Hotel with SpaSummary of reviews related to the 'Spa' categorySeveral guests of the Holiday Inn Lancaster by IHG have noted their disappointment with the spa facilities with many citing that the pool, hot tub, sauna and steam room were all closed during their stay. Some guests were only informed of the closure after payment had been taken, while others noted that the entire spa area was closed for refurbishment. In addition to this, several guests mentioned that the spa closed early and wasn't open in the morning. A few guests highlighted that they had planned a pamper session but were disappointed to find that the Jacuzzi was out of order. Despite these setbacks, some guests did receive a complementary meal.
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