The Palms At Coco Beach offers a highly attractive experience for its guests, especially due to its prime location just meters from Coco Beach and a short walk to the town's main attractions, including restaurants, shops and bars. Its central position makes it an excellent choice for those looking to explore Playas del Coco without the need for a car. While some minor traffic issues are noted, the benefits of the location far outweigh these drawbacks.
Guests consistently praise the breakfast for its quality, variety and the fact that it is included in the room price. With a decent range of tasty and filling options, breakfast at The Palms is a valued amenity. Though some feel the portions could be larger or more varied, the overall feedback is positive. Similarly, the on-site restaurant receives high marks for its broad range of delicious meals, including well-prepared fish and delightful mixed drinks, making dining at the hotel a standout feature.
The rooms receive mixed reviews; while some guests find them spacious, comfortable and clean, others comment on the small size and noise levels. Cleanliness, however, is generally highly praised across the property, from the spotless rooms to the well-maintained common areas, adding to the overall pleasant atmosphere.
The staff at The Palms At Coco Beach stands out for their exceptional service, consistently highlighted for being friendly, helpful and knowledgeable. Names like Lewis, Steven and office manager Zaida frequently receive accolades for their hospitality, enhancing the guest experience substantially.
Wi-Fi at the hotel also garners appreciation for being fast and reliable, though a few guests experience slower speeds. The pool area is another highlight, described as excellent and well-maintained, providing a relaxing spot for guests to unwind. While the parking situation could be improved due to limited space and external options, guests feel secure about their vehicles.
Families find the hotel particularly welcoming with its family-friendly atmosphere and thoughtful amenities like safe pool features and a welcoming attitude that ensures a comfortable stay for guests with children.
Overall, The Palms At Coco Beach is celebrated for its advantageous location, excellent dining options, cleanliness and exceptional staff, making it a commendable choice for both solo travelers and families looking for a pleasant stay in Playas del Coco.
Designed by Arnold Palmer, the hotel's 18-hole, par-72 championship course is ranked by Golf Digest among the "Top 100 Courses Outside the United States".