Accessible HotelThe hotel provides a wheelchair accessible location with a lift and ramp access to the main entrance and restaurant area. It features an excellent, spacious disabled toilet with grab handles.
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Summary of reviews related to the 'Accessible' categoryThe Cliff Hotel & Spa generally offers a commendable degree of accessibility for guests with disabilities. With its accessible location and easily reachable facilities, the hotel is conveniently situated for visitors. The presence of ramps and spacious wet rooms adds to its handicap-friendly credentials. Visitors have also praised the hotel for being genuinely wheelchair-friendly and having facilities to accommodate those with disability needs.
However, several areas for improvement were noted. The lifts are described as small and in some instances, the lack of a lift posed difficulties. Disabled parking is limited with only five designated spaces, leading to some guests experiencing haphazard parking arrangements. Additionally, there were mentions of the need for more direct assistance for disabled guests and better elevator facilities. The absence of air conditioning in the rooms was also highlighted, which could be a consideration for guests with particular health requirements.
On the whole, while The Cliff Hotel & Spa provides good accessibility and basic facilities for disabled guests, there are areas where improvements could enhance the overall experience.
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