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Summary of reviewsRamada by Wyndham Cocoa emerges as a well-situated and strategically located hotel, appealing particularly to travelers heading to Port Canaveral, the Kennedy Space Center and Cocoa Beach. Its proximity to I-95, restaurants and essential amenities adds to its convenience, though some noise issues due to nearby highways and construction areas were noted.
The hotel's breakfast receives mixed feedback. Many guests appreciate the variety and convenience of the breakfast offerings, especially considering the affordable room rates. The area is usually clean and the staff courteous. However, some guests reported a lack of variety and decreasing quality over time with occasional issues around organization and hygiene.
Rooms at the hotel also garnered varied reviews. Positively, they are often described as clean, spacious and newly remodeled. Many guests enjoyed the comfortable beds and modern decor, while amenities like large televisions and refrigerators were well-received. However, issues with cleanliness and maintenance are a recurring theme with complaints about dirty floors, unpleasant odors and pest problems detracting from the overall experience.
Cleanliness throughout the hotel presents a mixed picture. While some guests found their rooms to be super clean and appreciated the updated amenities, many others reported significant cleanliness issues both in rooms and communal areas, including dirty floors, stained carpets and the presence of roaches.
The staff at Ramada by Wyndham Cocoa generally receive positive remarks for their friendliness and professionalism, particularly at the front desk. Efficient check-in and check-out processes contribute to a smooth experience. Nonetheless, inconsistent service quality and instances of unprofessional behavior are mentioned, indicating variability in guests' experiences.
While the free WiFi has its positives with some guests finding it excellent, many reported difficulties in connecting or poor reception. Issues with TV functionality also added to the frustrations.
The pool area is another point of mixed feedback. Positive reviews highlight the cleanliness and maintenance of the pool, along with the added amenities like BBQ grills. However, some guests faced issues with the pool being non-functional, dirty or overly cold.
For families, the hotel does not present as a particularly recommended destination due to concerns about safety, cleanliness and overall suitability for children. However, some families did appreciate the staff’s helpfulness and the pool for recreational use.
The beds at the hotel are frequently described as comfortable and cozy, contributing to a good night's sleep for many guests. Positive comments about the king beds and clean bedding are common, although issues with hard or old pillows and occasional bed bugs were reported.
Overall, Ramada by Wyndham Cocoa offers good value for its three-star rating, often exceeding expectations in terms of affordability and basic accommodations. Despite some areas needing maintenance and cleaner environments, the hotel's convenient location and price point make it a viable option for short stays or travelers passing through. Regular improvements and repairs are ongoing, which may further enhance future guest experiences.
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