The DoubleTree by Hilton Hotel Cluj - City Plaza is renowned for its exceptional location, making it a prime choice for visitors keen on exploring Cluj Napoca. Situated near the old town and city center, guests appreciate the convenience of easy access to the city's main attractions, historical sites and various amenities like supermarkets, cafes and restaurants. Despite its central position, the hotel offers a quiet retreat with impressive city views, large and comfortable rooms and friendly, helpful staff contributing to an overall positive experience.
In terms of dining, the breakfast is lauded for its richness and variety, catering to diverse tastes with an array of fresh products and continental options, enhancing the morning dining experience. Dinner at the hotel's restaurant also receives high praise for its tasty and visually appealing dishes, supported by well-trained staff and a pleasant atmosphere. The restaurant is well-regarded for offering excellent food at reasonable prices, making it a standout feature of the hotel.
The rooms at DoubleTree by Hilton Hotel Cluj - City Plaza are consistently praised for their spaciousness, cleanliness and modern design. Guests highlight the large, bright interiors, beautiful contemporary furniture and well-maintained bathrooms. Comfortable beds and well-equipped rooms further enhance the overall comfort, making guests' stays enjoyable and relaxing. The hotel’s cleanliness, particularly emphasized during the pandemic, ensures a safe and pleasant environment for all visitors.
A significant highlight of the hotel is its staff, who are repeatedly commended for their professionalism, friendliness and attentiveness. Guests note the helpfulness of the reception staff and commend specific staff members for their outstanding service. The high standard of hospitality leaves a lasting positive impression on visitors.
The spa area is another well-praised aspect, featuring amenities like a heated pool, panoramic pool, sauna and exceptional massage services. These facilities, along with a well-equipped and well-maintained gym, provide a holistic and relaxing experience for guests. The top-level swimming pool with panoramic views over the city is a standout feature, offering a tranquil retreat within the hotel.
While the hotel provides private parking, a notable amenity in the old town, some guests have concerns about its cost, size and accessibility. Despite these logistical challenges, the convenience of having on-site parking is appreciated.
Overall, DoubleTree by Hilton Hotel Cluj - City Plaza offers a luxurious stay characterized by its superb location, high standards of service, modern and comfortable accommodations and exceptional amenities, making it a highly recommended choice for visitors to Cluj Napoca.
Salis Hotel & Medical Spa, positioned in a tranquil yet convenient location near the Turda Salis salt mine, has received high praise for its serene surroundings, enabling both relaxation and easy access to local attractions. The hotel's strategic placement close to the town center, the park and other significant spots accentuates its appeal, although some feel the nearby environment can be dull.
The breakfast offerings are highly commended for their variety and quality. Guests appreciate the delicious and diverse selection, enjoyed particularly on the fifth floor with scenic views of Turda. Both the breakfast and dining experiences are enhanced by a restaurant known for its tasty and affordable meals with standout dishes like the diavola pizza. Despite occasional long wait times, the overall dining experience is positive, reflecting excellent culinary standards.
Guests generally find the rooms satisfactory, valuing the ample space, cleanliness and comfort. Good amenities and spacious bathrooms contribute to perceived value, although some discrepancies like inconsistent cleaning and aging room facilities were noted. Similarly, while cleanliness is frequently praised, a few issues like dust and a chemical smell in some areas have been mentioned.
The hotel's staff significantly boosts the guest experience through their friendliness and professionalism, creating a welcoming and supportive atmosphere across all services. However, the spa facilities present a mixed bag; while clean and well-maintained, the limited availability and extra costs for services sometimes reduce the overall satisfaction.
Parking at the hotel often proves challenging due to limited spaces, though free parking is accessible nearby. Guests have mixed opinions about the bed quality with many finding them comfortable but some experiencing variability in mattress firmness.
Though marketed as a four-star hotel, guest reviews often reflect experiences aligned more closely with three-star standards. Discrepancies in service and facility upkeep alongside the cost prompt guests to suggest managing expectations regarding luxury levels. Overall, Salis Hotel & Medical Spa offers a pleasant stay with commendable dining and a friendly staff but presents areas for improvement in facilities and amenities.