the-art equipment, with a total meeting space of 16,340 sq. ft and the largest banquet room capable of seating 1,000 people.
Hotel with Parking
Guests at this hotel benefit from free on-site parking with a capacity of 90 vehicles. The parking area accommodates large buses and does not have stated height restrictions, offering flexibility for various vehicle types.
EV charging stations
Hotel with Gym
Offers a fitness center for guests to maintain their workout routine. Provides comfortable accommodations and convenient access to Chitose Airport. Combines fitness with the reliability of the IHG brand.
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
5-Star Hotel
Guest Reviews
The ANA Crowne Plaza Chitose by IHG, boasts a prime location ideal for travelers. Positioned just a short drive from the airport, it offers convenience for those catching early flights or arriving late. Its proximity to Chitose Station and a nearby bus stop makes transportation hassle-free. The hotel is adjacent to a variety of eateries, a large supermarket and the AEON shopping mall, providing ample dining and shopping options within walking distance. Check-in and check-out processes are streamlined, adding to the convenience. The surroundings also feature car rental services, making further travel straightforward. Overall, the excellent geographical location simplifies travel logistics and enhances the guest experience with easy access to key amenities.
The breakfast offerings at ANA Crowne Plaza Chitose by IHG, receive significant praise from guests. Many highlight the delectable croissants and cinnamon rolls at the Haskap Lounge and commend the overall delicious and exquisite breakfast in a bright and spacious environment. The early start at 5:30 AM is particularly appreciated by those with early morning plans, such as golf or travel.
Guests regularly comment on the fantastic and substantial breakfast buffet, which features a wide variety of local products and options. Specific favorites include the French toast and steamed potatoes with butter. The emphasis on seafood is noted, though some felt it could be more abundant. Reviews consistently describe the breakfast as abundant, complete and delicious, providing a wonderful start to the day.
Despite the overwhelmingly positive feedback, a few guests feel there is room for improvement, noting the breakfast is acceptable but suggest enhancements could make it better. Overall, the breakfast experience at this hotel is well-regarded and a highlight for many visitors.
Guests at ANA Crowne Plaza Chitose by IHG, have had varied experiences when dining at the hotel. Overall, the reviews highlight the quality and diverse options available. Shikotsu, the Japanese restaurant within the hotel, has been particularly praised for its excellent sushi and service, making it a standout choice for many guests. Another positive dining option is HASKAP The Garden, known for its delicious buffet and wide choice of dishes, which left a positive impression on diners.
However, some guests have noted drawbacks such as the high cost of dining at the hotel's restaurants and extended wait times for dishes. Additionally, there was a mention of a lack of festive atmosphere during New Year's, which could affect the dining experience during festive periods. Despite these points, the overall sentiment towards the food quality, especially the incredibly delicious vegetables in the French dinner and the enjoyable experiences at Shikotsu, indicate that the hotel's dining options are generally well-received.
The rooms at ANA Crowne Plaza Chitose by IHG, have consistently received high praise for their spaciousness and comfort. Guests appreciate the roomy and large accommodations, which are perfect for families with enough beds for up to four people. The rooms are described as very clean, tidy and nicely renovated, contributing to a calming and open atmosphere. Many reviews mention the comfortable bedding and large beds, ensuring a restful stay.
The rooms are well-equipped with all necessary amenities, making them not only comfortable but also convenient. Family rooms offer separate toilets and independent bathrooms, adding to the overall comfort. The hotel’s cleanliness and maintenance receive frequent commendation with rooms described as spotless and in excellent condition.
Some guests highlight the advantageous location close to the airport, making it a great choice for travelers. Corner rooms are noted for their excellent layout and often come with a nice view. Overall, the combination of spacious, clean and comfortable rooms with modern amenities makes the ANA Crowne Plaza Chitose a highly recommended option for both solo travelers and families.
When it comes to the beds at ANA Crowne Plaza Chitose by IHG, guests frequently highlight the exceptional comfort they experienced. Many reviews mention that the beds are soft and exceedingly comfortable, ensuring a restful night's sleep. The bedding is described as comfortable with some guests specifically noting large, fluffy beds that add to their overall satisfaction.
However, opinions on the pillows are somewhat mixed. While some find the pillows to be very comfortable, others feel they are too low or flat, indicating a slight inconsistency in pillow comfort. The mattresses mostly receive praise for their comfort, despite one review indicating an unsatisfactory sleep experience.
Overall, the reviews suggest that the beds at ANA Crowne Plaza Chitose contribute significantly to a comfortable stay, particularly with the spacious room layouts that accommodate multiple beds without compromising on space.
ANA Crowne Plaza Chitose by IHG, receives high marks for cleanliness from many of its guests. Visitors frequently praise the hotel for being clean with rooms that are both spacious and comfortable. Guests appreciate the cleanliness throughout the facility, describing it as very clean and even indicating a sense of impeccable cleanliness. Additionally, the hotel provides a wide array of useful amenities, including razors, combs, creams and sewing kits, which guests find outstanding.
Some reviews note minor issues, such as undisposed hair on the bathroom floor and the need for room renovations and a few point out occasional lapses in the thoroughness of room cleaning. Despite these instances, the general consensus is that the hotel maintains a high standard of cleanliness. There were mentions of cleaning tools being visible in the hallways early in the morning, which some guests found unappealing. Nonetheless, the overall opinion remains positive with guests consistently highlighting the cleanliness and convenience of the hotel.
At the ANA Crowne Plaza Chitose by IHG, guests consistently praise the staff for their friendliness and exceptional service. Many reviewers highlight the courteous and helpful nature of the team, particularly noting the reception and front desk staff as being very kind and supportive. The service quality at check-in also receives positive remarks with specific mention of the female staff providing great service during the process.
Guests appreciate the lively and likable demeanor of the elderly gentleman at the restaurant reception, adding a touch of personal charm to their stay. The staff's ability to arrange logistics, such as taxis to the airport, further enhances the customer experience. Overall, the hospitality provided by the team contributes significantly to the comfort and satisfaction of the guests.
Despite some instances of language barriers and inconsistent service from a few staff members, the majority of reviews indicate that the staff at ANA Crowne Plaza Chitose are fantastic, polite and always ready to respond to guests' needs efficiently. The atmosphere created by the staff's kindness and helpfulness is frequently cited as a highlight, making the hotel a comfortable and enjoyable place to stay.
At ANA Crowne Plaza Chitose by IHG, guests appreciate the convenience of free parking. The hotel provides plenty of complimentary parking spaces, both onsite and around the hotel, ensuring easy access for those traveling by car. The spacious area in front of the hotel further enhances the parking experience, allowing for hassle-free entry and exit. While the parking lot is outdoors, it consistently receives positive mentions alongside other favorable aspects of the hotel such as clean rooms, friendly staff and good breakfast options.
ANA Crowne Plaza Chitose by IHG, offers an inviting atmosphere that caters well to families. The seating areas within the hotel are spacious, providing ample room for gatherings, making it an ideal choice for those traveling with children. Upon arrival from an afternoon flight, families will find the hotel's location convenient for settling in on the first day.
The family rooms are notably spacious and come equipped with all necessary basic accessories, ensuring a comfortable stay. However, the in-room bathtub may pose challenges for those with small children.
The hotel also benefits from nearby amenities with a FamilyMart just around the corner and an Aeon mall across from it, adding to the convenience for family travelers. Breakfast at the hotel is a pleasant experience, providing a great opportunity for families to start their day together.
Overall, the hotel staff successfully accommodates family needs, making it a suitable choice for family trips.
Location Show Map
Location
Breakfast
Guests regularly comment on the fantastic and substantial breakfast buffet, which features a wide variety of local products and options. Specific favorites include the French toast and steamed potatoes with butter. The emphasis on seafood is noted, though some felt it could be more abundant. Reviews consistently describe the breakfast as abundant, complete and delicious, providing a wonderful start to the day.
Despite the overwhelmingly positive feedback, a few guests feel there is room for improvement, noting the breakfast is acceptable but suggest enhancements could make it better. Overall, the breakfast experience at this hotel is well-regarded and a highlight for many visitors.
Dinner
However, some guests have noted drawbacks such as the high cost of dining at the hotel's restaurants and extended wait times for dishes. Additionally, there was a mention of a lack of festive atmosphere during New Year's, which could affect the dining experience during festive periods. Despite these points, the overall sentiment towards the food quality, especially the incredibly delicious vegetables in the French dinner and the enjoyable experiences at Shikotsu, indicate that the hotel's dining options are generally well-received.
Rooms
The rooms are well-equipped with all necessary amenities, making them not only comfortable but also convenient. Family rooms offer separate toilets and independent bathrooms, adding to the overall comfort. The hotel’s cleanliness and maintenance receive frequent commendation with rooms described as spotless and in excellent condition.
Some guests highlight the advantageous location close to the airport, making it a great choice for travelers. Corner rooms are noted for their excellent layout and often come with a nice view. Overall, the combination of spacious, clean and comfortable rooms with modern amenities makes the ANA Crowne Plaza Chitose a highly recommended option for both solo travelers and families.
Beds
However, opinions on the pillows are somewhat mixed. While some find the pillows to be very comfortable, others feel they are too low or flat, indicating a slight inconsistency in pillow comfort. The mattresses mostly receive praise for their comfort, despite one review indicating an unsatisfactory sleep experience.
Overall, the reviews suggest that the beds at ANA Crowne Plaza Chitose contribute significantly to a comfortable stay, particularly with the spacious room layouts that accommodate multiple beds without compromising on space.
Cleanliness
Some reviews note minor issues, such as undisposed hair on the bathroom floor and the need for room renovations and a few point out occasional lapses in the thoroughness of room cleaning. Despite these instances, the general consensus is that the hotel maintains a high standard of cleanliness. There were mentions of cleaning tools being visible in the hallways early in the morning, which some guests found unappealing. Nonetheless, the overall opinion remains positive with guests consistently highlighting the cleanliness and convenience of the hotel.
Staff
Guests appreciate the lively and likable demeanor of the elderly gentleman at the restaurant reception, adding a touch of personal charm to their stay. The staff's ability to arrange logistics, such as taxis to the airport, further enhances the customer experience. Overall, the hospitality provided by the team contributes significantly to the comfort and satisfaction of the guests.
Despite some instances of language barriers and inconsistent service from a few staff members, the majority of reviews indicate that the staff at ANA Crowne Plaza Chitose are fantastic, polite and always ready to respond to guests' needs efficiently. The atmosphere created by the staff's kindness and helpfulness is frequently cited as a highlight, making the hotel a comfortable and enjoyable place to stay.
Parking
Family
The family rooms are notably spacious and come equipped with all necessary basic accessories, ensuring a comfortable stay. However, the in-room bathtub may pose challenges for those with small children.
The hotel also benefits from nearby amenities with a FamilyMart just around the corner and an Aeon mall across from it, adding to the convenience for family travelers. Breakfast at the hotel is a pleasant experience, providing a great opportunity for families to start their day together.
Overall, the hotel staff successfully accommodates family needs, making it a suitable choice for family trips.
No, ANA Crowne Plaza Chitose by IHG doesn't have any pool.
No, a spa isn't available at ANA Crowne Plaza Chitose by IHG.
No, ANA Crowne Plaza Chitose by IHG doesn't allow dogs.
Yes, parking facilities are available at ANA Crowne Plaza Chitose by IHG.
Yes, ANA Crowne Plaza Chitose by IHG has a gym.
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