Accessible HotelThis hotel has special facilities for visually and hearing impaired guests. It is generally accessible to people with reduced mobility, aligning with the accessibility standards of the Première Classe chain.
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Summary of reviews related to the 'Accessible' categoryPremière Classe Clermont Ferrand Nord generally meets the needs of guests with disabilities. Many guests appreciated the hotel's accessibility features, such as easily accessible ground floor rooms and accessible parking that is conveniently close to the apartments. The hotel's location near the main road, highway and city center is also praised for being easy to access, which adds to its value for money. The rooms are described as clean and comfortable with wheelchair-friendly showers and sufficient accessibility amenities for disabled guests, making it a suitable option for those with physical disabilities.
However, some reviews noted significant drawbacks. Several guests reported issues with the high steps in the bathrooms, which posed challenges for those with mobility issues. There were also comments about the lack of a ramp and the absence of an elevator, as all entries are stair-dependent. Some guests found their requests for accessible rooms were not honored, creating inconveniences. Additionally, issues like a broken shower, poor heating and noisy surroundings also impacted the stay of disabled guests negatively. These elements highlight the need for the hotel to address specific areas to enhance its overall accessibility and guest experience.
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