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Helena Hotel

City of Chania , Sali Chelidonaki 14 (Show on Map)

9.2

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHelena Hotel is a charming, family-run boutique hotel located in the heart of Chania's old town with stunning views overlooking the old port. The hotel offers comfortable and clean rooms equipped with everything you need for a pleasant stay, including tea and coffee facilities and a fridge. The hotel puts an emphasis on cleanliness with cleaning service provided every day. While some describe the hotel as dated, it has a luxurious classic design and a lovely pension-style charm. The sea view from some of the rooms is absolutely breathtaking and is a highlight for many guests. The beds and mattresses are very comfortable and there is ample storage space in the rooms. The staff at Helena Hotel receive high praise from guests for their friendly and helpful service, especially George, the owner and Chrissi, another helpful staff member. The hotel's great location in the heart of a lively city with many restaurants, bars and shops around it makes it a perfect choice for those who want to immerse themselves in the local nightlife scene. Overall, Helena Hotel is an excellent option for travelers looking for a clean, comfortable and well-located accommodation option in Chania.
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Hotel near Nightlife Spots

Cheap Hotel

Small Hotel

Room Types

Double Room with Sea View This traditionally decorated room offers magnificent views of the old Venetian Port. It includes a TV and fridge.

Standard Double Room This room has been recently refurbished. It includes a TV and fridge.

Standard Triple Room This room offers an inland views and includes a TV and fridge. It can accommodate 1 extra guest (see Hotel Policies).

Single Room with Sea View The single room features a private bathroom equipped with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Double Room with Sea View The double room includes a private bathroom equipped with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

About Helena Hotel

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Guest Reviews

9.2

Excellent

Location

The Helena Hotel in Chania has an enviable location in the heart of the old town with stunning views overlooking the old port. The hotel is situated only a stone's throw away from the harbour and is within walking distance to all the major points of interest, shops, restaurants and beaches. The charming, family-run hotel offers quiet and clean rooms with beautiful views, as well as friendly and helpful staff. Perfectly located in the quaint, cobbled back streets of the old town, Helena Hotel is the ideal choice for those looking to immerse themselves in the history and culture of Chania.

Rooms

Helena Hotel offers comfortable and clean rooms that are equipped with everything you need for a pleasant stay. Guests appreciate the tea and coffee facilities, as well as the included fridge. The hotel puts an emphasis on cleanliness with cleaning service provided every day. While some describe the hotel as dated, it has a luxurious classic design and a lovely pension-style charm. The sea view from some of the rooms is absolutely breathtaking and is a highlight for many guests. The beds and mattresses are very comfortable and there is ample storage space in the rooms. Some guests mention that the bathrooms can be cramped, but overall they are fine. Many rooms are spacious and offer beautiful views of the harbor or the sea. The upper floors have the best views and some guests recommend requesting these rooms. The hotel is cozy, clean and comfortable. The manager, George, is a selling point for many guests, as he is hospitable and welcoming. While the hotel is a basic 2-3 star facility, it is excellent value for money. Overall, guests describe it as a simple, practical and welcoming place to stay with everything you need for a comfortable and enjoyable trip.

Beds

If you're planning on staying at 'Helena Hotel', you can rest easy knowing that most guests have reported comfortable beds during their stay. From "bed and mattress were very comfortable" to "wygodne łóżko" (meaning comfortable bed in Polish), it seems that you'll be able to enjoy a good night's sleep. However, there were a few negative comments about the beds being too small or hard, but these seemed to be exceptions rather than the norm. Aside from the beds, guests also enjoyed the central location of the hotel and the spacious rooms that had everything they needed. Some did mention that the rooms could use some updating and that the bathrooms were a bit basic, but overall, guests seemed satisfied with their stay at 'Helena Hotel'.

Cleanliness

Helena Hotel is a simple, hospitable and welcoming boutique hotel located in the heart of Chania. The hotel puts an emphasis on cleanliness and it shows in the exceptional service and spotlessly clean rooms. The comfortable and cozy rooms are well-maintained with cleaning and changing every day, making them excellent value for money. The rooms are spacious and equipped with a Nespresso coffee maker and tea/coffee making tray, adding a luxurious touch to the stay. The hotel is centrally located, close to the Venetian port and the lively narrow streets of the town. Guests can enjoy a great view of the port from the rooms and experience the quaint building's charm. The reception staff, especially Yorgos, is welcoming, friendly and helpful. Overall, Helena Hotel is an excellent option for travelers looking for a clean, comfortable and well-located accommodation option in Chania.

Staff

The staff at Helena Hotel receive high praise from guests for their friendly and helpful service. George, the owner, stands out for his amazing hospitality and useful recommendations. He and Chrissi, another helpful staff member, receive special mention for their willingness to go above and beyond for guests. Guests appreciate the personalized attention they receive from the staff, including recommendations for dining and attractions. The location of the hotel in the heart of Chania's old town also adds to its charm. Overall, Helena Hotel's staff earn high marks for exceptional customer service and attentiveness to guests' needs.

Nightlife

Helena Hotel is situated in the heart of a lively city with many restaurants, bars and shops around it. While some guests mentioned a bit of noise from the harbor at night or music from nearby restaurants, the stunning view and central location make up for it. After all, vacation time is party time! Some guests even learned new Greek phrases from the friendly staff who readily shared information about places to visit and what to avoid. Overall, the hotel's great location and lively surroundings make it a perfect choice for those who want to immerse themselves in the local nightlife scene. And for those who need some peace and quiet, the hotel offers a tranquil oasis amidst the bustling city.

No, Helena Hotel doesn't have any pool.

No, a spa isn't available at Helena Hotel.

No, Helena Hotel doesn't allow dogs.

No, parking facilities aren't available at Helena Hotel.

No, Helena Hotel doesn't have a gym.

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