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Directly connected to the JR Sapporo Station, JR Tower Hotel Nikko Sapporo not only boasts a convenient location, but is also housed in the tallest building in Hokkaido. Aiming to showcase the beauty and prominence of the city of Sapporo, this hotel provides the most luxurious and outstanding services and accommodation to all guests.
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Summary of reviewsJR Tower Hotel Nikko Sapporo is celebrated for its exceptional and convenient location. Situated directly above Sapporo Station, guests enjoy seamless access to trains, subways and buses, facilitating local sightseeing and exploration of other cities. The proximity to major shopping centers, dining options and cultural sites, all reachable without venturing outside, is particularly valued. The higher floors offer stunning views, adding to the allure of this central commercial and business district hub.
Breakfast at the hotel receives rave reviews for its delicious and varied selection of both Japanese and international options. The breakfast buffet on the 35th floor is a notable highlight, offering a panoramic view of Sapporo that enhances the dining experience. High-quality items like the salmon roe bowl and friendly, polite service add to the meal's appeal.
The rooms are praised for their cleanliness, comfort and modern decor with many offering breathtaking city views from floor-to-ceiling windows. While some rooms may feel compact, especially for larger groups, the overall sentiment is positive. Cleanliness is a standout feature with guests frequently noting spotless rooms and well-maintained facilities.
Staff at JR Tower Hotel Nikko Sapporo are consistently praised for their exceptional service. Guests highlight their attentiveness, friendliness and professionalism, noting the team's efficiency and warm hospitality from check-in to check-out. The personalized concierge services receive special commendations for going above and beyond to meet guests' needs.
The hotel’s spa facilities are top-notch, offering a relaxing escape with large communal baths and well-equipped areas. Despite occasional crowds, the cleanliness and high standards, along with a serene atmosphere, make the spa experience highly praised.
Parking is generally adequate, though some guests find the signage and access challenging. The parking facilities are convenient and reasonably priced, despite not being free for hotel guests.
JR Tower Hotel Nikko Sapporo is also a family-friendly choice with courteous staff and amenities catering to children. Families appreciate the hotel's efforts to welcome and accommodate them, though opinions on room sizes vary.
The beds receive high marks for comfort, contributing to a pleasant sleeping experience. However, preferences for bed firmness vary and some guests find the beds too hard or the twin beds too small.
For business travelers, the hotel's prime location and reliable services make it an excellent choice. The proximity to transportation hubs and supportive business facilities are highly valued, though there are minor concerns about smoking areas.
The luxury aspect of JR Tower Hotel Nikko Sapporo is well-appreciated with guests enjoying high-class amenities, elegant ambiance and impressive views. Despite some feedback on the dining experience, the hotel consistently provides a refined, luxurious stay that leaves a lasting positive impression.
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