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Summary of reviewsHotel Leo receives glowing feedback from visitors, especially for its excellent location, top-tier breakfast and dinner options, cleanliness, friendly staff, comfortable beds and family-friendly atmosphere.
Nestled in the heart of Jeju City, Hotel Leo is ideal for travelers seeking convenience. It's a mere 10-minute taxi ride from Jeju Airport and is surrounded by shops, cafes, restaurants and major shopping centers, including Lotte Duty Free. The hotel's urban but peaceful environment, combined with easy access to public transport, makes it a perfect hub for both leisure and business travelers.
Guests frequently praise the breakfast buffet, which features a wide variety of delicious and well-prepared foods, including an oriental menu. This exceptional breakfast experience often comes highly recommended for its value and quality. The rooftop restaurant and bar, perched on the 13th floor, are standout features for dinner, offering generous portions, reasonably priced wine and steak and a charming atmosphere complemented by sunset views. The hotel's proactive assistance with restaurant recommendations further enhances the dining experience.
Rooms at Hotel Leo are lauded for their spaciousness, cleanliness and modern amenities like clothes stylers and smart TVs. Guests appreciate the large, comfortable beds, daily water bottle service and meticulous housekeeping that ensure a comfortable and quiet stay. Minor issues, such as the lack of clothes cabinets and lighting, do not detract significantly from the overall positive impression.
The cleanliness of the hotel, including its modern facilities and meticulous housekeeping, receives high praise. Any minor issues, such as occasional worn towels or dust, are exceptions and not the norm. Common areas and the overall hotel environment maintain a high standard of cleanliness.
Staff at Hotel Leo are celebrated for their friendliness, professionalism and helpfulness. Helen, the assistant manager, along with the rest of the front desk team, make a strong positive impression with their outstanding service. Additional perks like free valet parking and airport shuttles further enhance the guest experience, cementing Hotel Leo’s reputation for top-notch service.
The hotel's WiFi service receives mixed reviews with many guests finding it reliable and fast, while others report connectivity issues. However, this does not significantly detract from the overall high quality of the stay.
Hotel Leo’s valet parking service is another highlight, being described as quick, smooth and convenient. The availability of a parking tower and free valet service adds substantial value to the guest experience.
Families find Hotel Leo particularly accommodating with spacious rooms and convenient amenities. The quiet environment and logistic simplicity, thanks to services like valet parking and airport shuttles, make it an ideal choice for family trips. The excellent breakfast buffet and complimentary vouchers further contribute to a positive family-friendly experience.
The beds at Hotel Leo are frequently described as incredibly comfortable, providing the perfect level of firmness for an excellent night’s sleep. High-quality cotton bedding, along with goose feather blankets, contribute to the overall comfort, ensuring guests enjoy a restful stay.
Rated four stars, Hotel Leo offers high-quality amenities with a perceived five-star experience at a great value. Minor drawbacks such as lack of daylight in some rooms and occasional functional issues do not significantly diminish the overall high standards maintained by the hotel.
For business travelers, Hotel Leo is an excellent option with amenities like in-room steamers and hair straighteners. The hotel’s cost-effectiveness and reliable business facilities, including stable WiFi and a business center, make it a highly recommended choice for work-related stays.
Accessibility is another key strength of Hotel Leo. Its prime location, convenient access to transportation and thoughtful amenities ensure a hassle-free experience for all guests, including those with disabilities.
Overall, Hotel Leo stands out as a highly recommended hotel offering exceptional convenience, comfort and service with a few minor areas for improvement.
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