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Summary of reviewsThe Days Inn by Wyndham Brewerton/Syracuse near Oneida Lake is praised for its prime and convenient location. Nestled directly off the interstate and close to major highways like Route 81, it offers easy access and a quiet setting, making it an excellent stopover for travelers. The proximity to attractions like Oneida Lake, fishing spots and the Oneida Shores Boat Launch is a significant advantage, as is being near essential amenities such as gas stations, convenience stores, Dunkin' Donuts and Dollar General. Visitors find the location ideal for cost-conscious travelers and appreciate the free breakfast.
Feedback on the breakfast is mixed. While some guests appreciated the options and affordability, many found the selection minimal and the quality lacking with complaints about running out of food and insufficient hot coffee and tea.
Rooms receive varied reviews. Guests appreciated the spaciousness and comfort of the beds and noted the overall cleanliness despite the property's age. Some reviews, however, pointed out significant housekeeping and maintenance issues, such as dirty carpets, unclean bathrooms, lingering cigarette smells, outdated furnishings and non-functional amenities. Lack of daily housekeeping and insufficient room preparation were also concerns.
Cleanliness appears to be a recurring issue with many complaints about dirty carpets, moldy bathrooms, neglected common areas and unpleasant odors. Several guests encountered remnants from previous occupants, underscoring the need for more rigorous cleaning standards.
The staff at the hotel are often highlighted for their friendliness and helpfulness. Jamie Baker, a night shift employee, received repeated praise for seamless check-ins and attentive service. Despite occasional instances of rude behavior, particularly during evening shifts, most visitors appreciated the staff's pleasant and efficient demeanor.
The beds received mixed feedback with many guests finding them clean and comfortable, contributing to a good night's sleep. Some, however, described the mattresses as uncomfortable and noted issues with flat pillows and dirty bedding.
Overall, Days Inn by Wyndham Brewerton/Syracuse near Oneida Lake offers convenience, affordability and a friendly staff, but areas such as breakfast variety, room maintenance and cleanliness need significant improvement to enhance the overall guest experience.
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