DoubleTree by Hilton Hotel Cluj - City Plaza
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Summary of reviewsThe DoubleTree by Hilton Hotel Cluj - City Plaza is renowned for its exceptional location, making it a prime choice for visitors keen on exploring Cluj Napoca. Situated near the old town and city center, guests appreciate the convenience of easy access to the city's main attractions, historical sites and various amenities like supermarkets, cafes and restaurants. Despite its central position, the hotel offers a quiet retreat with impressive city views, large and comfortable rooms and friendly, helpful staff contributing to an overall positive experience.
In terms of dining, the breakfast is lauded for its richness and variety, catering to diverse tastes with an array of fresh products and continental options, enhancing the morning dining experience. Dinner at the hotel's restaurant also receives high praise for its tasty and visually appealing dishes, supported by well-trained staff and a pleasant atmosphere. The restaurant is well-regarded for offering excellent food at reasonable prices, making it a standout feature of the hotel.
The rooms at DoubleTree by Hilton Hotel Cluj - City Plaza are consistently praised for their spaciousness, cleanliness and modern design. Guests highlight the large, bright interiors, beautiful contemporary furniture and well-maintained bathrooms. Comfortable beds and well-equipped rooms further enhance the overall comfort, making guests' stays enjoyable and relaxing. The hotel’s cleanliness, particularly emphasized during the pandemic, ensures a safe and pleasant environment for all visitors.
A significant highlight of the hotel is its staff, who are repeatedly commended for their professionalism, friendliness and attentiveness. Guests note the helpfulness of the reception staff and commend specific staff members for their outstanding service. The high standard of hospitality leaves a lasting positive impression on visitors.
The spa area is another well-praised aspect, featuring amenities like a heated pool, panoramic pool, sauna and exceptional massage services. These facilities, along with a well-equipped and well-maintained gym, provide a holistic and relaxing experience for guests. The top-level swimming pool with panoramic views over the city is a standout feature, offering a tranquil retreat within the hotel.
While the hotel provides private parking, a notable amenity in the old town, some guests have concerns about its cost, size and accessibility. Despite these logistical challenges, the convenience of having on-site parking is appreciated.
Overall, DoubleTree by Hilton Hotel Cluj - City Plaza offers a luxurious stay characterized by its superb location, high standards of service, modern and comfortable accommodations and exceptional amenities, making it a highly recommended choice for visitors to Cluj Napoca.
Categories
In terms of dining, the breakfast is lauded for its richness and variety, catering to diverse tastes with an array of fresh products and continental options, enhancing the morning dining experience. Dinner at the hotel's restaurant also receives high praise for its tasty and visually appealing dishes, supported by well-trained staff and a pleasant atmosphere. The restaurant is well-regarded for offering excellent food at reasonable prices, making it a standout feature of the hotel.
The rooms at DoubleTree by Hilton Hotel Cluj - City Plaza are consistently praised for their spaciousness, cleanliness and modern design. Guests highlight the large, bright interiors, beautiful contemporary furniture and well-maintained bathrooms. Comfortable beds and well-equipped rooms further enhance the overall comfort, making guests' stays enjoyable and relaxing. The hotel’s cleanliness, particularly emphasized during the pandemic, ensures a safe and pleasant environment for all visitors.
A significant highlight of the hotel is its staff, who are repeatedly commended for their professionalism, friendliness and attentiveness. Guests note the helpfulness of the reception staff and commend specific staff members for their outstanding service. The high standard of hospitality leaves a lasting positive impression on visitors.
The spa area is another well-praised aspect, featuring amenities like a heated pool, panoramic pool, sauna and exceptional massage services. These facilities, along with a well-equipped and well-maintained gym, provide a holistic and relaxing experience for guests. The top-level swimming pool with panoramic views over the city is a standout feature, offering a tranquil retreat within the hotel.
While the hotel provides private parking, a notable amenity in the old town, some guests have concerns about its cost, size and accessibility. Despite these logistical challenges, the convenience of having on-site parking is appreciated.
Overall, DoubleTree by Hilton Hotel Cluj - City Plaza offers a luxurious stay characterized by its superb location, high standards of service, modern and comfortable accommodations and exceptional amenities, making it a highly recommended choice for visitors to Cluj Napoca.
Hotel Taking Steps Towards Sustainability
This hotel holds multiple third-party sustainability certifications, including BREEAM, ISO 14001:2015 for environmental management, and ISO 50001:2018 for energy management. It utilizes Hilton's LightStay system to track and improve energy, carbon, water, and waste efficiency. The hotel employs LED lighting, explores renewable energy sources, and uses eco-friendly cleaning products and toiletries.
Hotel for Honeymoon
Located in Cluj-Napoca, this hotel provides modern accommodations and excellent service. Its central location and comfortable amenities make it a convenient and pleasant choice for honeymooners.
Hotel with Spa
Located on the edge of the old town, this hotel provides a convenient location combined with excellent spa facilities. Guests appreciate the large, clean rooms and quiet atmosphere, suitable for both business and leisure.
Family Friendly Hotel
Features include a swimming pool suitable for children, an indoor and outdoor playground, a games room, kid-friendly buffet options, books for kids, and children's television networks. The hotel also offers spacious family rooms.
Romantic Hotel
Located in the heart of the city, this hotel provides easy access to Cluj's attractions. The on-site spa, indoor pool, and fitness center offer opportunities for relaxation and rejuvenation, while the central location allows couples to explore the city's romantic spots.
Hotel near Nightlife Spots
Located on Sindicatelor street, which is very close to the central area and Piata Unirii. Guests have excellent walking access to nearby nightlife venues.
Hotel with Swimming Pool
This hotel offers a fitness area including a swimming pool with panoramic views. Its central location provides easy access to historical landmarks, making it a convenient and luxurious option.
Indoor Pool
Business Hotel
As part of the Hilton brand, this hotel likely provides standard business amenities.
Hotel with Parking
This hotel offers spacious rooms and is centrally located near the old town. It's family-friendly and provides on-site parking for guests.
Accessible Hotel
This hotel is confirmed to have wheelchair-accessible facilities, elevators, and dedicated wheelchair-friendly rooms with accessible bathrooms and wheelchair access to common areas.
Hotel with Gym
Centrally located, this hotel offers a fitness area including a swimming pool with panoramic views. It provides free high-speed WiFi and private secured parking, enhancing the overall fitness experience.
Hotel with Indoor Pool
This hotel features a top-floor indoor pool with panoramic city views, providing a luxurious swimming experience. It is part of a full-service spa and fitness center, which includes a sauna.
4-Star Hotel
Guest Reviews
Situated in a prime spot, the DoubleTree by Hilton Hotel Cluj - City Plaza boasts an exceptional location that has garnered high praise from guests. The hotel's proximity to the old town and city center makes it ideal for visitors keen on exploring Cluj Napoca's main attractions. Guests appreciate the hotel's central and convenient position, which allows easy access to key areas, including the historic center, central park and the main square.
Despite its central location, the hotel manages to offer a quiet environment, providing a comfortable retreat amidst the bustling city. It is a stone's throw from various amenities such as supermarkets, cafes and restaurants, making it highly convenient for guests.
Furthermore, the excellent location is complemented by great views of the city, which add to the overall appeal of the stay. Reviews consistently highlight the large and comfortable rooms, along with friendly and helpful staff, contributing to an overall positive experience.
The hotel's cleanliness stands out, especially during the pandemic, ensuring a safe and pleasant environment for guests. Facilities like the panoramic swimming pool, a small gym and nearby parking further enhance the attractiveness of this centrally-located establishment.
For those wanting to visit Cluj Napoca by foot while enjoying modern amenities, DoubleTree by Hilton Hotel Cluj - City Plaza comes highly recommended by its guests.
The breakfast experience at DoubleTree by Hilton Hotel Cluj - City Plaza has received overwhelmingly positive feedback from guests with many describing it as excellent, rich and varied. The breakfast spread caters to diverse tastes, offering a copious selection that includes a variety of fresh products and continental options. Guests with specific dietary requests found the breakfast accommodating, adding to the overall satisfaction. Additional perks like coffee from an espresso machine further enhance the experience.
However, not all reviews were uniformly positive. A few guests felt that the breakfast quality did not meet their expectations, especially given the price, describing it as poor or disappointing. Nonetheless, the majority highlighted the exceptional variety and quality with phrases like dream breakfast and awesome breakfast selection frequently mentioned.
Overall, the breakfast at the DoubleTree by Hilton Hotel Cluj - City Plaza is praised for its diversity, freshness and range of options, making it a standout feature despite a few less favorable reviews.
The restaurant at DoubleTree by Hilton Hotel Cluj - City Plaza receives high praise for its great food and pleasant atmosphere. Guests compliment the chef, noting that the dishes are not only very tasty but also visually appealing. The Bar & Lounge contributes to the overall pleasant dining experience, supported by well-trained staff. The on-site restaurant is described as very good and reasonably priced with some guests naming it the best food with a nice bar. Consistently, the dinner stands out as excellent or very good with guests appreciating the quality and taste of the meals served.
The rooms at DoubleTree by Hilton Hotel Cluj - City Plaza are consistently praised for their spaciousness and cleanliness. Guests frequently highlight the large, bright and modern designs with well-furnished interiors and beautiful, contemporary furniture. The bathrooms are clean and well-maintained, complementing the overall modern amenities, which include essentials like iron and coffee/tea sets.
Many guests appreciate the comfortable and spacious apartments, noting that they are pleasant, quiet and luxurious. The rooms are often described as very clean with some guests mentioning the rooms were sparkly clean or super clean. The hotel staff are commended for their friendliness and excellent service, quickly addressing any initial issues with the rooms.
The beds are noted to be very comfortable, enhancing the overall comfort of the rooms. Several reviews mention the great location of the hotel, further adding to the convenience of their stay. While there is a minor note that the rooms are cleaned only upon specific request, the general sentiment is positive with guests admiring the beautiful aesthetics and modern updates. Overall, the spacious and well-designed rooms contribute significantly to a pleasant and comfortable experience at this hotel.
The beds at DoubleTree by Hilton Hotel Cluj - City Plaza consistently receive high praise from guests for their exceptional comfort. Travelers frequently describe the beds as extremely comfortable, often highlighting both the bed and pillows. Words like "very comfortable," "SO comfortable," and "King size, very comfortable!" are common in the reviews. Guests also appreciate the stability of the beds, noting that they do not move, which adds to the restful experience. The large size of the beds is another positive aspect mentioned by reviewers. Cleanliness and overall quality also contribute to the pleasant sleeping conditions. Overall, the beds are a significant highlight for those staying at this hotel.
The DoubleTree by Hilton Hotel Cluj - City Plaza garners positive feedback for its high standards of cleanliness. Guests consistently highlight the hotel as very clean with spotless rooms and public areas such as the lobby, dining room, pool and gym. The rooms, described as clean, spacious and well-furnished, contribute to a pleasant and comfortable stay. Even during the pandemic, the hotel maintains exceptional cleanliness, providing guests with peace of mind. However, a few reviews suggest there is room for improvement in the frequency and consistency of the cleaning service. Despite these occasional critiques, the general consensus is that the hotel excels in maintaining a clean and inviting environment.
The DoubleTree by Hilton Hotel Cluj - City Plaza has garnered impressive feedback for its staff with guests repeatedly highlighting the exceptional level of service provided. Many reviewers emphasized the professionalism and friendliness of the staff, noting their politeness and attentiveness throughout their stay. The reception staff, in particular, received praise for their helpfulness and welcoming demeanor.
Sergiu, a staff member, was mentioned specifically for his outstanding service, alongside commendations for the restaurant and housekeeping teams. Multiple guests appreciated the staff's readiness to assist with various needs, including car rentals and special requests like late check-outs. The staff's efforts in ensuring customer satisfaction by being smiling, available and maintaining a high standard of hospitality did not go unnoticed.
Overall, the hotel's personnel are described as extremely professional, friendly and kind, making guests' experiences commendably pleasant. Whether it was for their attentiveness, helpfulness or simply their warm welcomes, the staff at DoubleTree by Hilton Hotel Cluj - City Plaza left a lasting positive impression on visitors.
The DoubleTree by Hilton Hotel Cluj - City Plaza offers a highly praised spa area that consistently impresses its guests. Visitors frequently highlight the spa center's excellent amenities, including a heated pool and a beautiful panoramic pool, both adding a touch of luxury and relaxation to their stay. The fitness area exceeds expectations, providing guests with comprehensive exercise options. The sauna experience receives commendable mentions, adding to the allure of the spa facilities.
Many guests found the massage services to be exceptional with specific recognition given to specialized personnel like Mr. Dan for his expertise in physiotherapy and sports therapeutic massage. The spa and pool located on the top floor are particularly appreciated, offering a perfect setting for a tranquil evening. With positive remarks about the attentive spa attendants and the high-quality facilities, the overall consensus is that the spa at this hotel is a fantastic place for rejuvenation and relaxation.
The DoubleTree by Hilton Hotel Cluj - City Plaza offers an excellent fitness experience for its guests. The well-equipped gym receives high praise for its state-of-the-art amenities and is frequently described as a well-maintained and positive space. Reviewers commend the availability of facilities, highlighting the fitness center as great and well-equipped. Visitors particularly appreciate the respectful and courteous demeanor of the gym employees, further enhancing their overall experience. Additionally, the availability of cold water in the gym area is a welcomed detail. The exceptional massage services complement the fitness facilities, making for a holistic and relaxing visit.
The DoubleTree by Hilton Hotel Cluj - City Plaza offers a standout experience with its swimming pool located on the top level, providing guests with exceptional panoramic views over the city. The pool is indoor and heated, ensuring a comfortable swim year-round. Many guests praised the pool for its spaciousness and tranquil atmosphere, making it a quiet retreat within the hotel. The facilities are well-maintained and the pool is consistently noted for its cleanliness. The combination of the beautiful view and superb amenities makes the pool a significant highlight for visitors.
The parking situation at DoubleTree by Hilton Hotel Cluj - City Plaza presents a mix of benefits and drawbacks for guests. Positively, the hotel offers private parking, a notable feature given the rarity of such amenities in the old town. Some guests found the parking facilities to be good and even convenient with an optional free parking service available. However, there are several concerns regarding the cost and accessibility of the parking. Many reviews mention that the parking is expensive with specific reference to a charge of 16€. The parking is also described as being small and not directly accessible from the hotel. Additionally, it is noted that the parking is not guarded, which might be a point of consideration for guests valuing security. Despite the convenience of having on-site parking, the associated costs and logistical challenges have been common points of feedback.
DoubleTree by Hilton Hotel Cluj - City Plaza offers a luxurious stay characterized by its upscale design and facilities. With a superb panorama of the city, guests experience a special elegance that sets it apart. As a five-star hotel, it delivers excellent service, ensuring a refined and remarkable visit.
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Location
Despite its central location, the hotel manages to offer a quiet environment, providing a comfortable retreat amidst the bustling city. It is a stone's throw from various amenities such as supermarkets, cafes and restaurants, making it highly convenient for guests.
Furthermore, the excellent location is complemented by great views of the city, which add to the overall appeal of the stay. Reviews consistently highlight the large and comfortable rooms, along with friendly and helpful staff, contributing to an overall positive experience.
The hotel's cleanliness stands out, especially during the pandemic, ensuring a safe and pleasant environment for guests. Facilities like the panoramic swimming pool, a small gym and nearby parking further enhance the attractiveness of this centrally-located establishment.
For those wanting to visit Cluj Napoca by foot while enjoying modern amenities, DoubleTree by Hilton Hotel Cluj - City Plaza comes highly recommended by its guests.
Breakfast
However, not all reviews were uniformly positive. A few guests felt that the breakfast quality did not meet their expectations, especially given the price, describing it as poor or disappointing. Nonetheless, the majority highlighted the exceptional variety and quality with phrases like dream breakfast and awesome breakfast selection frequently mentioned.
Overall, the breakfast at the DoubleTree by Hilton Hotel Cluj - City Plaza is praised for its diversity, freshness and range of options, making it a standout feature despite a few less favorable reviews.
Dinner
Rooms
Many guests appreciate the comfortable and spacious apartments, noting that they are pleasant, quiet and luxurious. The rooms are often described as very clean with some guests mentioning the rooms were sparkly clean or super clean. The hotel staff are commended for their friendliness and excellent service, quickly addressing any initial issues with the rooms.
The beds are noted to be very comfortable, enhancing the overall comfort of the rooms. Several reviews mention the great location of the hotel, further adding to the convenience of their stay. While there is a minor note that the rooms are cleaned only upon specific request, the general sentiment is positive with guests admiring the beautiful aesthetics and modern updates. Overall, the spacious and well-designed rooms contribute significantly to a pleasant and comfortable experience at this hotel.
Beds
Cleanliness
Staff
Sergiu, a staff member, was mentioned specifically for his outstanding service, alongside commendations for the restaurant and housekeeping teams. Multiple guests appreciated the staff's readiness to assist with various needs, including car rentals and special requests like late check-outs. The staff's efforts in ensuring customer satisfaction by being smiling, available and maintaining a high standard of hospitality did not go unnoticed.
Overall, the hotel's personnel are described as extremely professional, friendly and kind, making guests' experiences commendably pleasant. Whether it was for their attentiveness, helpfulness or simply their warm welcomes, the staff at DoubleTree by Hilton Hotel Cluj - City Plaza left a lasting positive impression on visitors.
Spa
Many guests found the massage services to be exceptional with specific recognition given to specialized personnel like Mr. Dan for his expertise in physiotherapy and sports therapeutic massage. The spa and pool located on the top floor are particularly appreciated, offering a perfect setting for a tranquil evening. With positive remarks about the attentive spa attendants and the high-quality facilities, the overall consensus is that the spa at this hotel is a fantastic place for rejuvenation and relaxation.
Gym
Pool
Parking
Luxury
Yes, DoubleTree by Hilton Hotel Cluj - City Plaza has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at DoubleTree by Hilton Hotel Cluj - City Plaza.
No, DoubleTree by Hilton Hotel Cluj - City Plaza doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Hotel Cluj - City Plaza.
Yes, DoubleTree by Hilton Hotel Cluj - City Plaza has a gym.
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